nursing home in Hockessin, DE

Regal Heights Healthcare & Rehab Center

6525 Lancaster Pike, Hockessin, DE 19707 · (302) 998-0181

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★4
  • Quality measures★★★★★2
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Regal Heights Healthcare & Rehab Center at a glance

Regal Heights Healthcare & Rehab Center is a 172-bed for-profit nursing home in Hockessin, Delaware (New Castle County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Delaware average of 3.2.

Residents receive about 3.9 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 4.3 hours.

Its most recent standard health inspection (May 23, 2025) found 19 health citations. The Delaware average is 10.9.

Federal regulators fined it 4 times in the past three years, totaling $119,899.

Nursing staff turnover is 41.7% per year (state average 41.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
172
Certified for
Medicare and Medicaid
Chain / affiliated entity
Nationwide Healthcare Services
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
New Castle County
CMS Certification Number
085006

Ratings

MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.2 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 54 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)2 / 54 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 54.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 53.7 / 53.3 / 5Worse

Staffing

This facility3.86 hrsDelaware average4.35 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.86 hrs4.35 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.46 hrs0.97 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.14 hrs2.40 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.66 hrs3.89 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)41.7%41.3%45.8%Better
Registered nurse turnover (yearly) (lower is better)45%41.2%42.9%Average
Administrators who left in the past year (lower is better)011Better

Inspections

This facility19Delaware average11U.S. average9
Health citations in the most recent inspection: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)19119Worse
Citations from complaint investigations (latest cycle) (lower is better)643Worse
Weighted health inspection score ⓘ (lower is better)1069880.6Worse

Penalties

This facility4Delaware average1U.S. average1
Fines in the past 3 years: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)411Worse
Total fines in the past 3 years (lower is better)$119,899$67,512$30,972Worse
All federal penalties in the past 3 years (lower is better)421Worse

Size

MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Certified beds172107107
Average residents per day1659086
Occupancy96.1%81.1%80.9%

Long-stay residents

This facility5.1%Delaware average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.1%3.2%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.9%3.5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)14.7%10.7%15.4%Average
Long-stay residents with a urinary tract infection (lower is better)3.6%2.1%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.6%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)16.5%12.7%13.9%Worse
Long-stay residents whose walking worsened (lower is better)15.4%13.6%14.1%Worse
Long-stay residents who lose too much weight (lower is better)5.1%5.4%5.2%Average
Long-stay residents with depressive symptoms (lower is better)0.4%10.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)10.3%21.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)26.1%20.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)94.8%97.4%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)89.7%95.7%93.6%Average

Short-stay residents

This facility2.9%Delaware average1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.9%1%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)40%83.1%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)46.5%83.5%82%Worse

Inspection citations

State inspectors cited this home for 65 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
May 23, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
E
Potential harm, pattern
Corrected July 7, 2026
May 23, 2026
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
E
Potential harm, pattern
Corrected July 7, 2026
May 23, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected July 7, 2026
May 23, 2025
Complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
G
Actual harm, isolated
Corrected May 23, 2025
May 23, 2025
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · Tag F0551
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies · Tag F0559
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration Deficiencies · Tag F0940
D
Potential harm, isolated
Corrected July 8, 2025
May 23, 2025
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
D
Potential harm, isolated
Corrected July 8, 2025
February 10, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected October 13, 2024
February 10, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected March 5, 2025
February 10, 2025
Complaint
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected March 5, 2025
February 10, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 5, 2025
February 10, 2025
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected March 5, 2025
February 10, 2025
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected March 5, 2025
May 1, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected January 1, 2024
May 1, 2024
Complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Tag F0712
E
Potential harm, pattern
Corrected May 29, 2024
May 1, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
E
Potential harm, pattern
Corrected May 29, 2024
May 1, 2024
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected May 29, 2024
May 1, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected May 29, 2024
May 1, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · Tag F0676
D
Potential harm, isolated
Corrected May 29, 2024
May 1, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
B
No harm, pattern
Corrected May 29, 2024
May 1, 2024
Complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
B
No harm, pattern
Corrected May 29, 2024
May 1, 2024
Standard
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident Rights Deficiencies · Tag F0620
B
No harm, pattern
Corrected May 29, 2024
June 8, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
F
Potential harm, widespread
Corrected August 10, 2023
June 8, 2023
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
F
Potential harm, widespread
Corrected August 10, 2023
June 8, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected August 10, 2023
June 8, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected August 10, 2023
June 8, 2023
Standard
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943
E
Potential harm, pattern
Corrected August 10, 2023
June 8, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected August 10, 2023
June 8, 2023
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected August 10, 2023
June 8, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected August 10, 2023
June 8, 2023
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Tag F0553
D
Potential harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected August 10, 2023
June 8, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected August 15, 2023
June 8, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
B
No harm, pattern
Corrected August 10, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 4 federal penalties in the past three years, including $119,899 in fines.

DatePenaltyAmount / length
May 23, 2026Fine$72,900
May 23, 2025Fine$17,760
February 10, 2025Fine$12,438
May 1, 2024Fine$16,801

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
GELLEY, LEAH
Individual
5% or greater direct ownership interest—06/01/2006
GELLEY, MEIR
Individual
5% or greater direct ownership interest—06/01/2006
GELLEY, MEIR
Individual
w-2 managing employeeNOT APPLICABLE06/01/2006

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  3. Cadia Rehabilitation Pike Creek

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  4. Complete Care at Brackenville LLC

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  5. Pike Creek Nursing & Rehabilitation Center

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Frequently asked questions

What is Regal Heights Healthcare & Rehab Center's rating?

Regal Heights Healthcare & Rehab Center has 2 out of 5 stars on the CMS overall star rating. The average for Delaware nursing homes is 3.2 stars.

How many inspection citations did Regal Heights Healthcare & Rehab Center receive?

Its most recent standard health inspection found 19 citations, compared with a Delaware average of 10.9. Every citation is listed on this page with its severity.

Does Regal Heights Healthcare & Rehab Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Regal Heights Healthcare & Rehab Center?

It is for profit - corporation and part of Nationwide Healthcare Services. The ownership section on this page lists the owners and managers reported to CMS.

Where is Regal Heights Healthcare & Rehab Center and how do I contact it?

Regal Heights Healthcare & Rehab Center is at 6525 Lancaster Pike, Hockessin, DE 19707. Phone: (302) 998-0181.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.