nursing home in Scottsdale, AZ
Plaza Healthcare
1475 North Granite Reef Road, Scottsdale, AZ 85257 · (480) 990-1904
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Plaza Healthcare at a glance
Plaza Healthcare is a 179-bed for-profit nursing home in Scottsdale, Arizona (Maricopa County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.
Residents receive about 5.8 hours of nursing care per day (1.9 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (May 8, 2026) found 2 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 47.7% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 179
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 18, 1983
- Resident/family council
- Resident
- County
- Maricopa County
- CMS Certification Number
- 035084
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.84 hrs | 3.98 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.86 hrs | 0.70 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.58 hrs | 2.24 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.89 hrs | 3.51 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 47.7% | 45.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 46.9% | 43.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 11 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 179 | 114 | 107 | |
| Average residents per day | 137 | 88 | 86 | |
| Occupancy | 76.8% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.7% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 13.5% | 4.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 6.7% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.6% | 10.7% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.2% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 2.3% | 0.3% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 57.6% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13% | 20.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 96.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.5% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 99.1% | 87.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 7 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 8, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 18, 2026 |
| May 8, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 18, 2026 |
| May 8, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 5, 2026 |
| May 8, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 5, 2026 |
| January 24, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 24, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 28, 2025 |
| January 24, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 28, 2025 |
| January 24, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 28, 2025 |
| October 31, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected December 20, 2024 |
| October 31, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 20, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| DMSI LLC Organization | 5% or greater direct ownership interest | 14% | 11/01/2012 |
| KAUFMAN, LYNNE Individual | 5% or greater indirect ownership interest | 7% | 11/01/2012 |
| SCHER, ROBERT Individual | 5% or greater indirect ownership interest | — | 11/01/2012 |
| 1475 NORTH GRANITE REEF ROAD, LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2003 |
| AGUILAR, MELISSA Individual | adp of the snf | NOT APPLICABLE | 08/15/2022 |
| BOYCE, SURENA Individual | adp of the snf | NOT APPLICABLE | 08/27/2012 |
| BUCHMAN, AVI Individual | adp of the snf | NOT APPLICABLE | 01/01/2017 |
| BUCHMAN, CARY Individual | adp of the snf | NOT APPLICABLE | 11/01/2012 |
| CAMPBELL, RENAE Individual | adp of the snf | NOT APPLICABLE | 02/12/2025 |
| CASTOR, JUAN Individual | adp of the snf | NOT APPLICABLE | 12/05/2013 |
| DAVIS, JASMINE Individual | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| DE CASTRO, MILDRED Individual | adp of the snf | NOT APPLICABLE | 04/29/2024 |
| DELORENZO, KIMBERLY Individual | adp of the snf | NOT APPLICABLE | 03/27/2023 |
| DILMAGHANIAN, OMID Individual | adp of the snf | NOT APPLICABLE | 02/01/2014 |
| DMSI LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2003 |
| DURST, NICOLE Individual | adp of the snf | NOT APPLICABLE | 12/02/2019 |
| FENIGSTEIN FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 03/01/2003 |
| GAN-EL, DAN Individual | adp of the snf | NOT APPLICABLE | 07/16/2007 |
| GODING, RACHEL Individual | adp of the snf | NOT APPLICABLE | 03/18/2024 |
| HQMG OF ARIZONA PLAZA INC Organization | adp of the snf | NOT APPLICABLE | 06/27/2025 |
| KAUFMAN, LYNNE Individual | adp of the snf | NOT APPLICABLE | 03/01/2003 |
| LEWIS, CAOLINA Individual | adp of the snf | NOT APPLICABLE | 07/16/2018 |
| LEWIS, JACKLIN Individual | adp of the snf | NOT APPLICABLE | 10/01/2017 |
| LINGHU, STEVEN Individual | adp of the snf | NOT APPLICABLE | 07/06/2021 |
| LYONS, BEN Individual | adp of the snf | NOT APPLICABLE | 04/23/2020 |
| MARONAY, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 03/03/2011 |
| MCCORMACK, JENNA Individual | adp of the snf | NOT APPLICABLE | 06/13/2022 |
| MORICE, VANESSA Individual | adp of the snf | NOT APPLICABLE | 05/10/2007 |
| MOWRER-GOODALL, MICHELE Individual | adp of the snf | NOT APPLICABLE | 05/02/2023 |
| NELSON, CARL Individual | adp of the snf | NOT APPLICABLE | 03/01/2003 |
| RIVERA, JESSICA Individual | adp of the snf | NOT APPLICABLE | 03/04/2019 |
| SCHARTZ, TRACEY Individual | adp of the snf | NOT APPLICABLE | 12/16/2024 |
| STARRETT, DAVID Individual | adp of the snf | NOT APPLICABLE | 04/20/2007 |
| THE EXEMPTION TRUST CREATED UNDER THE RON & LYNNE KAUFMAN FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 03/01/2003 |
| VENRICK, WENDY Individual | adp of the snf | NOT APPLICABLE | 10/19/2021 |
| BENDHEIM, JOHN Individual | direct ownership interest | NOT APPLICABLE | 11/01/2012 |
| BERG, EMMETT Individual | direct ownership interest | NOT APPLICABLE | 11/01/2012 |
| BERLIN FAMILY INVESTMENT COMPANY, LLC Organization | direct ownership interest | NOT APPLICABLE | 11/01/2012 |
| BORSON, RICHARD Individual | direct ownership interest | NOT APPLICABLE | 11/01/2012 |
| CHERIE FENSTEN SURVIVOR'S TRUST Organization | direct ownership interest | NOT APPLICABLE | 11/01/2012 |
Showing 40 of 179 records.
Other nursing homes near Plaza Healthcare
Haven of Scottsdale
3293 North Drinkwater Boulevard, Scottsdale, AZ 85251 · 1.9 mi
For-profit · 56 beds · Part of Haven Health
★★★★★2Below averageOsborn Health and Rehabilitation
3333 North Civic Center Plaza, Scottsdale, AZ 85251 · 1.9 mi
For-profit · 130 beds · Part of The Ensign Group
- CMS high performer
★★★★★5Much above averageHeritage Court Post Acute of Scottsdale
3339 North Drinkwater Boulevard, Scottsdale, AZ 85251 · 1.9 mi
For-profit · 108 beds · Part of The Ensign Group
- Abuse citation
★★★★★3AverageRehab at Scottsdale Village Square
2620 North 68th Street, Scottsdale, AZ 85257 · 2 mi
For-profit · 141 beds
- Special Focus Facility
- Abuse citation
Not ratedMirabella at Asu
65 East University Avenue, Tempe, AZ 85281 · 3.7 mi
Non-profit · 21 beds · Part of Pacific Retirement Services
★★★★★3AverageSandridge Post Acute
255 West Brown Road, Mesa, AZ 85201 · 4 mi
For-profit · 191 beds · Part of Pacs Group
★★★★★3Average
Frequently asked questions
What is Plaza Healthcare's rating?
Plaza Healthcare has 5 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Plaza Healthcare receive?
Its most recent standard health inspection found 2 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Plaza Healthcare accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Plaza Healthcare?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is Plaza Healthcare and how do I contact it?
Plaza Healthcare is at 1475 North Granite Reef Road, Scottsdale, AZ 85257. Phone: (480) 990-1904.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.