nursing home in Middlebury, CT
Complete Care at Middlebury
778 Middlebury Rd, Middlebury, CT 06762 · (203) 758-2471
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Middlebury at a glance
Complete Care at Middlebury is a 58-bed for-profit nursing home in Middlebury, Connecticut (Naugatuck Vly County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Connecticut average of 3.
Residents receive about 3.8 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (June 20, 2025) found 1 health citation. The Connecticut average is 13.
Federal regulators fined it 1 time in the past three years, totaling $12,735.
Nursing staff turnover is 50.7% per year (state average 37.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 58
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Both
- County
- Naugatuck Vly County
- CMS Certification Number
- 075146
Ratings
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.84 hrs | 3.73 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.73 hrs | 0.69 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.29 hrs | 2.22 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.49 hrs | 3.37 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 50.7% | 37.4% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 70.6% | 38.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 13 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 27 | 80.8 | 80.6 | Better |
Penalties
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $12,735 | $23,730 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 58 | 118 | 107 | |
| Average residents per day | 54 | 103 | 86 | |
| Occupancy | 92.9% | 88.3% | 80.9% |
Long-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.1% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.6% | 4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.6% | 17.8% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.5% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 27.5% | 18% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 26.8% | 16.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.6% | 6.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 72.8% | 22.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.6% | 17.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 36.2% | 24.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.9% | 88.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.9% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 75.2% | 69.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 58.5% | 71.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 19, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Past Non-Compliance |
| June 20, 2025 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | D Potential harm, isolated | Corrected August 14, 2025 |
| June 20, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected August 14, 2025 |
| June 20, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected August 14, 2025 |
| September 25, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 2, 2023 |
| September 25, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected November 27, 2023 |
| September 25, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected November 27, 2023 |
| September 25, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected November 27, 2023 |
| September 25, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected November 27, 2023 |
| September 25, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected November 27, 2023 |
| September 25, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 27, 2023 |
| September 25, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected November 27, 2023 |
| September 25, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 27, 2023 |
| September 25, 2023 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | B No harm, pattern | Corrected November 27, 2023 |
| September 25, 2023 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | B No harm, pattern | Corrected November 27, 2023 |
| September 15, 2021 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 23, 2021 |
| September 15, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 23, 2021 |
| September 15, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 23, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $12,735 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 19, 2025 | Fine | $12,735 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PC MIDDLEBURY OPCO LLC Organization | 5% or greater direct ownership interest | 100% | 10/10/2023 |
| PC MIDDLEBURY TOPCO LLC Organization | 5% or greater indirect ownership interest | — | 10/10/2023 |
| PEACE CAPITAL HOLDINGS II LLC Organization | 5% or greater indirect ownership interest | — | 10/10/2023 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | — | 10/10/2023 |
| ADETOLA, ADEDAYO Individual | adp of the snf | NOT APPLICABLE | 02/14/2025 |
| CISOWSKI, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| DES CAPITAL LLC Organization | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| HOCH, ROBERT Individual | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| JRK INVESTMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| KLUGMAN, JACOB Individual | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| KNIGHTS, PETER Individual | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| LAGANA, KRISTIN Individual | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| MIDDLEBURY PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| PC MIDDLEBURY PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| PC MIDDLEBURY TOPCO LLC Organization | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| PEACE CAPITAL HOLDINGS II LLC Organization | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| STERNBUCH, DANIEL Individual | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| TETREAULT, MARNIE Individual | adp of the snf | NOT APPLICABLE | 10/10/2023 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 10/10/2023 |
| DES CAPITAL LLC Organization | indirect ownership interest | NOT APPLICABLE | 10/10/2023 |
| JRK INVESTMENTS LLC Organization | indirect ownership interest | NOT APPLICABLE | 10/10/2023 |
| KLUGMAN, JACOB Individual | indirect ownership interest | NOT APPLICABLE | 10/10/2023 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 10/10/2023 |
| STERNBUCH, DANIEL Individual | indirect ownership interest | NOT APPLICABLE | 10/10/2023 |
| LAGANA, KRISTIN Individual | managing control - governing body | NOT APPLICABLE | 10/10/2023 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 10/10/2023 |
| ADETOLA, ADEDAYO Individual | operational/managerial control | NOT APPLICABLE | 02/14/2025 |
| HOCH, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 10/10/2023 |
| KNIGHTS, PETER Individual | operational/managerial control | NOT APPLICABLE | 10/10/2023 |
| LAGANA, KRISTIN Individual | operational/managerial control | NOT APPLICABLE | 10/10/2023 |
| TETREAULT, MARNIE Individual | operational/managerial control | NOT APPLICABLE | 10/10/2023 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 10/10/2023 |
Other nursing homes near Complete Care at Middlebury
Apple Rehab Watertown
35 Bunker Hill Rd, Watertown, CT 06795 · 2.9 mi
For-profit · 110 beds · Part of Apple Rehab
★★★★★4Above averageWaterbury Center for Nursing & Rehabilitation LLC
177 Whitewood Road, Waterbury, CT 06708 · 3.3 mi
For-profit · 120 beds · Part of Essential Healthcare
★★★★★5Much above averageLutheran Home of Southbury INC
990 North Main Street, Southbury, CT 06488 · 5.4 mi
Non-profit · 120 beds
★★★★★3AverageAutumn Lake Healthcare at Bucks Hill
2817 North Main Street, Waterbury, CT 06704 · 6 mi
For-profit · 90 beds · Part of Autumn Lake Healthcare
★★★★★4Above averageComplete Care at Glendale
4 Hazel Ave, Naugatuck, CT 06770 · 6.3 mi
For-profit · 120 beds · Part of Complete Care
★★★★★4Above averageBeacon Brook Center for Health & Rehabilitation
89 Weid Drive, Naugatuck, CT 06770 · 6.4 mi
For-profit · 126 beds · Part of National Health Care Associates
★★★★★2Below average
Frequently asked questions
What is Complete Care at Middlebury's rating?
Complete Care at Middlebury has 5 out of 5 stars on the CMS overall star rating. The average for Connecticut nursing homes is 3 stars.
How many inspection citations did Complete Care at Middlebury receive?
Its most recent standard health inspection found 1 citation, compared with a Connecticut average of 13. Every citation is listed on this page with its severity.
Does Complete Care at Middlebury accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Middlebury?
It is for profit - corporation and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Middlebury and how do I contact it?
Complete Care at Middlebury is at 778 Middlebury Rd, Middlebury, CT 06762. Phone: (203) 758-2471.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.