nursing home in Wilmington, DE
Kentmere Rehabilitation and Healthcare Center
1900 Lovering Avenue, Wilmington, DE 19806 · (302) 652-3311
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Kentmere Rehabilitation and Healthcare Center at a glance
Kentmere Rehabilitation and Healthcare Center is a 104-bed non-profit nursing home in Wilmington, Delaware (New Castle County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Delaware average of 3.2.
Residents receive about 4.5 hours of nursing care per day (0.9 of them from registered nurses), close to the state average of 4.3 hours.
Its most recent standard health inspection (December 13, 2025) found 5 health citations. The Delaware average is 10.9.
Federal regulators fined it 1 time in the past three years, totaling $8,278.
Nursing staff turnover is 39.4% per year (state average 41.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 104
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- New Castle County
- CMS Certification Number
- 085001
Ratings
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.51 hrs | 4.35 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.91 hrs | 0.97 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.69 hrs | 2.40 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.19 hrs | 3.89 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 39.4% | 41.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 45.8% | 41.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 63 | 98 | 80.6 | Better |
Penalties
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,278 | $67,512 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 2 | 1 | Average |
Size
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 104 | 107 | 107 | |
| Average residents per day | 90 | 90 | 86 | |
| Occupancy | 86.6% | 81.1% | 80.9% |
Long-stay residents
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.4% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 3.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 3% | 10.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 24.8% | 12.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 28.7% | 13.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.9% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1% | 10.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.7% | 21.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24.3% | 20.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.6% | 97.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 79.4% | 95.7% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2% | 1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 84.6% | 83.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 62% | 83.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 13, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 11, 2026 |
| December 13, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 11, 2026 |
| December 13, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected February 11, 2026 |
| December 13, 2025 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected February 11, 2026 |
| December 13, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected February 11, 2026 |
| November 22, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | F Potential harm, widespread | Corrected January 29, 2025 |
| November 22, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 29, 2025 |
| November 22, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected January 29, 2025 |
| November 22, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected January 29, 2025 |
| November 22, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Complaint | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. Quality of Life and Care Deficiencies · Tag F0741 | D Potential harm, isolated | Corrected January 29, 2025 |
| November 22, 2024 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected January 29, 2025 |
| October 12, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected November 20, 2023 |
| October 12, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected November 20, 2023 |
| October 12, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 13, 2023 |
| October 12, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected December 13, 2023 |
| October 12, 2023 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | E Potential harm, pattern | Corrected December 13, 2023 |
| October 12, 2023 Standard | Provide a neutral and fair arbitration process and agree to arbitrator and venue. Administration Deficiencies · Tag F0848 | E Potential harm, pattern | Corrected December 13, 2023 |
| October 12, 2023 Standard | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | E Potential harm, pattern | Corrected December 13, 2023 |
| October 12, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected December 13, 2023 |
| October 12, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected December 13, 2023 |
| October 12, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 13, 2023 |
| October 12, 2023 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected December 13, 2023 |
| October 12, 2023 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected December 13, 2023 |
| October 12, 2023 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected December 13, 2023 |
| October 12, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected December 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,278 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 13, 2025 | Fine | $8,278 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GARTNER, JOHN Individual | adp of the snf | NOT APPLICABLE | 03/01/2022 |
| HEALTHPRO HERITAGE LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2026 |
| JOHNSON, LESLIE Individual | adp of the snf | NOT APPLICABLE | 02/23/2026 |
| KENTMERE HOME OF MERCIFUL REST SOCIETY INC. Organization | adp of the snf | NOT APPLICABLE | 03/20/2026 |
| MAZIE, ERIC Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| RKL LLP Organization | adp of the snf | NOT APPLICABLE | 01/01/2026 |
| ZHU, YING Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| GARTNER, JOHN Individual | managing control - governing body | NOT APPLICABLE | 03/01/2022 |
| MAZIE, ERIC Individual | managing control - governing body | NOT APPLICABLE | 10/01/2025 |
| JOHNSON, LESLIE Individual | operational/managerial control | NOT APPLICABLE | 02/23/2026 |
| KENTMERE HOME OF MERCIFUL REST SOCIETY INC. Organization | operational/managerial control | NOT APPLICABLE | 07/05/1966 |
Other nursing homes near Kentmere Rehabilitation and Healthcare Center
- ★★★★★3Average
Regency Healthcare & Rehab Center
801 N. Broom Street, Wilmington, DE 19806 · under 1 mi
For-profit · 100 beds · Part of Nationwide Healthcare Services
- Abuse citation
★★★★★2Below averageExcelcare at Wilmington LLC
2801 W. 6th Street, Wilmington, DE 19805 · 1.1 mi
For-profit · 150 beds · Part of Excelcare
- Abuse citation
★★★★★3AverageComplete Care at Hillside LLC
810 South Broom Street, Wilmington, DE 19805 · 1.7 mi
For-profit · 106 beds · Part of Complete Care
★★★★★4Above averageWilmington Nursing & Rehabilitation Center
700 Foulk Road, Wilmington, DE 19803 · 2.2 mi
For-profit · 138 beds · Part of Lifeworks Rehab
- Special Focus Facility
- Abuse citation
Not rated- ★★★★★4Above average
Frequently asked questions
What is Kentmere Rehabilitation and Healthcare Center's rating?
Kentmere Rehabilitation and Healthcare Center has 3 out of 5 stars on the CMS overall star rating. The average for Delaware nursing homes is 3.2 stars.
How many inspection citations did Kentmere Rehabilitation and Healthcare Center receive?
Its most recent standard health inspection found 5 citations, compared with a Delaware average of 10.9. Every citation is listed on this page with its severity.
Does Kentmere Rehabilitation and Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Kentmere Rehabilitation and Healthcare Center?
It is non profit - other. The ownership section on this page lists the owners and managers reported to CMS.
Where is Kentmere Rehabilitation and Healthcare Center and how do I contact it?
Kentmere Rehabilitation and Healthcare Center is at 1900 Lovering Avenue, Wilmington, DE 19806. Phone: (302) 652-3311.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.