nursing home in New Orleans, LA
Lafon Nursing Facility of the Holy Family
6900 Chef Menteur Hwy., New Orleans, LA 70126 · (504) 241-6285
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Lafon Nursing Facility of the Holy Family at a glance
Lafon Nursing Facility of the Holy Family is a 155-bed non-profit nursing home in New Orleans, Louisiana (Orleans County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 3.8 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (August 27, 2025) found 12 health citations. The Louisiana average is 6.4.
Federal regulators fined it 1 time in the past three years, totaling $156,653.
Nursing staff turnover is 65.9% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 155
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 22, 2010
- Resident/family council
- Resident
- County
- Orleans County
- CMS Certification Number
- 195632
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.80 hrs | 3.76 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.19 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.14 hrs | 2.27 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.14 hrs | 3.21 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 65.9% | 47.6% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 75% | 41.6% | 42.9% | Worse |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 10 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 68.8 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $156,653 | $46,795 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 155 | 122 | 107 | |
| Average residents per day | 79 | 91 | 86 | |
| Occupancy | 51% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.4% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.9% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 26.2% | 22.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.1% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.4% | 1.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 22.2% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 28% | 17.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.1% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.2% | 23.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 15% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 85.2% | 94.9% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 59.9% | 93.4% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 3.1% | 1.6% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 21.2% | 85.9% | 82% | Worse |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 23, 2026 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected May 30, 2026 |
| April 23, 2026 Complaint | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 23, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 23, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 23, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 23, 2026 Complaint | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 23, 2026 Complaint | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected May 30, 2026 |
| December 22, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 31, 2026 |
| December 22, 2025 Complaint | Provide bedrooms that don't allow residents to see each other when privacy is needed. Environmental Deficiencies · Tag F0914 | D Potential harm, isolated | Corrected January 31, 2026 |
| December 22, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 31, 2026 |
| August 27, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected October 6, 2025 |
| August 27, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected October 6, 2025 |
| May 21, 2025 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected June 30, 2025 |
| May 21, 2025 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | E Potential harm, pattern | Corrected June 30, 2025 |
| March 19, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 19, 2025 Complaint | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 19, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 13, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 2, 2025 |
| September 16, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected October 24, 2024 |
| September 16, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected October 24, 2024 |
| September 16, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 24, 2024 |
| September 16, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected October 24, 2024 |
| September 16, 2024 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected October 24, 2024 |
| July 31, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected August 21, 2024 |
| March 1, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 12, 2024 |
| March 1, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 12, 2024 |
| October 26, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 20, 2023 |
| October 26, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 15, 2023 |
| October 26, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected November 15, 2023 |
| October 26, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | E Potential harm, pattern | Corrected November 15, 2023 |
| October 26, 2023 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | E Potential harm, pattern | Corrected November 15, 2023 |
| October 26, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected November 15, 2023 |
| October 26, 2023 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected November 15, 2023 |
| October 26, 2023 Standard | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. Nursing and Physician Services Deficiencies · Tag F0729 | D Potential harm, isolated | Corrected November 15, 2023 |
| October 26, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 15, 2023 |
| September 22, 2023 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected October 31, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $156,653 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 31, 2024 | Fine | $156,653 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LAFON NURSING FACILITY OF THE HOLY FAMILY Organization | 5% or greater direct ownership interest | 100% | 12/26/1968 |
| MATTHEW, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| MCLENDON, RONALD Individual | adp of the snf | NOT APPLICABLE | 03/16/2026 |
| WATKINS, ANIEZE Individual | adp of the snf | NOT APPLICABLE | 08/20/2022 |
| MATTHEW, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 04/15/2025 |
| WATKINS, ANIEZE Individual | operational/managerial control | NOT APPLICABLE | 08/20/2022 |
Other nursing homes near Lafon Nursing Facility of the Holy Family
St. Bernard Nursing & Rehab
4021 Roneagle Way, New Orleans, LA 70122 · 3.6 mi
For-profit · 127 beds · Part of Volare Health
★★★★★1Much below average- ★★★★★1Much below average
Jo Ellen Smith Convalescent Center
4502 General Meyer Avenue, New Orleans, LA 70131 · 5.4 mi
For-profit · 180 beds · Part of Priority Management
★★★★★4Above averageSt Jude's Health & Wellness Center
450A S Claiborne Ave, Fl 6, New Orleans, LA 70112 · 5.8 mi
Non-profit · 116 beds
- Abuse citation
★★★★★1Much below average- ★★★★★1Much below average
Willow Wood at Woldenberg Village
3701 Behrman Place, New Orleans, LA 70114 · 6.6 mi
Non-profit · 120 beds
★★★★★4Above average
Frequently asked questions
What is Lafon Nursing Facility of the Holy Family's rating?
Lafon Nursing Facility of the Holy Family has 1 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Lafon Nursing Facility of the Holy Family receive?
Its most recent standard health inspection found 12 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Lafon Nursing Facility of the Holy Family accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Lafon Nursing Facility of the Holy Family?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Lafon Nursing Facility of the Holy Family and how do I contact it?
Lafon Nursing Facility of the Holy Family is at 6900 Chef Menteur Hwy., New Orleans, LA 70126. Phone: (504) 241-6285.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.