nursing home in Lake Wales, FL
Groves Center
512 S 11th St, Lake Wales, FL 33853 · (863) 676-8502
Not rated
Not rated
CMS overall star rating
CMS overall star rating
- Health inspectionsNot rated
- StaffingNot rated
- Quality measuresNot rated
- Special Focus Facility
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Groves Center at a glance
Groves Center is a 120-bed for-profit nursing home in Lake Wales, Florida (Polk County).
CMS has not published a overall star rating for this nursing home, usually because it has too little recent data.
Residents receive about 3.5 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (February 4, 2026) found 19 health citations. The Florida average is 7.1.
Federal regulators fined it 2 times in the past three years, totaling $246,354.
Nursing staff turnover is 58.2% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Hearthstone Senior Communities
- Medicare-certified since
- September 11, 1973
- Resident/family council
- Both
- County
- Polk County
- CMS Certification Number
- 105269
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.52 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.54 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.21 hrs | 2.31 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.19 hrs | 3.49 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 58.2% | 41.4% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 88.9% | 46% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 19 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 8 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 432 | 63 | 80.6 | Worse |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $246,354 | $24,361 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 122 | 107 | |
| Average residents per day | 109 | 109 | 86 | |
| Occupancy | 90.5% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.8% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 4.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 5.6% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.1% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12.8% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.1% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.1% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.2% | 14.4% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 9.1% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.1% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 97.9% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 49 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 8 citations involved actual harm, including 5 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 4, 2026 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected March 6, 2026 |
| February 4, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected March 6, 2026 |
| February 4, 2026 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 4, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 4, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 4, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 4, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 4, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 4, 2026 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 4, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 4, 2026 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected March 6, 2026 |
| October 29, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected December 11, 2025 |
| October 29, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected December 11, 2025 |
| October 29, 2025 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected December 11, 2025 |
| October 29, 2025 Complaint | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0777 | D Potential harm, isolated | Corrected December 11, 2025 |
| October 29, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected December 11, 2025 |
| October 29, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 11, 2025 |
| October 29, 2025 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected December 11, 2025 |
| October 29, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected December 11, 2025 |
| May 28, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 23, 2025 |
| May 28, 2025 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected June 21, 2025 |
| May 28, 2025 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected June 21, 2025 |
| May 28, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 21, 2025 |
| May 28, 2025 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 21, 2025 |
| October 1, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 1, 2024 |
| October 1, 2024 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected November 1, 2024 |
| October 1, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 1, 2024 |
| October 1, 2024 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 1, 2024 |
| January 12, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected February 12, 2024 |
| January 12, 2024 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | L Immediate jeopardy, widespread | Corrected February 12, 2024 |
| January 12, 2024 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | L Immediate jeopardy, widespread | Corrected February 12, 2024 |
| January 12, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | L Immediate jeopardy, widespread | Corrected February 12, 2024 |
| January 12, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | L Immediate jeopardy, widespread | Corrected February 12, 2024 |
| January 12, 2024 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | L Immediate jeopardy, widespread | Corrected February 12, 2024 |
| January 12, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected February 12, 2024 |
| January 12, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected February 12, 2024 |
| January 12, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | E Potential harm, pattern | Corrected February 12, 2024 |
| January 12, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 12, 2024 |
| January 12, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected February 12, 2024 |
| January 27, 2022 Standard | Perform COVID19 testing on residents and staff. Infection Control Deficiencies · Tag F0886 | E Potential harm, pattern | Corrected February 26, 2022 |
| January 27, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected February 26, 2022 |
| January 27, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 26, 2022 |
| January 27, 2022 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected February 26, 2022 |
| January 27, 2022 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected February 26, 2022 |
| January 27, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected February 26, 2022 |
| January 27, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected February 26, 2022 |
| January 27, 2022 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected February 26, 2022 |
| January 27, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 26, 2022 |
| January 27, 2022 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected February 26, 2022 |
| January 27, 2022 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected February 26, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $246,354 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 29, 2025 | Fine | $83,801 |
| January 12, 2024 | Fine | $162,553 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HEARTHSTONE SENIOR COMMUNITIES, INC. Organization | 5% or greater indirect ownership interest | 100% | 04/01/2009 |
| CONSULTING SUPPORT SERVICES, LLC Organization | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| FACILITY SUPPORT COMPANY, LLC Organization | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| KANE FINANCIAL SERVICES, LLC Organization | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| LEBRON, ARLEEN Individual | adp of the snf | NOT APPLICABLE | 11/16/2021 |
| SELECT REHABILITATION, LLC Organization | adp of the snf | NOT APPLICABLE | 08/19/2016 |
| SPADOLA, CARA Individual | adp of the snf | NOT APPLICABLE | 06/01/2021 |
| THEMIS HEALTH MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| GARNER, ALVIN Individual | corporate officer | NOT APPLICABLE | 04/01/2009 |
| JAFFE, HOWARD Individual | corporate officer | NOT APPLICABLE | 04/01/2009 |
| ROMBOLD, LORI Individual | corporate officer | NOT APPLICABLE | 04/01/2009 |
| WYATT, BRIAN Individual | corporate officer | NOT APPLICABLE | 04/01/2009 |
| CONSULTING SUPPORT SERVICES, LLC Organization | operational/managerial control | NOT APPLICABLE | 06/28/2011 |
| FACILITY SUPPORT COMPANY, LLC Organization | operational/managerial control | NOT APPLICABLE | 12/13/2010 |
| KANE FINANCIAL SERVICES, LLC Organization | operational/managerial control | NOT APPLICABLE | 06/06/2012 |
| LEBRON, ARLEEN Individual | operational/managerial control | NOT APPLICABLE | 11/16/2021 |
| SPADOLA, CARA Individual | operational/managerial control | NOT APPLICABLE | 06/01/2021 |
| THEMIS HEALTH MANAGEMENT, LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/2009 |
Other nursing homes near Groves Center
Lake Wales Health and Rehabilitation Center
730 N Scenic Hwy, Lake Wales, FL 33853 · 1.9 mi
For-profit · 100 beds · Part of Ahava Healthcare
★★★★★1Much below averageAstoria Health and Rehabilitation Center
701 Overlook Dr SE, Winter Haven, FL 33884 · 10.7 mi
For-profit · 132 beds · Part of Tlc Management
★★★★★3AveragePalm Garden of Winter Haven
1120 Cypress Gardens Blvd, Winter Haven, FL 33884 · 11.4 mi
For-profit · 120 beds · Part of Palm Garden Health and Rehabilitation
★★★★★4Above averageLake Mariam Health and Rehabilitation Center
1801 N Lake Mariam Dr, Winter Haven, FL 33884 · 11.4 mi
For-profit · 120 beds · Part of Robert Schoenfeld
- Special Focus candidate
★★★★★2Below averageLife Care Center of Winter Haven
1510 Cypress Gardens Blvd, Winter Haven, FL 33884 · 11.6 mi
For-profit · 177 beds · Part of Life Care Centers of America
★★★★★4Above averageWinter Haven Health and Rehabilitation Center
202 Ave O NE, Winter Haven, FL 33880 · 12.6 mi
Non-profit · 140 beds · Part of Senior Health South
★★★★★2Below average
Frequently asked questions
What is Groves Center's rating?
CMS has not published a star rating for Groves Center. This usually means there is not enough recent data.
How many inspection citations did Groves Center receive?
Its most recent standard health inspection found 19 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Groves Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Groves Center?
It is for profit - corporation and part of Hearthstone Senior Communities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Groves Center and how do I contact it?
Groves Center is at 512 S 11th St, Lake Wales, FL 33853. Phone: (863) 676-8502.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.