nursing home in Kingman, AZ
The Lingenfelter Center
1099 Sunrise Avenue, Kingman, AZ 86401 · (928) 718-4852
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★2
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Lingenfelter Center at a glance
The Lingenfelter Center is a 88-bed for-profit nursing home in Kingman, Arizona (Mohave County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Arizona average of 3.3.
Residents receive about 3.7 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (July 9, 2026) found 4 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 46.4% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 88
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 10, 2003
- Resident/family council
- Resident
- County
- Mohave County
- CMS Certification Number
- 035262
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 4.5 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4.4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.72 hrs | 3.98 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.58 hrs | 0.70 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.47 hrs | 2.24 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.40 hrs | 3.51 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 46.4% | 45.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 30.8% | 43.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 30 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 88 | 114 | 107 | |
| Average residents per day | 73 | 88 | 86 | |
| Occupancy | 83% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.8% | 2.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.5% | 4.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 40.6% | 10.6% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.7% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 34.9% | 10.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 29.1% | 12.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.4% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.3% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.7% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 9.1% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 95% | 87.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 9, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected March 23, 2026 |
| July 9, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected July 29, 2026 |
| July 9, 2026 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected July 29, 2026 |
| July 9, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 29, 2026 |
| April 8, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected April 29, 2026 |
| May 15, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 30, 2025 |
| November 14, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 31, 2025 |
| November 14, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected January 31, 2025 |
| June 6, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | E Potential harm, pattern | Corrected June 17, 2024 |
| June 6, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected July 1, 2024 |
| June 6, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 28, 2024 |
| June 6, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected June 28, 2024 |
| June 6, 2024 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected June 28, 2024 |
| June 6, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Standard | Ensure the activities program is directed by a qualified professional. Quality of Life and Care Deficiencies · Tag F0680 | D Potential harm, isolated | Corrected July 11, 2024 |
| May 15, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 29, 2024 |
| March 27, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected August 12, 2024 |
| February 23, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 3, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COBANOVICH, STEPHANIE Individual | adp of the snf | NOT APPLICABLE | 06/16/2020 |
| COLLINS, JESSICA Individual | adp of the snf | NOT APPLICABLE | 02/28/2017 |
| COLLINS, JILLIAN Individual | adp of the snf | NOT APPLICABLE | 02/28/2017 |
| COLLINS, JOSHUA Individual | adp of the snf | NOT APPLICABLE | 02/28/2017 |
| CREATIVE CARE INC Organization | adp of the snf | NOT APPLICABLE | 02/14/2025 |
| ERNEST L HARMAN MD ZIA WAY LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2025 |
| HARMAN, ERNEST Individual | adp of the snf | NOT APPLICABLE | 01/01/2008 |
| LINGENFELTER, FRED Individual | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| NAPIER, PIERRE Individual | adp of the snf | NOT APPLICABLE | 04/01/2022 |
| OTT, KRISTEN Individual | adp of the snf | NOT APPLICABLE | 08/16/2021 |
| OVERSON, SARA Individual | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| TERRY, SANDRA Individual | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| COLLINS, JESSICA Individual | corporate director | NOT APPLICABLE | 02/28/2017 |
| NAPIER, PIERRE Individual | corporate officer | NOT APPLICABLE | 04/01/2022 |
| OTT, KRISTEN Individual | corporate officer | NOT APPLICABLE | 08/16/2021 |
| COLLINS, JESSICA Individual | direct ownership interest | NOT APPLICABLE | 02/28/2017 |
| COLLINS, JILLIAN Individual | direct ownership interest | NOT APPLICABLE | 02/28/2017 |
| COLLINS, JOSHUA Individual | direct ownership interest | NOT APPLICABLE | 02/28/2017 |
| CREATIVE CARE INC Organization | direct ownership interest | NOT APPLICABLE | 05/03/2013 |
| LINGENFELTER, FRED Individual | direct ownership interest | NOT APPLICABLE | 01/01/2014 |
| OVERSON, SARA Individual | direct ownership interest | NOT APPLICABLE | 01/01/2014 |
| TERRY, SANDRA Individual | direct ownership interest | NOT APPLICABLE | 01/01/2014 |
| NAPIER, PIERRE Individual | managing control - governing body | NOT APPLICABLE | 04/01/2022 |
| OTT, KRISTEN Individual | managing control - governing body | NOT APPLICABLE | 08/16/2021 |
| COBANOVICH, STEPHANIE Individual | operational/managerial control | NOT APPLICABLE | 06/16/2020 |
| COLLINS, JESSICA Individual | operational/managerial control | NOT APPLICABLE | 02/20/2017 |
| CREATIVE CARE INC Organization | operational/managerial control | NOT APPLICABLE | 01/15/2005 |
| ERNEST L HARMAN MD ZIA WAY LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2008 |
| HARMAN, ERNEST Individual | operational/managerial control | NOT APPLICABLE | 01/01/2008 |
| NAPIER, PIERRE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2022 |
| OTT, KRISTEN Individual | operational/managerial control | NOT APPLICABLE | 08/16/2021 |
Other nursing homes near The Lingenfelter Center
The Gardens Rehab & Care Center
3131 Western Avenue, Kingman, AZ 86401 · under 1 mi
For-profit · 58 beds
★★★★★3AverageDesert Highlands Care Center
1081 Kathleen Ave, Kingman, AZ 86401 · under 1 mi
For-profit · 120 beds · Part of Circle B Enterprises
★★★★★3AverageThe Legacy Rehab & Care Center
2812 Silver Creek Road, Bullhead City, AZ 86442 · 29.7 mi
For-profit · 120 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is The Lingenfelter Center's rating?
The Lingenfelter Center has 2 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did The Lingenfelter Center receive?
Its most recent standard health inspection found 4 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does The Lingenfelter Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Lingenfelter Center?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Lingenfelter Center and how do I contact it?
The Lingenfelter Center is at 1099 Sunrise Avenue, Kingman, AZ 86401. Phone: (928) 718-4852.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.