Critical access hospital in New Richmond, WI
Westfields Hospital and Clinic
535 Hospital Rd, New Richmond, WI 54017 · (715) 246-2101
CMS overall hospital star rating
- Patient survey★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Westfields Hospital and Clinic at a glance
Westfields Hospital and Clinic is a non-profit critical access hospital in New Richmond, Wisconsin (St. Croix County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, close to the Wisconsin average of 3.8.
87% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 108 minutes in the ER, better than the Wisconsin median of 137 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- St. Croix County
- CMS Certification Number
- 521345
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 6 | 0 |
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 5 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 87% | 76.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 87% | 74.5% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 5 / 5 | 3.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 5 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 191 | 464 | 611 |
Emergency room
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 108 min | 137 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 1% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 62% | 70.8% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 60% | 78.7% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 13.2% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 16.6% | 15.2% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 12.5% | 11.8% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 8.7% | 8.6% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 19.6% | 21.2% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 16.7% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.2% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.00 | 0.64 | 0.36 | Average |
Other hospitals near Westfields Hospital and Clinic
- ★★★★★5Much above average
Ladd Memorial Hospital
2600 65th Avenue, Osceola, WI 54020 · 12.8 mi
Critical Access Hospitals · Non-profit
Not ratedWestern Wisconsin Health
730 10th Ave, Baldwin, WI 54002 · 13.2 mi
Critical Access Hospitals · Non-profit
Not ratedLakeview Memorial Hospital
927 West Churchill Street, Stillwater, MN 55082 · 15.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageAmery Hospital & Clinic
265 Griffin Street East, Amery, WI 54001 · 16.2 mi
Critical Access Hospitals · Non-profit
★★★★★2Below averageRiver Falls Area Hospital
1629 E Division St, River Falls, WI 54022 · 19.3 mi
Critical Access Hospitals · Non-profit
★★★★★5Much above average
Frequently asked questions
What is Westfields Hospital and Clinic's rating?
Westfields Hospital and Clinic has 4 out of 5 stars on the CMS overall hospital star rating. The average for Wisconsin hospitals is 3.8 stars.
How long is the ER wait at Westfields Hospital and Clinic?
Patients treated and sent home from the emergency department spent a median of 108 minutes there, from arrival to departure. The Wisconsin median is 137 minutes.
Does Westfields Hospital and Clinic have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Westfields Hospital and Clinic and how do I contact it?
Westfields Hospital and Clinic is at 535 Hospital Rd, New Richmond, WI 54017. Phone: (715) 246-2101.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.