Critical access hospital in Saint Croix Falls, WI
St Croix Regional Medical Center
235 E State Street, Saint Croix Falls, WI 54024 · (715) 483-0247
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
St Croix Regional Medical Center at a glance
St Croix Regional Medical Center is a non-profit critical access hospital in Saint Croix Falls, Wisconsin (Polk County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Wisconsin average of 3.8.
71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 144 minutes in the ER, worse than the Wisconsin median of 137 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Polk County
- CMS Certification Number
- 521337
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 1 | 6 | 0 |
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 74% | 76.1% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 71% | 74.5% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 302 | 464 | 611 |
Emergency room
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 144 min | 137 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 85% | 78.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.2% | 12% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 15.7% | 15.2% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 13.6% | 11.8% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 9.8% | 8.6% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 19.9% | 21.2% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 16.8% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.2% | 19.8% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 7% | 5.8% | 5.8% | Worse |
Safety & infections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.3% | 3.9% | 4.2% | Average |
| C. difficile intestinal infections (lower is better) | 2.82 | 0.64 | 0.36 | Average |
Other hospitals near St Croix Regional Medical Center
Ladd Memorial Hospital
2600 65th Avenue, Osceola, WI 54020 · 15.7 mi
Critical Access Hospitals · Non-profit
Not ratedAmery Hospital & Clinic
265 Griffin Street East, Amery, WI 54001 · 16.9 mi
Critical Access Hospitals · Non-profit
★★★★★2Below averageBurnett Medical Center
257 W St George Ave, Grantsburg, WI 54840 · 17.4 mi
Critical Access Hospitals · Non-profit
Not ratedFairview Lakes Health Services
5200 Fairview Boulevard, Wyoming, MN 55092 · 25.1 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageWestfields Hospital and Clinic
535 Hospital Rd, New Richmond, WI 54017 · 27.1 mi
Critical Access Hospitals · Non-profit
★★★★★4Above averageCumberland Memorial Hospital
1705 16th Ave, Cumberland, WI 54829 · 27.7 mi
Critical Access Hospitals · Non-profit
Not rated
All hospitals in Saint Croix Falls, WI · Compare side by side
Frequently asked questions
What is St Croix Regional Medical Center's rating?
St Croix Regional Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Wisconsin hospitals is 3.8 stars.
How long is the ER wait at St Croix Regional Medical Center?
Patients treated and sent home from the emergency department spent a median of 144 minutes there, from arrival to departure. The Wisconsin median is 137 minutes.
Does St Croix Regional Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is St Croix Regional Medical Center and how do I contact it?
St Croix Regional Medical Center is at 235 E State Street, Saint Croix Falls, WI 54024. Phone: (715) 483-0247.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.