nursing home in Charlton, MA
Overlook Masonic Health Center
88 Masonic Home Road, Charlton, MA 01507 · (508) 434-2214
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Overlook Masonic Health Center at a glance
Overlook Masonic Health Center is a 181-bed non-profit nursing home in Charlton, Massachusetts (Worcester County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 4.4 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (May 15, 2025) found 4 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40.1% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 181
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- September 1, 1994
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Worcester County
- CMS Certification Number
- 225643
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.40 hrs | 3.86 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.78 hrs | 0.65 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.56 hrs | 2.25 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.08 hrs | 3.48 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 40.1% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 38.1% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 24 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 181 | 120 | 107 | |
| Average residents per day | 109 | 99 | 86 | |
| Occupancy | 60.3% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.3% | 3.4% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 1.9% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.3% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.7% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.4% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 24.3% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.7% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.2% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.6% | 19.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 28.6% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.8% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 82.9% | 92.6% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 72.6% | 77.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 81% | 78.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 15, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 15, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 15, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected June 30, 2025 |
| May 15, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 25, 2025 |
| May 15, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 25, 2025 |
| May 15, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 25, 2025 |
| May 15, 2025 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected June 25, 2025 |
| February 20, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 12, 2024 |
| February 20, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 4, 2024 |
| February 20, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 4, 2024 |
| February 20, 2024 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected April 4, 2024 |
| February 20, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected April 4, 2024 |
| February 20, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected April 4, 2024 |
| February 20, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 4, 2024 |
| February 20, 2024 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Corrected April 4, 2024 |
| November 1, 2023 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected December 14, 2023 |
| August 29, 2022 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected October 21, 2022 |
| August 29, 2022 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | D Potential harm, isolated | Corrected October 21, 2022 |
| August 29, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected October 21, 2022 |
| August 29, 2022 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected October 21, 2022 |
| August 29, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 6, 2022 |
| August 29, 2022 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected October 6, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CAMPBELL, TAMERYN Individual | corporate officer | NOT APPLICABLE | 08/24/2014 |
| JONES, PAMELA Individual | corporate officer | NOT APPLICABLE | 08/07/2014 |
| WHITTEN, ROBERT Individual | w-2 managing employee | NOT APPLICABLE | 08/17/2014 |
Other nursing homes near Overlook Masonic Health Center
Southbridge Rehabilitation & Health Care Center
84 Chapin Street, Southbridge, MA 01550 · 5.5 mi
For-profit · 144 beds · Part of Athena Healthcare Systems
★★★★★2Below averageMeadows of Central Massachusetts (the)
111 Huntoon Memorial Highway, Rochdale, MA 01542 · 5.7 mi
For-profit · 135 beds · Part of Vibra Healthcare
★★★★★4Above averageLife Care Center of Auburn
14 Masonic Circle, Auburn, MA 01501 · 6.3 mi
For-profit · 154 beds · Part of Life Care Centers of America
★★★★★3AverageBrookside Rehabilitation and Healthcare Center
11 Pontiac Avenue, Webster, MA 01570 · 7.7 mi
For-profit · 81 beds · Part of Ephram Lahasky
★★★★★2Below averageWebster Manor Rehabilitation & Health Care Center
745 School Street, Webster, MA 01570 · 8.7 mi
For-profit · 135 beds · Part of Athena Healthcare Systems
★★★★★2Below averageLanessa Extended Care
751 School Street, Webster, MA 01570 · 8.7 mi
For-profit · 96 beds · Part of Athena Healthcare Systems
★★★★★1Much below average
Frequently asked questions
What is Overlook Masonic Health Center's rating?
Overlook Masonic Health Center has 4 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Overlook Masonic Health Center receive?
Its most recent standard health inspection found 4 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Overlook Masonic Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Overlook Masonic Health Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Overlook Masonic Health Center and how do I contact it?
Overlook Masonic Health Center is at 88 Masonic Home Road, Charlton, MA 01507. Phone: (508) 434-2214.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.