nursing home in New Bedford, MA
Sacred Heart Nursing Home
359 Summer Street, New Bedford, MA 02740 · (508) 996-6751
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sacred Heart Nursing Home at a glance
Sacred Heart Nursing Home is a 217-bed non-profit nursing home in New Bedford, Massachusetts (Bristol County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 3.9 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (August 13, 2025) found 3 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 27.3% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 217
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Diocesan Health Facilities
- Medicare-certified since
- July 1, 1990
- Resident/family council
- Resident
- County
- Bristol County
- CMS Certification Number
- 225389
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.86 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.64 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.40 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.59 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 27.3% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 24 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 217 | 120 | 107 | |
| Average residents per day | 126 | 99 | 86 | |
| Occupancy | 57.9% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 16.3% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.9% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.3% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 23.9% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.5% | 15.4% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 6% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.5% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.9% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 20.9% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.2% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 88% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 77.6% | 78.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 13, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 17, 2025 |
| August 13, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 13, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected September 17, 2025 |
| June 25, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 24, 2024 |
| June 25, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected July 24, 2024 |
| June 25, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected July 24, 2024 |
| June 25, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 24, 2024 |
| June 25, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 24, 2024 |
| June 25, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 24, 2024 |
| June 25, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected July 24, 2024 |
| April 16, 2024 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected March 26, 2024 |
| April 16, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected March 26, 2024 |
| March 31, 2023 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | E Potential harm, pattern | Corrected May 5, 2023 |
| March 31, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected May 5, 2023 |
| March 31, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected May 5, 2023 |
| March 31, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected May 5, 2023 |
| March 31, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 5, 2023 |
| March 31, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected May 5, 2023 |
| March 31, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected May 5, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MELLO, CURTIS Individual | contracted managing employee | NOT APPLICABLE | 01/01/2020 |
| KILEY, KEVIN Individual | corporate director | NOT APPLICABLE | 07/01/2019 |
| LONG, JOANNE Individual | corporate director | NOT APPLICABLE | 09/24/2014 |
| OLIVEIRA, JOHN Individual | corporate director | NOT APPLICABLE | 09/24/2014 |
| ROQUE, JOANNE Individual | corporate director | NOT APPLICABLE | 07/01/2019 |
| SAUNDERS, RICHARD Individual | corporate director | NOT APPLICABLE | 09/24/2014 |
| SMITH, WALTER Individual | corporate director | NOT APPLICABLE | 09/24/2014 |
| WILSON, RICHARD Individual | corporate director | NOT APPLICABLE | 09/24/2014 |
| DA CUNHA, EDGAR Individual | corporate officer | NOT APPLICABLE | 09/24/2014 |
| DIOCESAN HEALTH FACILITIES Organization | operational/managerial control | NOT APPLICABLE | 01/01/2000 |
| MITCHELL, LAURA Individual | operational/managerial control | NOT APPLICABLE | 02/01/2020 |
| ROQUE, JOANNE Individual | operational/managerial control | NOT APPLICABLE | 07/01/2019 |
| DAVIS, JENNIFER Individual | w-2 managing employee | NOT APPLICABLE | 07/27/2015 |
Other nursing homes near Sacred Heart Nursing Home
Brandon Woods of New Bedford
397 County Street, New Bedford, MA 02740 · 1.2 mi
For-profit · 135 beds · Part of Elder Services
- Special Focus candidate
★★★★★1Much below averageRoyal of Fairhaven Nursing Center
184 Main Street, Fairhaven, MA 02719 · 1.4 mi
For-profit · 107 beds · Part of Royal Health Group
★★★★★3AverageVantage Health & Rehab of New Bedford
200 Hawthorn Street, New Bedford, MA 02740 · 1.4 mi
For-profit · 80 beds · Part of Vantage Care
★★★★★1Much below averageHathaway Manor Extended Care
863 Hathaway Road, New Bedford, MA 02740 · 1.7 mi
Non-profit · 142 beds · Part of Integritus Healthcare
★★★★★2Below averageOur Ladys Haven of Fairhaven INC
71 Center Street, Fairhaven, MA 02719 · 1.9 mi
Non-profit · 117 beds · Part of Diocesan Health Facilities
★★★★★4Above averageAlden Court Nursing Care & Rehabilitation Center
389 Alden Road, Fairhaven, MA 02719 · 1.9 mi
Non-profit · 142 beds
★★★★★4Above average
Frequently asked questions
What is Sacred Heart Nursing Home's rating?
Sacred Heart Nursing Home has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Sacred Heart Nursing Home receive?
Its most recent standard health inspection found 3 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Sacred Heart Nursing Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Sacred Heart Nursing Home?
It is non profit - other and part of Diocesan Health Facilities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Sacred Heart Nursing Home and how do I contact it?
Sacred Heart Nursing Home is at 359 Summer Street, New Bedford, MA 02740. Phone: (508) 996-6751.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.