nursing home in Scottsdale, AZ
Heritage Court Post Acute of Scottsdale
3339 North Drinkwater Boulevard, Scottsdale, AZ 85251 · (480) 949-5400
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★5
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Court Post Acute of Scottsdale at a glance
Heritage Court Post Acute of Scottsdale is a 108-bed for-profit nursing home in Scottsdale, Arizona (Maricopa County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Arizona average of 3.3.
Residents receive about 3.3 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (April 18, 2025) found 6 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50.7% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 108
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- February 1, 1983
- Resident/family council
- Resident
- County
- Maricopa County
- CMS Certification Number
- 035083
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.31 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.47 hrs | 0.70 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.75 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.90 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 50.7% | 45.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 70% | 43.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 29 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 108 | 114 | 107 | |
| Average residents per day | 83 | 88 | 86 | |
| Occupancy | 76.9% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.2% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.4% | 4.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 1.7% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 1.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.3% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 19.8% | 12.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.6% | 5.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 9.8% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.2% | 21% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.6% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.7% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 94.6% | 96.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96% | 87.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 5, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected July 7, 2026 |
| September 9, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 1, 2025 |
| April 18, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected May 27, 2025 |
| April 18, 2025 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | E Potential harm, pattern | Corrected June 2, 2025 |
| April 18, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 2, 2025 |
| April 18, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 2, 2025 |
| April 18, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 2, 2025 |
| February 26, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 11, 2025 |
| February 26, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 11, 2025 |
| February 26, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 11, 2025 |
| December 31, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 14, 2025 |
| November 17, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 8, 2024 |
| November 17, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 17, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected January 1, 2024 |
| November 17, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected January 1, 2024 |
| November 17, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 1, 2024 |
| November 17, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 1, 2024 |
| September 22, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 4, 2022 |
| September 22, 2022 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 4, 2022 |
| September 22, 2022 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 4, 2022 |
| September 22, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected November 4, 2022 |
| September 22, 2022 Standard | Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · Tag F0790 | D Potential harm, isolated | Corrected November 4, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CLARK, RANDOLPH Individual | adp of the snf | NOT APPLICABLE | 05/08/2023 |
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 07/01/2015 |
| JENSEN, DOUGLAS Individual | adp of the snf | NOT APPLICABLE | 07/01/2026 |
| SCOTTSDALE HERITAGE COURT, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2015 |
| PETERSON, FORREST Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 03/25/2015 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 03/01/2011 |
| MONKS, CHANDLER Individual | corporate officer | NOT APPLICABLE | 03/01/2024 |
| SATO, AMI Individual | corporate officer | NOT APPLICABLE | 09/09/2024 |
| PORT, BARRY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 09/05/2025 |
| CLARK, RANDOLPH Individual | managing control - governing body | NOT APPLICABLE | 05/08/2023 |
| CLARK, RANDOLPH Individual | operational/managerial control | NOT APPLICABLE | 05/08/2023 |
| JENSEN, DOUGLAS Individual | operational/managerial control | NOT APPLICABLE | 07/01/2026 |
Other nursing homes near Heritage Court Post Acute of Scottsdale
Osborn Health and Rehabilitation
3333 North Civic Center Plaza, Scottsdale, AZ 85251 · under 1 mi
For-profit · 130 beds · Part of The Ensign Group
- CMS high performer
★★★★★5Much above averageHaven of Scottsdale
3293 North Drinkwater Boulevard, Scottsdale, AZ 85251 · under 1 mi
For-profit · 56 beds · Part of Haven Health
★★★★★2Below averageRehab at Scottsdale Village Square
2620 North 68th Street, Scottsdale, AZ 85257 · under 1 mi
For-profit · 141 beds
- Special Focus Facility
- Abuse citation
Not ratedPlaza Healthcare
1475 North Granite Reef Road, Scottsdale, AZ 85257 · 1.9 mi
For-profit · 179 beds
- CMS high performer
★★★★★5Much above averageMirabella at Asu
65 East University Avenue, Tempe, AZ 85281 · 4.6 mi
Non-profit · 21 beds · Part of Pacific Retirement Services
★★★★★3AverageDesert Haven Care Center
2645 East Thomas Road, Phoenix, AZ 85016 · 5.8 mi
For-profit · 115 beds
- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Heritage Court Post Acute of Scottsdale's rating?
Heritage Court Post Acute of Scottsdale has 3 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Heritage Court Post Acute of Scottsdale receive?
Its most recent standard health inspection found 6 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Heritage Court Post Acute of Scottsdale accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Court Post Acute of Scottsdale?
It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Court Post Acute of Scottsdale and how do I contact it?
Heritage Court Post Acute of Scottsdale is at 3339 North Drinkwater Boulevard, Scottsdale, AZ 85251. Phone: (480) 949-5400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.