nursing home in Winter Haven, FL
Vivo Healthcare Winter Haven
2701 Lake Alfred Rd, Winter Haven, FL 33881 · (863) 298-5000
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Vivo Healthcare Winter Haven at a glance
Vivo Healthcare Winter Haven is a 120-bed for-profit nursing home in Winter Haven, Florida (Polk County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Florida average of 3.3.
Residents receive about 3.3 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (April 10, 2025) found 21 health citations. The Florida average is 7.1.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Individual
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Vivo Healthcare
- Medicare-certified since
- October 2, 1998
- Resident/family council
- Resident
- County
- Polk County
- CMS Certification Number
- 105998
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.29 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.37 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.10 hrs | 2.31 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.97 hrs | 3.49 hrs | 3.42 hrs | Worse |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 21 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 194 | 63 | 80.6 | Worse |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 122 | 107 | |
| Average residents per day | 105 | 109 | 86 | |
| Occupancy | 87.3% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.3% | 2.5% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 6% | 4.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 7.8% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 4.9% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.4% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.2% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.3% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 7.3% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.6% | 98.2% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 61.7% | 94.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 68.9% | 95.2% | 82% | Worse |
Inspection citations
State inspectors cited this home for 45 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 10, 2025 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | C No harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | F Potential harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Complaint | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 25, 2025 |
| April 10, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected May 10, 2025 |
| July 13, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected August 13, 2023 |
| July 13, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected August 13, 2023 |
| July 13, 2023 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected August 13, 2023 |
| July 13, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 13, 2023 |
| July 13, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 13, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected August 13, 2023 |
| July 1, 2021 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Fire safety | Ensure gas and vacuum systems are inspected and tested as part of a maintenance program. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 1, 2021 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 1, 2021 |
| July 1, 2021 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 1, 2021 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 1, 2021 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 1, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 1, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| JAKOBOVITS, NATHAN Individual | 5% or greater direct ownership interest | — | 09/01/2023 |
| WINTER HAVEN HOLCO LLC Organization | 5% or greater direct ownership interest | — | 09/01/2023 |
| GLUCK, BENJAMIN Individual | 5% or greater indirect ownership interest | 12% | 09/01/2023 |
| JEK IRRV TR II Organization | 5% or greater indirect ownership interest | 6% | 09/01/2023 |
| NMJ IRRV TR II Organization | 5% or greater indirect ownership interest | 6% | 09/01/2023 |
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 09/01/2023 |
| HARPER, JARED Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| KIRBY, MELISSA Individual | adp of the snf | NOT APPLICABLE | 06/01/2023 |
| PEASE BELL CPAS LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2023 |
| SUMMATION FINANCIAL SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2023 |
| VIVO HEALTHCARE CONSULTING LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2023 |
| CUKIER, JOSEF Individual | corporate officer | NOT APPLICABLE | 09/01/2023 |
| KAGAN, JEFFREY Individual | direct ownership interest | NOT APPLICABLE | 09/01/2023 |
| CUKIER, JOSEF Individual | operational/managerial control | NOT APPLICABLE | 09/01/2023 |
| FRIEDLAND, SHALOM Individual | operational/managerial control | NOT APPLICABLE | 09/01/2023 |
| GLUCK, BENJAMIN Individual | operational/managerial control | NOT APPLICABLE | 09/01/2023 |
Other nursing homes near Vivo Healthcare Winter Haven
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★★★★★5Much above averageOak Haven Rehab and Nursing Center
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★★★★★1Much below averageWinter Haven Health and Rehabilitation Center
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Non-profit · 140 beds · Part of Senior Health South
★★★★★2Below averageLake Mariam Health and Rehabilitation Center
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- Special Focus candidate
★★★★★2Below averageLife Care Center of Winter Haven
1510 Cypress Gardens Blvd, Winter Haven, FL 33884 · 3.6 mi
For-profit · 177 beds · Part of Life Care Centers of America
★★★★★4Above averagePalm Garden of Winter Haven
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Frequently asked questions
What is Vivo Healthcare Winter Haven's rating?
Vivo Healthcare Winter Haven has 1 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Vivo Healthcare Winter Haven receive?
Its most recent standard health inspection found 21 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Vivo Healthcare Winter Haven accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Vivo Healthcare Winter Haven?
It is for profit - individual and part of Vivo Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Vivo Healthcare Winter Haven and how do I contact it?
Vivo Healthcare Winter Haven is at 2701 Lake Alfred Rd, Winter Haven, FL 33881. Phone: (863) 298-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.