nursing home in Waterville, ME

Lakewood A Continuing Care Center

220 Kennedy Memorial Dr, Waterville, ME 04901 · (207) 873-5125

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Lakewood A Continuing Care Center at a glance

Lakewood A Continuing Care Center is a 105-bed for-profit nursing home in Waterville, Maine (Kennebec County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Maine average of 3.1.

Residents receive about 3.9 hours of nursing care per day (0.9 of them from registered nurses), worse than the state average of 4.3 hours.

Its most recent standard health inspection (December 11, 2025) found 21 health citations. The Maine average is 10.8.

It has not received a federal fine in the past three years.

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
105
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1993
Resident/family council
Resident
County
Kennebec County
CMS Certification Number
205138

Ratings

MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.1 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 54.1 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)2 / 52.8 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 52.5 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.3 / 53.3 / 5Average

Staffing

This facility3.93 hrsMaine average4.34 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.93 hrs4.34 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.92 hrs1.05 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.56 hrs2.83 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.57 hrs3.92 hrs3.42 hrsAverage

Inspections

This facility21Maine average11U.S. average9
Health citations in the most recent inspection: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)21119Worse
Citations from complaint investigations (latest cycle) (lower is better)423Worse
Weighted health inspection score ⓘ (lower is better)10581.380.6Worse

Penalties

This facility0Maine average0U.S. average1
Fines in the past 3 years: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)001Better
Total fines in the past 3 years (lower is better)$0$7,386$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Certified beds10575107
Average residents per day936586
Occupancy88.4%88.5%80.9%

Long-stay residents

This facility3.8%Maine average4.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.8%4.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)5%4.3%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)21.9%20.2%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3%2.2%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)2.7%1.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)23.3%24.4%13.9%Worse
Long-stay residents whose walking worsened (lower is better)34.7%25.6%14.1%Worse
Long-stay residents who lose too much weight (lower is better)2%5.2%5.2%Better
Long-stay residents with depressive symptoms (lower is better)16.9%11.6%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)15.9%17.4%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)33%29.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)97.8%95.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%92.3%93.6%Better

Short-stay residents

This facility0%Maine average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)69.2%74.5%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)94.9%72.7%82%Better

Inspection citations

State inspectors cited this home for 51 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
December 11, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected January 23, 2026
December 11, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected January 23, 2026
December 11, 2025
Fire safety
Have properly sized and located compartments to protect residents from smoke.
Smoke Deficiencies · Tag K0371
D
Potential harm, isolated
Corrected January 23, 2026
December 11, 2025
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected January 28, 2026
December 11, 2025
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
E
Potential harm, pattern
Corrected January 28, 2026
December 11, 2025
Complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected January 28, 2026
December 11, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected January 28, 2026
December 11, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected January 28, 2026
December 11, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected January 28, 2026
December 11, 2025
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
E
Potential harm, pattern
Corrected January 28, 2026
December 11, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected January 28, 2026
December 11, 2025
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected January 28, 2026
December 11, 2025
Standard
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Tag F0825
D
Potential harm, isolated
Corrected January 28, 2026
December 11, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected January 28, 2026
December 11, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected January 28, 2026
December 11, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 28, 2026
December 11, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected January 28, 2026
December 11, 2025
Standard
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nursing and Physician Services Deficiencies · Tag F0710
D
Potential harm, isolated
Corrected January 28, 2026
December 11, 2025
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected January 28, 2026
December 11, 2025
Standard
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Tag F0577
C
No harm, widespread
Corrected January 28, 2026
December 11, 2025
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected January 28, 2026
December 11, 2025
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
B
No harm, pattern
Corrected January 28, 2026
November 18, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected December 17, 2025
November 18, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected December 17, 2025
November 14, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected November 21, 2024
November 14, 2024
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
D
Potential harm, isolated
Corrected November 26, 2024
November 14, 2024
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected November 21, 2024
November 14, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected December 29, 2024
November 14, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected December 29, 2024
November 14, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected December 29, 2024
November 14, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected December 29, 2024
November 14, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected December 29, 2024
November 14, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected December 29, 2024
November 14, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected December 29, 2024
November 14, 2024
Complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected December 29, 2024
November 14, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected December 29, 2024
November 14, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected December 29, 2024
November 14, 2024
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected December 29, 2024
November 14, 2024
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected December 29, 2024
November 14, 2024
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
C
No harm, widespread
Corrected December 29, 2024
August 31, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
C
No harm, widespread
Corrected September 12, 2023
August 31, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
C
No harm, widespread
Corrected September 12, 2023
August 31, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
B
No harm, pattern
Corrected September 1, 2023
August 31, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected October 6, 2023
August 31, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected October 6, 2023
August 31, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
E
Potential harm, pattern
Corrected October 6, 2023
August 31, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected October 6, 2023
August 31, 2023
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
B
No harm, pattern
Corrected October 6, 2023
August 31, 2023
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
B
No harm, pattern
Corrected October 6, 2023
August 31, 2023
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
B
No harm, pattern
Corrected October 6, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
CLARK, RANDALL
Individual
corporate directorNOT APPLICABLE09/03/2021
GAUNCE, CHRIS
Individual
corporate directorNOT APPLICABLE01/24/2013
MARDEN, JOHN
Individual
corporate directorNOT APPLICABLE01/25/2018
CLARK, RANDALL
Individual
operational/managerial controlNOT APPLICABLE09/03/2021
OLSEN, CRYSTAL
Individual
operational/managerial controlNOT APPLICABLE03/01/2011
WARD, BRYAN
Individual
operational/managerial controlNOT APPLICABLE11/01/2014

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    • Special Focus candidate
    ★★★★★1Much below average
  2. Waterville Center for Health and Rehab

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    • Special Focus candidate
    ★★★★★1Much below average
  3. Maine Veterans Home - Augusta

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  4. Woodlawn Rehabilitation & Nursing Center

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    ★★★★★1Much below average
  5. Cedar Ridge Center

    23 Cedar Ridge Drive, Skowhegan, ME 04976 · 16.7 mi

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    ★★★★★3Average
  6. Augusta Center for Health & Rehabilitation, LLC

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Frequently asked questions

What is Lakewood A Continuing Care Center's rating?

Lakewood A Continuing Care Center has 2 out of 5 stars on the CMS overall star rating. The average for Maine nursing homes is 3.1 stars.

How many inspection citations did Lakewood A Continuing Care Center receive?

Its most recent standard health inspection found 21 citations, compared with a Maine average of 10.8. Every citation is listed on this page with its severity.

Does Lakewood A Continuing Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Lakewood A Continuing Care Center?

It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.

Where is Lakewood A Continuing Care Center and how do I contact it?

Lakewood A Continuing Care Center is at 220 Kennedy Memorial Dr, Waterville, ME 04901. Phone: (207) 873-5125.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.