nursing home in Arkadelphia, AR
Twin Rivers Rehabilitation and Healthcare Center
3021 Twin Rivers Drive, Arkadelphia, AR 71923 · (870) 246-6337
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Twin Rivers Rehabilitation and Healthcare Center at a glance
Twin Rivers Rehabilitation and Healthcare Center is a 112-bed for-profit nursing home in Arkadelphia, Arkansas (Clark County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Arkansas average of 3.4.
Residents receive about 3.7 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (February 12, 2026) found 2 health citations. The Arkansas average is 2.7.
Federal regulators fined it 1 time in the past three years, totaling $12,335.
Nursing staff turnover is 47.1% per year (state average 49.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 112
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Southern Administrative Services
- Medicare-certified since
- September 1, 1993
- Resident/family council
- Both
- County
- Clark County
- CMS Certification Number
- 045216
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.2 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.74 hrs | 4.02 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.50 hrs | 0.41 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.42 hrs | 2.67 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.16 hrs | 3.45 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 47.1% | 49.5% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 25% | 44.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 20 | 39.8 | 80.6 | Better |
Penalties
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $12,335 | $9,209 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 112 | 109 | 107 | |
| Average residents per day | 71 | 77 | 86 | |
| Occupancy | 63.4% | 71.1% | 80.9% |
Long-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.6% | 3.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 0.5% | 10.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.5% | 9.5% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.7% | 10.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.3% | 4.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.4% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.4% | 21.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 27.1% | 13.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 95.1% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.9% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.7% | 82% | 82% | Better |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 12, 2026 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected March 9, 2026 |
| February 12, 2026 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected March 12, 2026 |
| February 12, 2026 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | F Potential harm, widespread | Corrected February 13, 2026 |
| February 12, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected March 9, 2026 |
| February 12, 2026 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | F Potential harm, widespread | Corrected February 13, 2026 |
| February 12, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected March 13, 2026 |
| February 12, 2026 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | E Potential harm, pattern | Corrected February 18, 2026 |
| February 12, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 13, 2026 |
| February 12, 2026 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | D Potential harm, isolated | Corrected March 3, 2026 |
| August 28, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 15, 2025 |
| August 29, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 29, 2024 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 29, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 29, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 29, 2024 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 29, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 29, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 29, 2024 Complaint | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected September 20, 2024 |
| October 20, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected November 19, 2023 |
| October 20, 2023 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | F Potential harm, widespread | Corrected November 19, 2023 |
| October 20, 2023 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected November 19, 2023 |
| October 20, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 19, 2023 |
| October 20, 2023 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 20, 2023 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 20, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 20, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 20, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 20, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 20, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 20, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $12,335 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 28, 2025 | Fine | $12,335 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 4P2T1 OPS HOLDING LP Organization | 5% or greater direct ownership interest | 100% | 05/16/2022 |
| JEJ ASSETS LP Organization | 5% or greater indirect ownership interest | — | 01/14/2022 |
| PONTHIE, SHARLOT Individual | 5% or greater indirect ownership interest | — | 01/14/2022 |
| PONTHIE, JOHN Individual | corporate director | NOT APPLICABLE | 01/14/2022 |
| PONTHIE, JOHN Individual | corporate officer | NOT APPLICABLE | 08/15/2022 |
| ALEXARK1 LLC Organization | operational/managerial control | NOT APPLICABLE | 01/14/2022 |
| JEJ MANAGEMENT, LLC Organization | operational/managerial control | NOT APPLICABLE | 01/14/2022 |
| AVERY, CHRISTINA Individual | w-2 managing employee | NOT APPLICABLE | 09/12/2023 |
Other nursing homes near Twin Rivers Rehabilitation and Healthcare Center
Nightingale at Arkadelphia
2701 Twin Rivers Drive, Arkadelphia, AR 71923 · under 1 mi
For-profit · 100 beds · Part of Nightingale
★★★★★5Much above averageQuapaw Care and Rehabilitation Center LLC
138 Brighton Terrace, Hot Springs, AR 71913 · 22.4 mi
For-profit · 126 beds · Part of Central Arkansas Nursing Centers
★★★★★3AverageThe Springs of Red Oak
260 Lakepark Drive, Hot Springs, AR 71901 · 22.8 mi
For-profit · 80 beds · Part of The Springs Arkansas
★★★★★3AverageLake Hamilton Health and Rehab
120 Pittman Road, Hot Springs, AR 71913 · 23.1 mi
For-profit · 84 beds · Part of Central Arkansas Nursing Centers
★★★★★3AverageEncore Healthcare and Rehabi of Malvern
1820 West Moline Street, Malvern, AR 72104 · 23.2 mi
For-profit · 108 beds · Part of Southern Administrative Services
★★★★★3AverageArbor Oaks Healthcare and Rehabilitation Center
955 Division, Malvern, AR 72104 · 23.3 mi
For-profit · 94 beds · Part of Southern Administrative Services
★★★★★3Average
Frequently asked questions
What is Twin Rivers Rehabilitation and Healthcare Center's rating?
Twin Rivers Rehabilitation and Healthcare Center has 4 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.
How many inspection citations did Twin Rivers Rehabilitation and Healthcare Center receive?
Its most recent standard health inspection found 2 citations, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.
Does Twin Rivers Rehabilitation and Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Twin Rivers Rehabilitation and Healthcare Center?
It is for profit - limited liability company and part of Southern Administrative Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Twin Rivers Rehabilitation and Healthcare Center and how do I contact it?
Twin Rivers Rehabilitation and Healthcare Center is at 3021 Twin Rivers Drive, Arkadelphia, AR 71923. Phone: (870) 246-6337.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.