nursing home in Wilmington, DE
Willowbrooke Court at Country House
4830 Kennett Pike, Wilmington, DE 19807 · (302) 654-5101
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willowbrooke Court at Country House at a glance
Willowbrooke Court at Country House is a 14-bed non-profit nursing home in Wilmington, Delaware (New Castle County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Delaware average of 3.2.
Residents receive about 3.9 hours of nursing care per day (1.3 of them from registered nurses), worse than the state average of 4.3 hours.
Its most recent standard health inspection (March 23, 2026) found 0 health citations. The Delaware average is 10.9.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 14
- Certified for
- Medicare
- Chain / affiliated entity
- Acts Retirement-Life Communities
- Medicare-certified since
- January 1, 1967
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- New Castle County
- CMS Certification Number
- 085003
Ratings
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4 / 5 | 3.6 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.92 hrs | 4.35 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 1.32 hrs | 0.97 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.15 hrs | 2.40 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.73 hrs | 3.89 hrs | 3.42 hrs | Better |
Inspections
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 2 | 98 | 80.6 | Better |
Penalties
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $67,512 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
Size
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 14 | 107 | 107 | |
| Average residents per day | 5 | 90 | 86 | |
| Occupancy | 32.9% | 81.1% | 80.9% |
Short-stay residents
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 83.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.7% | 83.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 5 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 26, 2025 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected April 24, 2025 |
| February 26, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 24, 2025 |
| February 9, 2024 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | E Potential harm, pattern | Corrected March 18, 2024 |
| February 9, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 18, 2024 |
| February 9, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected March 18, 2024 |
| February 9, 2024 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | D Potential harm, isolated | Corrected March 18, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ACTS MANAGEMENT SERVICES, INC. Organization | adp of the snf | NOT APPLICABLE | 07/18/2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC Organization | adp of the snf | NOT APPLICABLE | 07/01/2014 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 07/18/2025 |
| AHERN, SUSAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| BAKER TILLY ADVISORY GROUP LP Organization | adp of the snf | NOT APPLICABLE | 02/03/2025 |
| BAKER TILLY US LLP Organization | adp of the snf | NOT APPLICABLE | 11/05/2024 |
| CHRISTIANSEN, KAREN Individual | adp of the snf | NOT APPLICABLE | 05/25/2010 |
| FOX, GLENN Individual | adp of the snf | NOT APPLICABLE | 01/01/2017 |
| GRANT, GERALD Individual | adp of the snf | NOT APPLICABLE | 05/04/2017 |
| GREENWALT, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| JANNEY, BRIAN Individual | adp of the snf | NOT APPLICABLE | 08/01/2022 |
| U.S. BANK Organization | adp of the snf | NOT APPLICABLE | 07/12/2025 |
| ALLMOND, SUSAN Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| BROD, KATHRYN Individual | corporate director | NOT APPLICABLE | 02/15/2024 |
| CALLAWAY, WARREN Individual | corporate director | NOT APPLICABLE | 03/30/2022 |
| CHAMBERLAIN, LINDA Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| CHRISTIANSEN, KAREN Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| DETWEILER, HAROLD Individual | corporate director | NOT APPLICABLE | 11/01/2009 |
| ESTERHAI, JOHN Individual | corporate director | NOT APPLICABLE | 05/01/1996 |
| GERNER, ELRIC Individual | corporate director | NOT APPLICABLE | 04/01/2009 |
| GLYNN, JAMES Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| GRANT, GERALD Individual | corporate director | NOT APPLICABLE | 05/04/2017 |
| GREER, JASON Individual | corporate director | NOT APPLICABLE | 03/30/2022 |
| KELLY, MICHAEL Individual | corporate director | NOT APPLICABLE | 02/11/2020 |
| LAMMERS, JOHN Individual | corporate director | NOT APPLICABLE | 12/15/2020 |
| LAWSON, DANIEL Individual | corporate director | NOT APPLICABLE | 06/11/2019 |
| MASHNER, MARVIN Individual | corporate director | NOT APPLICABLE | 01/01/1991 |
| MIDDLEBROOKS, DANIEL Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| REICHARD, DAWN Individual | corporate director | NOT APPLICABLE | 06/01/2025 |
| AHERN, SUSAN Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| ALLMOND, SUSAN Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| CHRISTIANSEN, KAREN Individual | corporate officer | NOT APPLICABLE | 05/25/2010 |
| FOX, GLENN Individual | corporate officer | NOT APPLICABLE | 01/01/2017 |
| GERNER, ELRIC Individual | corporate officer | NOT APPLICABLE | 01/01/2010 |
| GRANT, GERALD Individual | corporate officer | NOT APPLICABLE | 05/04/2017 |
| LAWSON, DANIEL Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| MASHNER, MARVIN Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC Organization | indirect ownership interest | NOT APPLICABLE | 05/01/2010 |
| ACTS ALLIANCE MANAGEMENT LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
| ACTS COMMUNITIES OF MARYLAND, INC. Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2019 |
Showing 40 of 55 records.
Other nursing homes near Willowbrooke Court at Country House
- ★★★★★4Above average
Regal Heights Healthcare & Rehab Center
6525 Lancaster Pike, Hockessin, DE 19707 · 3.2 mi
For-profit · 172 beds · Part of Nationwide Healthcare Services
- Abuse citation
★★★★★2Below averageExcelcare at Wilmington LLC
2801 W. 6th Street, Wilmington, DE 19805 · 3.3 mi
For-profit · 150 beds · Part of Excelcare
- Abuse citation
★★★★★3AverageWillowbrooke Court at Cokesbury Village
726 Loveville Road, Hockessin, DE 19707 · 3.3 mi
Non-profit · 10 beds · Part of Acts Retirement-Life Communities
★★★★★5Much above averageKentmere Rehabilitation and Healthcare Center
1900 Lovering Avenue, Wilmington, DE 19806 · 3.5 mi
Non-profit · 104 beds
★★★★★3AverageCadia Rehabilitation Silverside
3322 Silverside Road, Wilmington, DE 19810 · 3.8 mi
For-profit · 116 beds · Part of Cadia Healthcare
★★★★★5Much above average
Frequently asked questions
What is Willowbrooke Court at Country House's rating?
Willowbrooke Court at Country House has 5 out of 5 stars on the CMS overall star rating. The average for Delaware nursing homes is 3.2 stars.
How many inspection citations did Willowbrooke Court at Country House receive?
Its most recent standard health inspection found 0 citations, compared with a Delaware average of 10.9. Every citation is listed on this page with its severity.
Does Willowbrooke Court at Country House accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willowbrooke Court at Country House?
It is non profit - corporation and part of Acts Retirement-Life Communities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willowbrooke Court at Country House and how do I contact it?
Willowbrooke Court at Country House is at 4830 Kennett Pike, Wilmington, DE 19807. Phone: (302) 654-5101.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.