nursing home in New Orleans, LA

Jo Ellen Smith Convalescent Center

4502 General Meyer Avenue, New Orleans, LA 70131 · (504) 361-7923

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★2
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Jo Ellen Smith Convalescent Center at a glance

Jo Ellen Smith Convalescent Center is a 180-bed for-profit nursing home in New Orleans, Louisiana (Orleans County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Louisiana average of 2.6.

Residents receive about 3.7 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 3.8 hours.

Its most recent standard health inspection (March 12, 2026) found 5 health citations. The Louisiana average is 6.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 35.6% per year (state average 47.6%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
180
Certified for
Medicare and Medicaid
Chain / affiliated entity
Priority Management
Medicare-certified since
August 19, 1986
Resident/family council
Resident
County
Orleans County
CMS Certification Number
195204

Ratings

MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 52.6 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.9 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)2 / 52.4 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 52.2 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 52.5 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)4 / 52 / 53.3 / 5Better

Staffing

This facility3.67 hrsLouisiana average3.76 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.67 hrs3.76 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.15 hrs0.31 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.11 hrs2.27 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.06 hrs3.21 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)35.6%47.6%45.8%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility5Louisiana average6U.S. average9
Health citations in the most recent inspection: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)569Better
Citations from complaint investigations (latest cycle) (lower is better)223Better
Weighted health inspection score ⓘ (lower is better)2965.480.6Better

Penalties

This facility0Louisiana average1U.S. average1
Fines in the past 3 years: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$46,795$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Certified beds180122107
Average residents per day1199186
Occupancy66.3%74.1%80.9%

Long-stay residents

This facility0.8%Louisiana average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.8%3.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.5%5.6%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)23.5%22.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%2.1%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%1.2%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)6.2%17.8%13.9%Better
Long-stay residents whose walking worsened (lower is better)5.7%17.9%14.1%Better
Long-stay residents who lose too much weight (lower is better)0.2%5.2%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0.2%2.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)8.3%23.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)4.3%15.8%19%Better
Long-stay residents given a flu vaccine (higher is better)99.2%94.9%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%93.4%93.6%Better

Short-stay residents

This facility3.7%Louisiana average3.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)3.7%3.1%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)94.9%76.3%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)100%85.9%82%Better

Inspection citations

State inspectors cited this home for 14 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
March 12, 2026
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected April 3, 2026
March 12, 2026
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected April 3, 2026
March 12, 2026
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected April 3, 2026
January 15, 2026
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected February 6, 2026
January 15, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
B
No harm, pattern
Corrected February 6, 2026
August 5, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected August 21, 2025
March 19, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected April 11, 2025
March 19, 2025
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected April 11, 2025
March 19, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 11, 2025
September 5, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected September 27, 2024
March 7, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected March 8, 2024
March 7, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected March 31, 2024
December 14, 2023
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 14, 2024
December 14, 2023
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected January 14, 2024
September 7, 2023
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
E
Potential harm, pattern
Corrected September 23, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BAUDER FAMILY INVESTMENTS, LLC
Organization
5% or greater direct ownership interest25%08/20/2021
FBGM, L.L.C.
Organization
5% or greater direct ownership interest25%10/01/2016
BAUDER, KELLY
Individual
5% or greater indirect ownership interest6%08/20/2021
BAUDER, MADISON
Individual
5% or greater indirect ownership interest6%08/20/2021
BAUDER, PARKER
Individual
5% or greater indirect ownership interest6%08/20/2021
BOULWARE, KAREN
Individual
5% or greater indirect ownership interest13%10/01/2016
BAUDER FAMILY INVESTMENTS, LLC
Organization
5% or greater security interestNOT APPLICABLE08/20/2021
FBGM, L.L.C.
Organization
5% or greater security interestNOT APPLICABLE10/01/2016
BURKS, JONNAY
Individual
adp of the snfNOT APPLICABLE01/01/2023
DANIELS, BERTHA
Individual
adp of the snfNOT APPLICABLE04/18/2025
LIPARI, BLAKE
Individual
adp of the snfNOT APPLICABLE04/19/2025
PRIORITY MANAGEMENT GROUP, LLC
Organization
adp of the snfNOT APPLICABLE10/01/2016
PROGRESSIVE REHAB SOLUTIONS, LLC
Organization
adp of the snfNOT APPLICABLE01/01/2023
BOULWARE, DOUGLAS
Individual
direct ownership interestNOT APPLICABLE07/23/2015
BAUDER, WILLIAM
Individual
indirect ownership interestNOT APPLICABLE08/20/2021
BOULWARE, STEVEN
Individual
indirect ownership interestNOT APPLICABLE10/01/2016
BOULWARE, STEVEN
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE05/08/2025
BOULWARE, DOUGLAS
Individual
operational/managerial controlNOT APPLICABLE07/23/2015
BOULWARE, STEVEN
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
PRIORITY MANAGEMENT GROUP, LLC
Organization
operational/managerial controlNOT APPLICABLE10/01/2016

Other nursing homes near Jo Ellen Smith Convalescent Center

  1. Willow Wood at Woldenberg Village

    3701 Behrman Place, New Orleans, LA 70114 · 1.4 mi

    Non-profit · 120 beds

    ★★★★★4Above average
  2. Our Lady of Wisdom Community Care Center

    5600 General Degaulle Dr, New Orleans, LA 70131 · 1.9 mi

    Non-profit · 138 beds · Part of Commcare Corporation

    ★★★★★4Above average
  3. St Jude's Health & Wellness Center

    450A S Claiborne Ave, Fl 6, New Orleans, LA 70112 · 4.5 mi

    Non-profit · 116 beds

    • Abuse citation
    ★★★★★1Much below average
  4. Bayside Healthcare Center

    3201 Wall Blvd, Gretna, LA 70056 · 4.9 mi

    For-profit · 151 beds

    ★★★★★3Average
  5. Lafon Nursing Facility of the Holy Family

    6900 Chef Menteur Hwy., New Orleans, LA 70126 · 5.4 mi

    Non-profit · 155 beds

    ★★★★★1Much below average
  6. St. Margaret's Daughters Home

    3525 Bienville St, New Orleans, LA 70119 · 5.8 mi

    For-profit · 112 beds

    ★★★★★1Much below average

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Frequently asked questions

What is Jo Ellen Smith Convalescent Center's rating?

Jo Ellen Smith Convalescent Center has 4 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.

How many inspection citations did Jo Ellen Smith Convalescent Center receive?

Its most recent standard health inspection found 5 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.

Does Jo Ellen Smith Convalescent Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Jo Ellen Smith Convalescent Center?

It is for profit - corporation and part of Priority Management. The ownership section on this page lists the owners and managers reported to CMS.

Where is Jo Ellen Smith Convalescent Center and how do I contact it?

Jo Ellen Smith Convalescent Center is at 4502 General Meyer Avenue, New Orleans, LA 70131. Phone: (504) 361-7923.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.