nursing home in Augusta, ME
Mainegeneral Rehab & Long Term Care - Gray Birch
37 Gray Birch Drive, Augusta, ME 04330 · (207) 621-7100
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mainegeneral Rehab & Long Term Care - Gray Birch at a glance
Mainegeneral Rehab & Long Term Care - Gray Birch is a 77-bed non-profit nursing home in Augusta, Maine (Kennebec County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Maine average of 3.1.
Residents receive about 4.7 hours of nursing care per day (1.4 of them from registered nurses), better than the state average of 4.3 hours.
Its most recent standard health inspection (January 14, 2026) found 8 health citations. The Maine average is 10.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 48% per year (state average 46.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 77
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- August 25, 1983
- Resident/family council
- Resident
- County
- Kennebec County
- CMS Certification Number
- 205054
Ratings
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.73 hrs | 4.34 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.38 hrs | 1.05 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.82 hrs | 2.83 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.18 hrs | 3.92 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 48% | 46.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 36% | 40.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 46 | 81.3 | 80.6 | Better |
Penalties
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,386 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 77 | 75 | 107 | |
| Average residents per day | 67 | 65 | 86 | |
| Occupancy | 87.5% | 88.5% | 80.9% |
Long-stay residents
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7% | 4.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.7% | 4.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 23.3% | 20.2% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 5.6% | 2.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.6% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 28.2% | 24.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.1% | 25.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6% | 5.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 7.6% | 11.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21% | 17.4% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 21.7% | 29.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.5% | 92.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.7% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 88.7% | 74.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.3% | 72.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 30, 2026 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected August 5, 2026 |
| January 14, 2026 Fire safety | Have horizontal exits used in accordance with safety requirements. Egress Deficiencies · Tag K0226 | D Potential harm, isolated | Corrected January 16, 2026 |
| January 14, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected February 27, 2026 |
| January 14, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 6, 2026 |
| January 14, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 6, 2026 |
| January 14, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 6, 2026 |
| January 14, 2026 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 14, 2026 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 14, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 14, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | B No harm, pattern | Corrected March 6, 2026 |
| August 7, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected August 15, 2024 |
| August 7, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected August 15, 2024 |
| August 7, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected August 15, 2024 |
| August 7, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 7, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 7, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 7, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 7, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 7, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 7, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 7, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 7, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 7, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 7, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected September 13, 2024 |
| May 22, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected July 1, 2024 |
| May 22, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 1, 2024 |
| May 24, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected June 2, 2023 |
| May 24, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected June 2, 2023 |
| May 24, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected July 8, 2023 |
| May 24, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 8, 2023 |
| May 24, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected July 8, 2023 |
| May 24, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected July 8, 2023 |
| May 24, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected July 8, 2023 |
| May 24, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 8, 2023 |
| May 24, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected July 8, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MAINEGENERAL HEALTH Organization | 5% or greater direct ownership interest | 100% | 07/01/1997 |
| HEERSINK, DEIRDRE Individual | adp of the snf | NOT APPLICABLE | 04/22/2025 |
| MARTIN, MELISSA Individual | adp of the snf | NOT APPLICABLE | 04/22/2025 |
| ALEXANDER, MARCI Individual | corporate director | NOT APPLICABLE | 12/10/2007 |
| BRANN, TERRENCE Individual | corporate director | NOT APPLICABLE | 04/01/2025 |
| BULLOCK, SCOTT Individual | corporate director | NOT APPLICABLE | 03/07/2024 |
| DIEFENDERFER, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| HEERSINK, DEIRDRE Individual | corporate director | NOT APPLICABLE | 04/03/2024 |
| HOWELL, NATHAN Individual | corporate director | NOT APPLICABLE | 07/01/2023 |
| LABBE TRUFANT, NICOLE Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| PEACHEY, GARY Individual | corporate director | NOT APPLICABLE | 09/30/2016 |
| PELLETIER, MICHELE Individual | corporate director | NOT APPLICABLE | 01/09/2023 |
| PIZZO, GREGORY Individual | corporate director | NOT APPLICABLE | 10/01/1989 |
| PURINGTON, JOSEPH Individual | corporate director | NOT APPLICABLE | 07/01/2023 |
| RICO, AMY Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| RILEY, DORCAS Individual | corporate director | NOT APPLICABLE | 04/01/2025 |
| SCOTT, DUANE Individual | corporate director | NOT APPLICABLE | 12/10/2007 |
| SMALL, SCOTT Individual | corporate director | NOT APPLICABLE | 09/30/2016 |
| TARDIFF, MATTHEW Individual | corporate director | NOT APPLICABLE | 09/30/2016 |
| YEAGER, COURTNEY Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| BRANN, TERRENCE Individual | corporate officer | NOT APPLICABLE | 04/01/2015 |
| HOWELL, NATHAN Individual | corporate officer | NOT APPLICABLE | 07/01/2023 |
| RIGGS, JENNIFER Individual | corporate officer | NOT APPLICABLE | 10/01/2014 |
| ALEXANDER, MARCI Individual | operational/managerial control | NOT APPLICABLE | 12/10/2007 |
| BRANN, TERRENCE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2015 |
| HEERSINK, DEIRDRE Individual | operational/managerial control | NOT APPLICABLE | 07/01/2010 |
| HOWELL, NATHAN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2023 |
| MARTIN, MELISSA Individual | operational/managerial control | NOT APPLICABLE | 04/01/2023 |
| PIZZO, GREGORY Individual | operational/managerial control | NOT APPLICABLE | 10/01/1989 |
| RODRIGUE, TARSHA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2020 |
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★★★★★3AverageMaine Veterans Home - Augusta
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- CMS high performer
★★★★★5Much above averageLakewood A Continuing Care Center
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★★★★★2Below averageOak Grove Center
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- Special Focus candidate
★★★★★1Much below averageWaterville Center for Health and Rehab
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Frequently asked questions
What is Mainegeneral Rehab & Long Term Care - Gray Birch's rating?
Mainegeneral Rehab & Long Term Care - Gray Birch has 4 out of 5 stars on the CMS overall star rating. The average for Maine nursing homes is 3.1 stars.
How many inspection citations did Mainegeneral Rehab & Long Term Care - Gray Birch receive?
Its most recent standard health inspection found 8 citations, compared with a Maine average of 10.8. Every citation is listed on this page with its severity.
Does Mainegeneral Rehab & Long Term Care - Gray Birch accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mainegeneral Rehab & Long Term Care - Gray Birch?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mainegeneral Rehab & Long Term Care - Gray Birch and how do I contact it?
Mainegeneral Rehab & Long Term Care - Gray Birch is at 37 Gray Birch Drive, Augusta, ME 04330. Phone: (207) 621-7100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.