nursing home in New Castle, IN
Glen Oaks Health Campus
601 W Cr 200 S, New Castle, IN 47362 · (765) 529-5796
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Glen Oaks Health Campus at a glance
Glen Oaks Health Campus is a 68-bed for-profit nursing home in New Castle, Indiana (Henry County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Indiana average of 3.1.
Residents receive about 3.2 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (November 25, 2025) found 7 health citations. The Indiana average is 7.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 33.3% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 68
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trilogy Health Services
- Medicare-certified since
- October 11, 2006
- Resident/family council
- Resident
- County
- Henry County
- CMS Certification Number
- 155759
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.3 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.16 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.80 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.62 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.66 hrs | 3.25 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 33.3% | 45.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 22.2% | 40.3% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 37 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 68 | 96 | 107 | |
| Average residents per day | 52 | 73 | 86 | |
| Occupancy | 75.9% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.7% | 3.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.2% | 3.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.2% | 13.6% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.3% | 11% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12.8% | 11.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.7% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 25.9% | 25.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.5% | 23.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.3% | 23.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 89.7% | 93.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 84.3% | 79% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 73% | 81.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 28, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 22, 2026 |
| April 28, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 22, 2026 |
| November 25, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected January 16, 2026 |
| November 25, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected February 25, 2026 |
| November 25, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected January 16, 2026 |
| November 25, 2025 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | E Potential harm, pattern | Corrected January 16, 2026 |
| November 25, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 23, 2025 |
| November 25, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 23, 2025 |
| November 25, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 23, 2025 |
| November 25, 2025 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected December 23, 2025 |
| November 25, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 23, 2025 |
| August 13, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 13, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 13, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected August 30, 2024 |
| August 13, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected August 30, 2024 |
| August 13, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected August 30, 2024 |
| August 13, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected August 30, 2024 |
| June 16, 2023 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected August 16, 2023 |
| June 16, 2023 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected August 16, 2023 |
| June 16, 2023 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | F Potential harm, widespread | Corrected August 16, 2023 |
| June 16, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected August 16, 2023 |
| June 16, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected August 16, 2023 |
| June 16, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected August 16, 2023 |
| June 16, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected August 16, 2023 |
| June 16, 2023 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | E Potential harm, pattern | Corrected August 16, 2023 |
| June 16, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected July 5, 2023 |
| June 16, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 5, 2023 |
| June 16, 2023 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected July 5, 2023 |
| June 16, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected July 5, 2023 |
| June 16, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 5, 2023 |
| June 16, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 5, 2023 |
| June 16, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 5, 2023 |
| June 16, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 5, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HENRY COUNTY MEMORIAL HOSPITAL Organization | 5% or greater direct ownership interest | 100% | 05/01/2015 |
| CARTER, AMY Individual | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| NELSON, TAMMY Individual | adp of the snf | NOT APPLICABLE | 05/16/2024 |
| BARNEY, LEIGH Individual | general partnership interest | NOT APPLICABLE | 12/01/2015 |
| DAVIS, DAVID Individual | general partnership interest | NOT APPLICABLE | 12/31/2019 |
| CARTER, AMY Individual | operational/managerial control | NOT APPLICABLE | 04/15/2025 |
| NELSON, TAMMY Individual | operational/managerial control | NOT APPLICABLE | 05/16/2024 |
| RING, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 08/01/2022 |
| TRILOGY HEALTHCARE OPERATIONS OF NEW CASTLE, LLC Organization | operational/managerial control | NOT APPLICABLE | 05/01/2015 |
| DYNES, SHELDON Individual | trustee of the snf | NOT APPLICABLE | 01/01/2013 |
| PIDGEON, JOHN Individual | trustee of the snf | NOT APPLICABLE | 01/01/2013 |
| SHORE, MARION Individual | trustee of the snf | NOT APPLICABLE | 01/01/2013 |
| WARE, DEBORAH Individual | trustee of the snf | NOT APPLICABLE | 08/27/2021 |
Other nursing homes near Glen Oaks Health Campus
Hickory Creek at New Castle
901 N 16th Street, New Castle, IN 47362 · 3 mi
Non-profit · 36 beds · Part of American Senior Communities
- Abuse citation
★★★★★1Much below averageStonebrooke Rehabilitation Center
990 N 16th St, New Castle, IN 47362 · 3.1 mi
Government · 117 beds · Part of American Senior Communities
- Abuse citation
★★★★★2Below averageWaters of New Castle, the
1000 N 16th St, New Castle, IN 47362 · 3.2 mi
Non-profit · 66 beds · Part of Infinity Healthcare Consulting
★★★★★3Average- ★★★★★2Below average
Middletown Nursing and Rehabilitation Center
131 S 10th St, Middletown, IN 47356 · 13 mi
For-profit · 45 beds
★★★★★4Above averageWaters of Middletown Skilled Nursing Facility, the
981 Beechwood Ave, Middletown, IN 47356 · 13.6 mi
For-profit · 60 beds · Part of Infinity Healthcare Consulting
★★★★★4Above average
Frequently asked questions
What is Glen Oaks Health Campus's rating?
Glen Oaks Health Campus has 4 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Glen Oaks Health Campus receive?
Its most recent standard health inspection found 7 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Glen Oaks Health Campus accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Glen Oaks Health Campus?
It is for profit - corporation and part of Trilogy Health Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Glen Oaks Health Campus and how do I contact it?
Glen Oaks Health Campus is at 601 W Cr 200 S, New Castle, IN 47362. Phone: (765) 529-5796.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.