nursing home in New Castle, IN
Waters of New Castle, the
1000 N 16th St, New Castle, IN 47362 · (765) 521-1420
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Waters of New Castle, the at a glance
Waters of New Castle, the is a 66-bed non-profit nursing home in New Castle, Indiana (Henry County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Indiana average of 3.1.
Residents receive about 3.3 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (January 16, 2026) found 6 health citations. The Indiana average is 7.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 24.5% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 66
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Infinity Healthcare Consulting
- Medicare-certified since
- August 12, 1987
- Resident/family council
- Resident
- County
- Henry County
- CMS Certification Number
- 155304
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.1 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.3 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.8 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.26 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.62 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.96 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.88 hrs | 3.25 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 24.5% | 45.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 0% | 40.3% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 31 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 66 | 96 | 107 | |
| Average residents per day | 59 | 73 | 86 | |
| Occupancy | 88.6% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.7% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 3.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.9% | 13.6% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 0.6% | 11% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 3.7% | 11.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.1% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 90.3% | 25.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 37.7% | 23.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 22.7% | 23.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 95.8% | 79% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 81.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 12 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 14, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Past Non-Compliance |
| February 17, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Past Non-Compliance |
| January 16, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected April 1, 2026 |
| January 16, 2026 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | E Potential harm, pattern | Corrected April 1, 2026 |
| January 16, 2026 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected February 2, 2026 |
| January 16, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 2, 2026 |
| January 16, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected February 2, 2026 |
| January 16, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected February 2, 2026 |
| December 19, 2024 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | F Potential harm, widespread | Corrected January 15, 2025 |
| December 19, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | E Potential harm, pattern | Corrected January 15, 2025 |
| May 1, 2024 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 13, 2024 |
| September 29, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected November 6, 2023 |
| September 29, 2023 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | E Potential harm, pattern | Corrected November 6, 2023 |
| September 29, 2023 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | E Potential harm, pattern | Corrected November 6, 2023 |
| September 29, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected November 6, 2023 |
| September 29, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 6, 2023 |
| September 29, 2023 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | C No harm, widespread | Corrected November 6, 2023 |
| September 29, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 16, 2023 |
| September 29, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 16, 2023 |
| September 29, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 16, 2023 |
| September 29, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected October 16, 2023 |
| September 29, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected October 16, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HENRY COUNTY MEMORIAL HOSPITAL Organization | 5% or greater direct ownership interest | 100% | 10/01/2020 |
| ALCORN, KARI Individual | contracted managing employee | NOT APPLICABLE | 10/01/2020 |
| DYNES, SHELDON Individual | corporate director | NOT APPLICABLE | 10/01/2020 |
| FRENCH, BENJAMIN Individual | corporate director | NOT APPLICABLE | 10/01/2020 |
| PIDGEON, JOHN Individual | corporate director | NOT APPLICABLE | 10/01/2020 |
| SHORE, MARION Individual | corporate director | NOT APPLICABLE | 10/01/2020 |
| JANSSEN, PAUL Individual | corporate officer | NOT APPLICABLE | 10/01/2020 |
| THE WATERS OF NEW CASTLE II Organization | operational/managerial control | NOT APPLICABLE | 10/01/2020 |
Other nursing homes near Waters of New Castle, the
Stonebrooke Rehabilitation Center
990 N 16th St, New Castle, IN 47362 · under 1 mi
Government · 117 beds · Part of American Senior Communities
- Abuse citation
★★★★★2Below averageHickory Creek at New Castle
901 N 16th Street, New Castle, IN 47362 · under 1 mi
Non-profit · 36 beds · Part of American Senior Communities
- Abuse citation
★★★★★1Much below average- ★★★★★2Below average
Glen Oaks Health Campus
601 W Cr 200 S, New Castle, IN 47362 · 3.2 mi
For-profit · 68 beds · Part of Trilogy Health Services
★★★★★4Above averageMiddletown Nursing and Rehabilitation Center
131 S 10th St, Middletown, IN 47356 · 12.1 mi
For-profit · 45 beds
★★★★★4Above averageWaters of Middletown Skilled Nursing Facility, the
981 Beechwood Ave, Middletown, IN 47356 · 12.5 mi
For-profit · 60 beds · Part of Infinity Healthcare Consulting
★★★★★4Above average
Frequently asked questions
What is Waters of New Castle, the's rating?
Waters of New Castle, the has 3 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Waters of New Castle, the receive?
Its most recent standard health inspection found 6 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Waters of New Castle, the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Waters of New Castle, the?
It is non profit - corporation and part of Infinity Healthcare Consulting. The ownership section on this page lists the owners and managers reported to CMS.
Where is Waters of New Castle, the and how do I contact it?
Waters of New Castle, the is at 1000 N 16th St, New Castle, IN 47362. Phone: (765) 521-1420.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.