nursing home in Hot Springs, AR

Quapaw Care and Rehabilitation Center LLC

138 Brighton Terrace, Hot Springs, AR 71913 · (501) 525-7140

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Quapaw Care and Rehabilitation Center LLC at a glance

Quapaw Care and Rehabilitation Center LLC is a 126-bed for-profit nursing home in Hot Springs, Arkansas (Garland County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Arkansas average of 3.4.

Residents receive about 4.6 hours of nursing care per day (0.2 of them from registered nurses), better than the state average of 4 hours.

Its most recent standard health inspection (July 24, 2025) found 5 health citations. The Arkansas average is 2.7.

It has not received a federal fine in the past three years.

Nursing staff turnover is 43.8% per year (state average 49.5%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
126
Certified for
Medicare and Medicaid
Chain / affiliated entity
Central Arkansas Nursing Centers
Medicare-certified since
January 1, 1998
Resident/family council
Resident
County
Garland County
CMS Certification Number
045338

Ratings

MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.4 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 53.2 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 53.2 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 53.7 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 54.2 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)4 / 53.2 / 53.3 / 5Better

Staffing

This facility4.57 hrsArkansas average4.02 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.57 hrs4.02 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.23 hrs0.41 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)3.14 hrs2.67 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.99 hrs3.45 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)43.8%49.5%45.8%Average
Registered nurse turnover (yearly) (lower is better)50%44.8%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility5Arkansas average3U.S. average9
Health citations in the most recent inspection: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)539Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)3939.880.6Better

Penalties

This facility0Arkansas average0U.S. average1
Fines in the past 3 years: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)001Better
Total fines in the past 3 years (lower is better)$0$9,209$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Certified beds126109107
Average residents per day957786
Occupancy75.1%71.1%80.9%

Long-stay residents

This facility7.3%Arkansas average3.9%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)7.3%3.9%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)1.9%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)7.1%10.9%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.2%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.6%0.6%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)7.4%9.5%13.9%Better
Long-stay residents whose walking worsened (lower is better)13.1%10.1%14.1%Better
Long-stay residents who lose too much weight (lower is better)2.6%4.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)2.5%1.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)35.3%21.7%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)11.5%13.5%19%Better
Long-stay residents given a flu vaccine (higher is better)100%96.1%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.4%95.1%93.6%Better

Short-stay residents

This facility0%Arkansas average1.3%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.3%1.6%Better
Short-stay residents given a flu vaccine (higher is better)81.9%77.7%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)94%82%82%Better

Inspection citations

State inspectors cited this home for 25 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
July 24, 2025
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
F
Potential harm, widespread
Corrected August 23, 2025
July 24, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
F
Potential harm, widespread
Corrected August 23, 2025
July 24, 2025
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected August 23, 2025
July 24, 2025
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected August 23, 2025
July 24, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected August 23, 2025
July 24, 2025
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected August 23, 2025
July 24, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 23, 2025
May 3, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 31, 2024
May 3, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
E
Potential harm, pattern
Corrected May 31, 2024
May 3, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected May 31, 2024
May 3, 2024
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected May 31, 2024
May 3, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected May 31, 2024
May 3, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected May 31, 2024
May 3, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected May 31, 2024
May 3, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected May 31, 2024
May 5, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected May 26, 2023
May 5, 2023
Fire safety
Have an alternate power supply for its alarm system.
Smoke Deficiencies · Tag K0344
E
Potential harm, pattern
Corrected May 26, 2023
May 5, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 26, 2023
May 5, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected May 26, 2023
May 5, 2023
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
E
Potential harm, pattern
Corrected May 26, 2023
May 5, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected May 26, 2023
May 5, 2023
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected May 26, 2023
May 5, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected May 26, 2023
May 5, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 26, 2023
May 5, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected May 26, 2023
May 5, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 26, 2023
May 5, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected May 26, 2023
May 5, 2023
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected May 26, 2023
May 5, 2023
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected May 26, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
CENTRAL ARKANSAS NURSING CENTERS INC
Organization
adp of the snfNOT APPLICABLE01/01/2025
FERGUSON, CLAY
Individual
adp of the snfNOT APPLICABLE12/10/2024
MORRIS, TROY
Individual
adp of the snfNOT APPLICABLE10/20/2004
MORTON, MICHAEL
Individual
adp of the snfNOT APPLICABLE12/12/2024
NURSING CONSULTANTS INC
Organization
adp of the snfNOT APPLICABLE01/01/2025
QUAPAW NURSING CENTER INC
Organization
adp of the snfNOT APPLICABLE12/12/2024
MORTON, MICHAEL
Individual
limited partnership interestNOT APPLICABLE12/12/2001
MORRIS, TROY
Individual
operational/managerial controlNOT APPLICABLE12/10/2024

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    ★★★★★5Much above average
  2. The Springs of Red Oak

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  3. The Pines Nursing and Rehabilitation Center

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  4. Lake Hamilton Health and Rehab

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    ★★★★★3Average
  5. The Springs of Park Ave

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    ★★★★★3Average
  6. Belvedere Nursing and Rehabilitation Center, LLC

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    For-profit · 120 beds · Part of Central Arkansas Nursing Centers

    ★★★★★2Below average

All nursing homes in Hot Springs, AR · Compare side by side

Frequently asked questions

What is Quapaw Care and Rehabilitation Center LLC's rating?

Quapaw Care and Rehabilitation Center LLC has 3 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.

How many inspection citations did Quapaw Care and Rehabilitation Center LLC receive?

Its most recent standard health inspection found 5 citations, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.

Does Quapaw Care and Rehabilitation Center LLC accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Quapaw Care and Rehabilitation Center LLC?

It is for profit - corporation and part of Central Arkansas Nursing Centers. The ownership section on this page lists the owners and managers reported to CMS.

Where is Quapaw Care and Rehabilitation Center LLC and how do I contact it?

Quapaw Care and Rehabilitation Center LLC is at 138 Brighton Terrace, Hot Springs, AR 71913. Phone: (501) 525-7140.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.