nursing home in Winter Haven, FL
Palm Garden of Winter Haven
1120 Cypress Gardens Blvd, Winter Haven, FL 33884 · (863) 293-3100
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Palm Garden of Winter Haven at a glance
Palm Garden of Winter Haven is a 120-bed for-profit nursing home in Winter Haven, Florida (Polk County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Florida average of 3.3.
Residents receive about 3.8 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (June 20, 2024) found 8 health citations. The Florida average is 7.1.
Federal regulators fined it 1 time in the past three years, totaling $24,395.
Nursing staff turnover is 30.6% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Palm Garden Health and Rehabilitation
- Medicare-certified since
- July 9, 1987
- Resident/family council
- Resident
- County
- Polk County
- CMS Certification Number
- 105566
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.2 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.76 hrs | 3.82 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.73 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.22 hrs | 2.31 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.37 hrs | 3.49 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 30.6% | 41.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 15.8% | 46% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 47 | 63 | 80.6 | Better |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $24,395 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 122 | 107 | |
| Average residents per day | 114 | 109 | 86 | |
| Occupancy | 94.7% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.1% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.6% | 4.5% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 2.2% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.3% | 0.3% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 8.9% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.4% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.3% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.3% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.6% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 16.5% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.2% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 96.3% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 20, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected July 20, 2024 |
| June 20, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 20, 2024 |
| June 20, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 20, 2024 |
| June 20, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected July 20, 2024 |
| June 20, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 20, 2024 |
| June 20, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 20, 2024 |
| June 20, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 20, 2024 |
| June 20, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected July 20, 2024 |
| April 4, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | G Actual harm, isolated | Corrected May 1, 2024 |
| April 4, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected May 1, 2024 |
| April 4, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected May 1, 2024 |
| April 4, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 1, 2024 |
| February 11, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected February 27, 2024 |
| March 10, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected April 4, 2022 |
| March 10, 2022 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected April 4, 2022 |
| March 10, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 4, 2022 |
| December 18, 2020 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected January 14, 2021 |
| December 18, 2020 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected January 14, 2021 |
| December 18, 2020 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected January 14, 2021 |
| December 18, 2020 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected January 14, 2021 |
| December 18, 2020 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected January 14, 2021 |
| December 18, 2020 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected January 14, 2021 |
| December 18, 2020 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected January 14, 2021 |
| December 18, 2020 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 18, 2021 |
| December 18, 2020 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected March 18, 2021 |
| December 18, 2020 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected January 14, 2021 |
| December 18, 2020 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 14, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $24,395 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 4, 2024 | Fine | $24,395 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PALM GARDEN HEALTHCARE HOLDINGS, LLC Organization | 5% or greater direct ownership interest | 50% | 11/01/2013 |
| JAMES O. MCCARVER QTIP BUSINESS MARITAL TRUST U/A DATED JUNE 22, 2001, Organization | 5% or greater indirect ownership interest | — | 12/23/2014 |
| JAMES O. MCCARVER RESIDUARY TRUST SHARE U/A DATED 06/22/2001 Organization | 5% or greater indirect ownership interest | — | 12/23/2014 |
| MCCARVER, PATSY Individual | 5% or greater indirect ownership interest | — | 11/01/2013 |
| PATSY E. MCCARVER TRUST U/A DATED JUNE 22, 2001 AS AMENDED, PATSY E Organization | 5% or greater indirect ownership interest | — | 11/01/2013 |
| REGIONS BANK Organization | 5% or greater mortgage interest | NOT APPLICABLE | 11/01/2013 |
| PGWIN RE, LLC Organization | 5% or greater security interest | NOT APPLICABLE | 07/29/2024 |
| REGIONS BANK Organization | 5% or greater security interest | NOT APPLICABLE | 11/01/2013 |
| DAVID, WASEEM Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| JAMES O. MCCARVER QTIP BUSINESS MARITAL TRUST U/A DATED JUNE 22, 2001, Organization | adp of the snf | NOT APPLICABLE | 11/01/2013 |
| PALM HEALTHCARE MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 03/14/2025 |
| PATSY E. MCCARVER TRUST U/A DATED JUNE 22, 2001 AS AMENDED, PATSY E Organization | adp of the snf | NOT APPLICABLE | 11/01/2013 |
| PGWIN RE, LLC Organization | adp of the snf | NOT APPLICABLE | 07/29/2024 |
| WASHINGTON, TUNYA Individual | adp of the snf | NOT APPLICABLE | 03/14/2025 |
| BOMBERGER, JEFFREY Individual | corporate officer | NOT APPLICABLE | 10/01/2014 |
| CHALMERS, JAMES Individual | corporate officer | NOT APPLICABLE | 01/01/2015 |
| GREENE, ROBERT Individual | corporate officer | NOT APPLICABLE | 10/01/2014 |
| DAVID, WASEEM Individual | operational/managerial control | NOT APPLICABLE | 10/01/2024 |
| WASHINGTON, TUNYA Individual | operational/managerial control | NOT APPLICABLE | 04/04/2024 |
Other nursing homes near Palm Garden of Winter Haven
Life Care Center of Winter Haven
1510 Cypress Gardens Blvd, Winter Haven, FL 33884 · under 1 mi
For-profit · 177 beds · Part of Life Care Centers of America
★★★★★4Above averageLake Mariam Health and Rehabilitation Center
1801 N Lake Mariam Dr, Winter Haven, FL 33884 · under 1 mi
For-profit · 120 beds · Part of Robert Schoenfeld
- Special Focus candidate
★★★★★2Below averageAstoria Health and Rehabilitation Center
701 Overlook Dr SE, Winter Haven, FL 33884 · 1.4 mi
For-profit · 132 beds · Part of Tlc Management
★★★★★3AverageWinter Haven Health and Rehabilitation Center
202 Ave O NE, Winter Haven, FL 33880 · 1.4 mi
Non-profit · 140 beds · Part of Senior Health South
★★★★★2Below averageSpring Lake Rehabilitation Center
1540 6th St NW, Winter Haven, FL 33881 · 2.9 mi
For-profit · 132 beds · Part of Clear Choice Healthcare
- CMS high performer
★★★★★5Much above averageVivo Healthcare Winter Haven
2701 Lake Alfred Rd, Winter Haven, FL 33881 · 3.8 mi
For-profit · 120 beds · Part of Vivo Healthcare
★★★★★1Much below average
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Frequently asked questions
What is Palm Garden of Winter Haven's rating?
Palm Garden of Winter Haven has 4 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Palm Garden of Winter Haven receive?
Its most recent standard health inspection found 8 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Palm Garden of Winter Haven accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Palm Garden of Winter Haven?
It is for profit - limited liability company and part of Palm Garden Health and Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Palm Garden of Winter Haven and how do I contact it?
Palm Garden of Winter Haven is at 1120 Cypress Gardens Blvd, Winter Haven, FL 33884. Phone: (863) 293-3100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.