nursing home in Bullhead City, AZ
The Legacy Rehab & Care Center
2812 Silver Creek Road, Bullhead City, AZ 86442 · (928) 763-1404
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Legacy Rehab & Care Center at a glance
The Legacy Rehab & Care Center is a 120-bed for-profit nursing home in Bullhead City, Arizona (Mohave County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.
Residents receive about 3.5 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (May 15, 2026) found 2 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 41.7% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 8, 1985
- Resident/family council
- Resident
- County
- Mohave County
- CMS Certification Number
- 035097
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.5 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 4.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.53 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.40 hrs | 0.70 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.10 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.18 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 41.7% | 45.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 43.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 6 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 114 | 107 | |
| Average residents per day | 79 | 88 | 86 | |
| Occupancy | 65.8% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.4% | 2.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 4.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 20.9% | 10.6% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.2% | 1.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.9% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 6.4% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 19.8% | 12.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.4% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6.9% | 21% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 18.8% | 20.6% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98.3% | 87.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 4 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 15, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 3, 2026 |
| May 15, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 18, 2026 |
| September 9, 2025 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected November 1, 2025 |
| February 9, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected April 20, 2023 |
| February 9, 2023 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | E Potential harm, pattern | Corrected April 20, 2023 |
| February 9, 2023 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected February 20, 2023 |
| February 9, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected February 20, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COLLINS, JESSICA Individual | adp of the snf | NOT APPLICABLE | 02/28/2017 |
| COLLINS, JILLIAN Individual | adp of the snf | NOT APPLICABLE | 02/28/2017 |
| COLLINS, JOSHUA Individual | adp of the snf | NOT APPLICABLE | 02/28/2017 |
| CREATIVE CARE INC Organization | adp of the snf | NOT APPLICABLE | 01/21/2025 |
| ERNEST L HARMAN MD ZIA WAY LLC Organization | adp of the snf | NOT APPLICABLE | 02/14/2025 |
| HARMAN, ERNEST Individual | adp of the snf | NOT APPLICABLE | 01/01/2008 |
| LINGENFELTER, FRED Individual | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| NAPIER, PIERRE Individual | adp of the snf | NOT APPLICABLE | 04/01/2022 |
| OTT, KRISTEN Individual | adp of the snf | NOT APPLICABLE | 02/01/2012 |
| OVERSON, SARA Individual | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| TERRY, SANDRA Individual | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| COLLINS, JESSICA Individual | corporate director | NOT APPLICABLE | 02/20/2017 |
| NAPIER, PIERRE Individual | corporate officer | NOT APPLICABLE | 04/01/2022 |
| OTT, KRISTEN Individual | corporate officer | NOT APPLICABLE | 08/16/2021 |
| COLLINS, JESSICA Individual | direct ownership interest | NOT APPLICABLE | 02/28/2017 |
| COLLINS, JILLIAN Individual | direct ownership interest | NOT APPLICABLE | 02/28/2017 |
| COLLINS, JOSHUA Individual | direct ownership interest | NOT APPLICABLE | 02/28/2017 |
| CREATIVE CARE INC Organization | direct ownership interest | NOT APPLICABLE | 05/03/2013 |
| LINGENFELTER, FRED Individual | direct ownership interest | NOT APPLICABLE | 01/01/2014 |
| OVERSON, SARA Individual | direct ownership interest | NOT APPLICABLE | 01/01/2014 |
| TERRY, SANDRA Individual | direct ownership interest | NOT APPLICABLE | 01/01/2014 |
| COLLINS, JESSICA Individual | managing control - governing body | NOT APPLICABLE | 02/20/2017 |
| NAPIER, PIERRE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| OTT, KRISTEN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2012 |
| COLLINS, JESSICA Individual | operational/managerial control | NOT APPLICABLE | 02/20/2017 |
| CREATIVE CARE INC Organization | operational/managerial control | NOT APPLICABLE | 01/21/2025 |
| ERNEST L HARMAN MD ZIA WAY LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2008 |
| HARMAN, ERNEST Individual | operational/managerial control | NOT APPLICABLE | 01/01/2008 |
| NAPIER, PIERRE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2022 |
| OTT, KRISTEN Individual | operational/managerial control | NOT APPLICABLE | 08/16/2021 |
Other nursing homes near The Legacy Rehab & Care Center
Desert Highlands Care Center
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For-profit · 120 beds · Part of Circle B Enterprises
★★★★★3Average- ★★★★★3Average
The Lingenfelter Center
1099 Sunrise Avenue, Kingman, AZ 86401 · 29.7 mi
For-profit · 88 beds
- Abuse citation
★★★★★2Below average
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Frequently asked questions
What is The Legacy Rehab & Care Center's rating?
The Legacy Rehab & Care Center has 5 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did The Legacy Rehab & Care Center receive?
Its most recent standard health inspection found 2 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does The Legacy Rehab & Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Legacy Rehab & Care Center?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Legacy Rehab & Care Center and how do I contact it?
The Legacy Rehab & Care Center is at 2812 Silver Creek Road, Bullhead City, AZ 86442. Phone: (928) 763-1404.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.