nursing home in West Brookfield, MA
Quaboag Rehabilitation & Skilled Care Facility
47 East Main Street, West Brookfield, MA 01585 · (508) 867-7716
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Quaboag Rehabilitation & Skilled Care Facility at a glance
Quaboag Rehabilitation & Skilled Care Facility is a 166-bed non-profit nursing home in West Brookfield, Massachusetts (Worcester County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 3.9 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (May 29, 2025) found 0 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 44.6% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 166
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- October 1, 1989
- Resident/family council
- Resident
- County
- Worcester County
- CMS Certification Number
- 225361
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.94 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.73 hrs | 0.65 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.29 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.44 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 44.6% | 38.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 37.5% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 7 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 166 | 120 | 107 | |
| Average residents per day | 137 | 99 | 86 | |
| Occupancy | 82.5% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.7% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.6% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 16.5% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 18.8% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.7% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 5.2% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.8% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.2% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.5% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.5% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 85.8% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 89.5% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 8 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 29, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected July 15, 2025 |
| May 29, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected July 15, 2025 |
| May 29, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 15, 2025 |
| November 5, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected December 6, 2024 |
| November 5, 2024 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected December 6, 2024 |
| April 24, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected June 3, 2024 |
| April 24, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 3, 2024 |
| April 24, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 3, 2024 |
| April 24, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 3, 2024 |
| April 24, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 3, 2024 |
| November 21, 2022 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected December 9, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ASCENTRIA CARE ALLIANCE INC Organization | 5% or greater direct ownership interest | 100% | 02/01/2015 |
| ASCENTRIA CARE ALLIANCE INC Organization | adp of the snf | NOT APPLICABLE | 01/29/2025 |
| BOVILL, ANGELA Individual | adp of the snf | NOT APPLICABLE | 12/30/2024 |
| HANSCOM, KRISTIN Individual | adp of the snf | NOT APPLICABLE | 12/18/2024 |
| MACDONALD, JESSICA Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| MAGUIRE, DAVID Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| RUSSO, NICHOLAS Individual | adp of the snf | NOT APPLICABLE | 12/30/2024 |
| BARTHOLOMEW, ALEXANDER Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| BOVILL, ANGELA Individual | corporate director | NOT APPLICABLE | 02/01/2015 |
| BROWNE, TARA Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| COWLAGI, ASHISH Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| GOODMAN, ROSS Individual | corporate director | NOT APPLICABLE | 02/01/2015 |
| MAYO, WILLIAM Individual | corporate director | NOT APPLICABLE | 02/01/2015 |
| ONEAL, GARY Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| ROBERTSON, KEITH Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| RUSSO, NICHOLAS Individual | corporate director | NOT APPLICABLE | 02/01/2015 |
| SOUSA, NICHOLAS Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| TAPPAN, CHRISTINE Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| BOVILL, ANGELA Individual | corporate officer | NOT APPLICABLE | 02/01/2015 |
| HANSCOM, KRISTIN Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| RUSSO, NICHOLAS Individual | corporate officer | NOT APPLICABLE | 02/01/2015 |
| ASCENTRIA CARE ALLIANCE INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2015 |
| MACDONALD, JESSICA Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| MAGUIRE, DAVID Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
Other nursing homes near Quaboag Rehabilitation & Skilled Care Facility
Overlook Masonic Health Center
88 Masonic Home Road, Charlton, MA 01507 · 10.5 mi
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★★★★★4Above average- ★★★★★3Average
Southbridge Rehabilitation & Health Care Center
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★★★★★2Below averageMeadows of Central Massachusetts (the)
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★★★★★4Above averageLife Care Center of Auburn
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★★★★★3AverageParsons Hill Rehabilitation & Health Care Center
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★★★★★2Below average
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Frequently asked questions
What is Quaboag Rehabilitation & Skilled Care Facility's rating?
Quaboag Rehabilitation & Skilled Care Facility has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Quaboag Rehabilitation & Skilled Care Facility receive?
Its most recent standard health inspection found 0 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Quaboag Rehabilitation & Skilled Care Facility accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Quaboag Rehabilitation & Skilled Care Facility?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Quaboag Rehabilitation & Skilled Care Facility and how do I contact it?
Quaboag Rehabilitation & Skilled Care Facility is at 47 East Main Street, West Brookfield, MA 01585. Phone: (508) 867-7716.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.