nursing home in New Bedford, MA
Hathaway Manor Extended Care
863 Hathaway Road, New Bedford, MA 02740 · (508) 996-6763
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hathaway Manor Extended Care at a glance
Hathaway Manor Extended Care is a 142-bed non-profit nursing home in New Bedford, Massachusetts (Bristol County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Massachusetts average of 3.
Residents receive about 3.7 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (April 21, 2026) found 7 health citations. The Massachusetts average is 6.8.
Federal regulators fined it 3 times in the past three years, totaling $34,887.
Nursing staff turnover is 45.7% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 142
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Integritus Healthcare
- Medicare-certified since
- December 12, 1989
- Resident/family council
- Resident
- County
- Bristol County
- CMS Certification Number
- 225366
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.67 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.65 hrs | 0.65 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.18 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.12 hrs | 3.48 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 45.7% | 38.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 67 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $34,887 | $34,265 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 142 | 120 | 107 | |
| Average residents per day | 134 | 99 | 86 | |
| Occupancy | 94.3% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.2% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.9% | 21.4% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0.2% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.8% | 0.8% | Average |
| Long-stay residents needing more help with daily activities (lower is better) | 16.7% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 9.7% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.5% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 38.4% | 15.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 26.2% | 19.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 30% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.8% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.8% | 92.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 91.7% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 92.2% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 31 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 16, 2026 Complaint | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected June 5, 2026 |
| June 16, 2026 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected June 5, 2026 |
| April 21, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected June 30, 2026 |
| April 21, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 30, 2026 |
| April 21, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 9, 2026 |
| April 21, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 30, 2026 |
| April 21, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected June 30, 2026 |
| April 21, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected May 29, 2026 |
| April 21, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 29, 2026 |
| April 21, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | E Potential harm, pattern | Corrected May 29, 2026 |
| April 21, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 29, 2026 |
| March 17, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 20, 2026 |
| January 16, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Establish procedures for tracking staff and patients during an emergency. Emergency Preparedness Deficiencies · Tag E0018 | F Potential harm, widespread | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Include a process for Emergency Preparedness collaboration. Emergency Preparedness Deficiencies · Tag E0009 | F Potential harm, widespread | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | E Potential harm, pattern | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | D Potential harm, isolated | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | D Potential harm, isolated | Corrected March 9, 2025 |
| January 16, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected March 9, 2025 |
| January 16, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | E Potential harm, pattern | Corrected February 24, 2025 |
| January 16, 2025 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected February 24, 2025 |
| January 16, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected February 24, 2025 |
| January 16, 2025 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | D Potential harm, isolated | Corrected February 24, 2025 |
| January 16, 2025 Standard | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | D Potential harm, isolated | Corrected February 24, 2025 |
| January 16, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected February 24, 2025 |
| January 16, 2025 Standard | Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · Tag F0551 | D Potential harm, isolated | Corrected February 24, 2025 |
| February 21, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 28, 2023 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected February 11, 2024 |
| December 28, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected December 15, 2023 |
| December 28, 2023 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | G Actual harm, isolated | Corrected December 15, 2023 |
| December 28, 2023 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 11, 2024 |
| November 29, 2023 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | G Actual harm, isolated | Corrected January 18, 2024 |
| November 29, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected January 18, 2024 |
| November 29, 2023 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected January 18, 2024 |
| November 29, 2023 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected January 18, 2024 |
| October 12, 2023 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected November 20, 2023 |
| October 12, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 20, 2023 |
| October 12, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected November 20, 2023 |
| October 12, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected November 20, 2023 |
| October 12, 2023 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected November 20, 2023 |
| October 12, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected November 20, 2023 |
| October 12, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 20, 2023 |
| October 12, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected November 20, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $11,629 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 24, 2023 | Fine | $11,629 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CEC MANAGEMENT SYSTEMS INC Organization | 5% or greater direct ownership interest | 100% | 12/30/2022 |
| INTEGRITUS HEALTHCARE INC Organization | 5% or greater indirect ownership interest | — | 12/30/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | 5% or greater indirect ownership interest | — | 02/01/2022 |
| ANDRADE, JORGE Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| CEC MANAGEMENT SYSTEMS INC Organization | adp of the snf | NOT APPLICABLE | 03/03/2025 |
| GEREZ, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| GINGRAS, MARCIE JO Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 03/03/2025 |
| JONES, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| JONES, WILLIAM Individual | corporate director | NOT APPLICABLE | 12/30/2022 |
| GINGRAS, MARCIE JO Individual | corporate officer | NOT APPLICABLE | 02/01/2022 |
| JONES, WILLIAM Individual | corporate officer | NOT APPLICABLE | 12/30/2022 |
| CEC MANAGEMENT SYSTEMS INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| GEREZ, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
Other nursing homes near Hathaway Manor Extended Care
Sacred Heart Nursing Home
359 Summer Street, New Bedford, MA 02740 · 1.7 mi
Non-profit · 217 beds · Part of Diocesan Health Facilities
- CMS high performer
★★★★★5Much above averageVantage Health & Rehab of New Bedford
200 Hawthorn Street, New Bedford, MA 02740 · 2 mi
For-profit · 80 beds · Part of Vantage Care
★★★★★1Much below averageBrandon Woods of New Bedford
397 County Street, New Bedford, MA 02740 · 2.3 mi
For-profit · 135 beds · Part of Elder Services
- Special Focus candidate
★★★★★1Much below averageRoyal of Fairhaven Nursing Center
184 Main Street, Fairhaven, MA 02719 · 3 mi
For-profit · 107 beds · Part of Royal Health Group
★★★★★3AverageBrandon Woods of Dartmouth
567 Dartmouth Street, South Dartmouth, MA 02748 · 3 mi
For-profit · 118 beds · Part of Elder Services
★★★★★2Below averageAlden Court Nursing Care & Rehabilitation Center
389 Alden Road, Fairhaven, MA 02719 · 3.4 mi
Non-profit · 142 beds
★★★★★4Above average
Frequently asked questions
What is Hathaway Manor Extended Care's rating?
Hathaway Manor Extended Care has 2 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Hathaway Manor Extended Care receive?
Its most recent standard health inspection found 7 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Hathaway Manor Extended Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hathaway Manor Extended Care?
It is non profit - corporation and part of Integritus Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hathaway Manor Extended Care and how do I contact it?
Hathaway Manor Extended Care is at 863 Hathaway Road, New Bedford, MA 02740. Phone: (508) 996-6763.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.