nursing home in Tucson, AZ

Park Avenue Health and Rehabilitation Center

2001 North Park Avenue, Tucson, AZ 85719 · (520) 882-6151

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Park Avenue Health and Rehabilitation Center at a glance

Park Avenue Health and Rehabilitation Center is a 200-bed for-profit nursing home in Tucson, Arizona (Pima County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.

Residents receive about 3.1 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 4 hours.

Its most recent standard health inspection (August 22, 2025) found 3 health citations. The Arizona average is 6.3.

Federal regulators fined it 1 time in the past three years, totaling $25,116.

Nursing staff turnover is 41.4% per year (state average 45.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
200
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Ensign Group
Medicare-certified since
August 3, 1988
Resident/family council
Resident
County
Pima County
CMS Certification Number
035174

Ratings

MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53.3 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 52.9 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 54.5 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 54.5 / 53.3 / 5Better

Staffing

This facility3.13 hrsArizona average3.98 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.13 hrs3.98 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.31 hrs0.70 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.76 hrs2.24 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.78 hrs3.51 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)41.4%45.2%45.8%Better
Registered nurse turnover (yearly) (lower is better)27.3%43.6%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility3Arizona average6U.S. average9
Health citations in the most recent inspection: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)369Better
Citations from complaint investigations (latest cycle) (lower is better)133Better
Weighted health inspection score ⓘ (lower is better)284180.6Better

Penalties

This facility1Arizona average0U.S. average1
Fines in the past 3 years: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)101Worse
Total fines in the past 3 years (lower is better)$25,116$8,928$30,972Better
All federal penalties in the past 3 years (lower is better)101Average

Size

MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Certified beds200114107
Average residents per day1508886
Occupancy75%79.6%80.9%

Long-stay residents

This facility0.7%Arizona average2.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.7%2.1%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3%4.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)10.7%10.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.2%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)1.3%0.8%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)8.3%10.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)17.9%12.8%14.1%Worse
Long-stay residents who lose too much weight (lower is better)6%5.3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)3.8%3.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.3%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)20.1%21%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)28%20.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)86%94.6%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)94.1%96.9%93.6%Average

Short-stay residents

This facility0.7%Arizona average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.7%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)97.8%87.3%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99.7%91.8%82%Better

Inspection citations

State inspectors cited this home for 23 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
October 24, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected November 1, 2025
August 22, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected November 1, 2025
August 22, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected November 1, 2025
August 22, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected August 25, 2025
August 22, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected August 25, 2025
August 1, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected September 15, 2025
August 1, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected September 15, 2025
June 11, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 7, 2025
June 11, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected July 7, 2025
August 1, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected September 12, 2024
May 19, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
E
Potential harm, pattern
Corrected April 14, 2023
May 19, 2023
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected July 10, 2023
May 19, 2023
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected July 10, 2023
May 19, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected July 10, 2023
May 19, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected July 10, 2023
May 19, 2023
Standard
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Tag F0790
D
Potential harm, isolated
Corrected July 10, 2023
April 1, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected May 9, 2022
April 1, 2022
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
E
Potential harm, pattern
Corrected May 12, 2022
April 1, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected May 12, 2022
April 1, 2022
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected May 12, 2022
April 1, 2022
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
E
Potential harm, pattern
Corrected May 12, 2022
April 1, 2022
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected May 12, 2022
April 1, 2022
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 12, 2022
April 1, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 12, 2022
April 1, 2022
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected May 12, 2022
April 1, 2022
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 12, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $25,116 in fines.

DatePenaltyAmount / length
August 1, 2024Fine$25,116

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
COTE, ELLEN
Individual
adp of the snfNOT APPLICABLE11/12/2008
ENSIGN SERVICES INC
Organization
adp of the snfNOT APPLICABLE08/01/2003
VO, ELISE
Individual
adp of the snfNOT APPLICABLE03/05/2021
PETERSON, FORREST
Individual
corporate directorNOT APPLICABLE01/01/2019
BURNAM, SOON
Individual
corporate officerNOT APPLICABLE10/18/2006
KEETCH, CHAD
Individual
corporate officerNOT APPLICABLE03/01/2011
PORT, BARRY
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/30/2025
COTE, ELLEN
Individual
operational/managerial controlNOT APPLICABLE11/12/2008
VO, ELISE
Individual
operational/managerial controlNOT APPLICABLE03/05/2021

Other nursing homes near Park Avenue Health and Rehabilitation Center

  1. Catalina Post Acute and Rehabilitation

    2611 North Warren Avenue, Tucson, AZ 85719 · under 1 mi

    For-profit · 102 beds · Part of The Ensign Group

    ★★★★★4Above average
  2. Villa Maria Post Acute and Rehabilitation

    4310 East Grant Road, Tucson, AZ 85712 · 3.5 mi

    For-profit · 83 beds · Part of The Ensign Group

    ★★★★★3Average
  3. Santa Rosa Care Center

    1650 North Santa Rosa Avenue, Tucson, AZ 85712 · 4.1 mi

    For-profit · 144 beds · Part of The Ensign Group

    • Abuse citation
    • New owner (last 12 months)
    ★★★★★3Average
  4. The Center at Tucson

    5020 East Glenn Street, Tucson, AZ 85712 · 4.2 mi

    For-profit · 96 beds · Part of Veritas Management Group

    ★★★★★5Much above average
  5. Haven of Tucson

    3705 North Swan Road, Tucson, AZ 85718 · 4.5 mi

    For-profit · 118 beds · Part of Haven Health

    ★★★★★3Average
  6. Handmaker Home for the Aging

    2221 North Rosemont Boulevard, Tucson, AZ 85712 · 4.7 mi

    Non-profit · 94 beds · Part of Pollak Holdings

    • Abuse citation
    ★★★★★2Below average

All nursing homes in Tucson, AZ · Compare side by side

Frequently asked questions

What is Park Avenue Health and Rehabilitation Center's rating?

Park Avenue Health and Rehabilitation Center has 4 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.

How many inspection citations did Park Avenue Health and Rehabilitation Center receive?

Its most recent standard health inspection found 3 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.

Does Park Avenue Health and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Park Avenue Health and Rehabilitation Center?

It is for profit - limited liability company and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Park Avenue Health and Rehabilitation Center and how do I contact it?

Park Avenue Health and Rehabilitation Center is at 2001 North Park Avenue, Tucson, AZ 85719. Phone: (520) 882-6151.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.