nursing home in New Castle, IN
Hickory Creek at New Castle
901 N 16th Street, New Castle, IN 47362 · (765) 529-4695
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★1
- Quality measures★★★★★3
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hickory Creek at New Castle at a glance
Hickory Creek at New Castle is a 36-bed non-profit nursing home in New Castle, Indiana (Henry County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Indiana average of 3.1.
Residents receive about 3.5 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (May 29, 2026) found 6 health citations. The Indiana average is 7.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 69.4% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 36
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- American Senior Communities
- Medicare-certified since
- June 1, 1992
- Resident/family council
- Resident
- County
- Henry County
- CMS Certification Number
- 155459
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4.3 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.55 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.54 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.88 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.25 hrs | 3.25 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 69.4% | 45.9% | 45.8% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 29 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 36 | 96 | 107 | |
| Average residents per day | 31 | 73 | 86 | |
| Occupancy | 86.4% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.1% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.4% | 3.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 23.1% | 13.6% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.5% | 1.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 3.8% | 11% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.4% | 11.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.7% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 61.2% | 25.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.1% | 23.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 16.3% | 23.3% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.3% | 93.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 64.3% | 81.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 29, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 29, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 29, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 29, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 29, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 29, 2026 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected June 26, 2026 |
| August 12, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 10, 2025 |
| August 12, 2025 Complaint | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | D Potential harm, isolated | Corrected September 10, 2025 |
| August 12, 2025 Complaint | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected September 10, 2025 |
| May 8, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected June 12, 2025 |
| May 8, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 12, 2025 |
| May 8, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected June 12, 2025 |
| May 8, 2025 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected June 6, 2025 |
| May 8, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 8, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 8, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected June 6, 2025 |
| May 8, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 5, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected May 15, 2024 |
| April 5, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected May 15, 2024 |
| April 5, 2024 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected April 30, 2024 |
| April 5, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 30, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HENRY COUNTY MEMORIAL HOSPITAL Organization | 5% or greater direct ownership interest | 100% | 08/01/2013 |
| AMERICAN SENIOR COMMUNITIES LLC Organization | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| DICE, MARK Individual | adp of the snf | NOT APPLICABLE | 06/01/2023 |
| HENRY COUNTY MEMORIAL HOSPITAL Organization | adp of the snf | NOT APPLICABLE | 05/07/2025 |
| HILTZ, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| SHANE, ANDREW Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| VAN CAMP, STEVEN Individual | adp of the snf | NOT APPLICABLE | 06/01/2023 |
| YOUNG, CATHY Individual | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| RING, BRIAN Individual | corporate officer | NOT APPLICABLE | 08/01/2022 |
| CHIES, STEVEN Individual | managing control - governing body | NOT APPLICABLE | 03/01/2021 |
| GILMAN, ERIKA Individual | managing control - governing body | NOT APPLICABLE | 11/14/2025 |
| JACKSON, BLAKE Individual | managing control - governing body | NOT APPLICABLE | 03/01/2021 |
| JACKSON, ETHAN Individual | managing control - governing body | NOT APPLICABLE | 03/01/2021 |
| JACKSON, MARK Individual | managing control - governing body | NOT APPLICABLE | 03/01/2021 |
| JACKSON, MICHAEL Individual | managing control - governing body | NOT APPLICABLE | 05/14/2024 |
| JACKSON, WESSLEY Individual | managing control - governing body | NOT APPLICABLE | 03/01/2021 |
| JUSTICE, DAVID Individual | managing control - governing body | NOT APPLICABLE | 03/01/2021 |
| KELSEY, DONNA Individual | managing control - governing body | NOT APPLICABLE | 07/18/2024 |
| PIDGEON, JOHN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2013 |
| SHORE, MARION Individual | managing control - governing body | NOT APPLICABLE | 01/01/2013 |
| STITLE, STEPHEN Individual | managing control - governing body | NOT APPLICABLE | 03/01/2021 |
| WARE, DEBORAH Individual | managing control - governing body | NOT APPLICABLE | 08/27/2021 |
| WRIGHT, THERESSA Individual | managing control - governing body | NOT APPLICABLE | 05/21/2021 |
| AMERICAN SENIOR COMMUNITIES LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2021 |
| DICE, MARK Individual | operational/managerial control | NOT APPLICABLE | 06/01/2023 |
| HILTZ, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| RAINS, AMANDA Individual | operational/managerial control | NOT APPLICABLE | 04/01/2026 |
| RING, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 08/01/2022 |
| SHANE, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| VAN CAMP, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 06/01/2023 |
| YOUNG, CATHY Individual | operational/managerial control | NOT APPLICABLE | 04/03/2023 |
| PIDGEON, JOHN Individual | trustee of the snf | NOT APPLICABLE | 01/01/2013 |
| SHORE, MARION Individual | trustee of the snf | NOT APPLICABLE | 01/01/2013 |
| WARE, DEBORAH Individual | trustee of the snf | NOT APPLICABLE | 08/27/2021 |
Other nursing homes near Hickory Creek at New Castle
Stonebrooke Rehabilitation Center
990 N 16th St, New Castle, IN 47362 · under 1 mi
Government · 117 beds · Part of American Senior Communities
- Abuse citation
★★★★★2Below averageWaters of New Castle, the
1000 N 16th St, New Castle, IN 47362 · under 1 mi
Non-profit · 66 beds · Part of Infinity Healthcare Consulting
★★★★★3Average- ★★★★★2Below average
Glen Oaks Health Campus
601 W Cr 200 S, New Castle, IN 47362 · 3 mi
For-profit · 68 beds · Part of Trilogy Health Services
★★★★★4Above averageMiddletown Nursing and Rehabilitation Center
131 S 10th St, Middletown, IN 47356 · 12.2 mi
For-profit · 45 beds
★★★★★4Above averageWaters of Middletown Skilled Nursing Facility, the
981 Beechwood Ave, Middletown, IN 47356 · 12.6 mi
For-profit · 60 beds · Part of Infinity Healthcare Consulting
★★★★★4Above average
Frequently asked questions
What is Hickory Creek at New Castle's rating?
Hickory Creek at New Castle has 1 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Hickory Creek at New Castle receive?
Its most recent standard health inspection found 6 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Hickory Creek at New Castle accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hickory Creek at New Castle?
It is non profit - other and part of American Senior Communities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hickory Creek at New Castle and how do I contact it?
Hickory Creek at New Castle is at 901 N 16th Street, New Castle, IN 47362. Phone: (765) 529-4695.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.