nursing home in Grand Rapids, MI
Porter Hills Health Center
3600 Fulton St E, Grand Rapids, MI 49546 · (616) 949-4971
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Porter Hills Health Center at a glance
Porter Hills Health Center is a 39-bed non-profit nursing home in Grand Rapids, Michigan (Kent County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 4.6 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (July 24, 2025) found 1 health citation. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 30% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 39
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1976
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Kent County
- CMS Certification Number
- 235310
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.58 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.79 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.92 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.38 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 30% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 22.2% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 14 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 39 | 104 | 107 | |
| Average residents per day | 36 | 86 | 86 | |
| Occupancy | 92.6% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.3% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.6% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.3% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.3% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.7% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 22.5% | 12% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 0% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.7% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.7% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 27.3% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 87.1% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 9 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 24, 2025 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected August 15, 2025 |
| July 24, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 24, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 24, 2025 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected August 16, 2025 |
| August 1, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected August 30, 2024 |
| August 1, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 30, 2024 |
| August 1, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 21, 2024 |
| August 1, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected August 21, 2024 |
| August 1, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 21, 2024 |
| August 1, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 21, 2024 |
| August 1, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 21, 2024 |
| June 14, 2023 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected July 1, 2023 |
| June 14, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 1, 2023 |
| June 14, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected July 1, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| UNITED METHODIST RETIREMENT COMMUNITIES, INC. Organization | 5% or greater direct ownership interest | 100% | 03/01/2019 |
| BOETTCHER, IRIS Individual | adp of the snf | NOT APPLICABLE | 01/28/2025 |
| CARLSON, KALEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| FETYKO, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 03/01/2019 |
| MAAG, NICOLE Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| WATKINS, TRISHA Individual | adp of the snf | NOT APPLICABLE | 02/19/2019 |
| FETYKO, STEPHEN Individual | corporate director | NOT APPLICABLE | 03/01/2019 |
| FRITZ, MICHAEL Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| IVES, HARLEM Individual | corporate officer | NOT APPLICABLE | 07/01/2024 |
| NIXON, JOHN Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| BOETTCHER, IRIS Individual | operational/managerial control | NOT APPLICABLE | 05/15/2013 |
| CARLSON, KALEN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| FETYKO, STEPHEN Individual | operational/managerial control | NOT APPLICABLE | 03/01/2019 |
| MAAG, NICOLE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| UMRCPH, INC. Organization | operational/managerial control | NOT APPLICABLE | 03/01/2019 |
| WATKINS, TRISHA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| FETYKO, STEPHEN Individual | trustee of the snf | NOT APPLICABLE | 03/01/2019 |
| MAAG, NICOLE Individual | trustee of the snf | NOT APPLICABLE | 01/01/2021 |
Other nursing homes near Porter Hills Health Center
Valley Health Center
1015 E Paris Ave SE, Grand Rapids, MI 49546 · 1.2 mi
Non-profit · 20 beds
- CMS high performer
★★★★★5Much above averageCorewell Health Rehabilitation & Nursing Center -
1001 Leffingwell Avenue NE, Grand Rapids, MI 49525 · 1.7 mi
Non-profit · 80 beds · Part of Corewell Health
- CMS high performer
★★★★★5Much above averageMission Point Nursing & Physical Rehabilitation Ce
1095 Medical Park Dr, Grand Rapids, MI 49506 · 1.7 mi
For-profit · 58 beds · Part of Mission Point Healthcare Services
★★★★★2Below average- ★★★★★4Above average
Medilodge of Grand Rapids
2000 Leonard NE, Grand Rapids, MI 49505 · 2.6 mi
For-profit · 55 beds · Part of Medilodge
★★★★★1Much below averageClark Retirement Community
1551 Franklin Street SE, Grand Rapids, MI 49506 · 2.8 mi
Non-profit · 39 beds · Part of Bhi Senior Living
★★★★★2Below average
All nursing homes in Grand Rapids, MI · Compare side by side
Frequently asked questions
What is Porter Hills Health Center's rating?
Porter Hills Health Center has 5 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Porter Hills Health Center receive?
Its most recent standard health inspection found 1 citation, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Porter Hills Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Porter Hills Health Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Porter Hills Health Center and how do I contact it?
Porter Hills Health Center is at 3600 Fulton St E, Grand Rapids, MI 49546. Phone: (616) 949-4971.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.