Acute care hospital in Hendersonville, NC
Adventhealth Hendersonville
100 Hospital Drive, Hendersonville, NC 28792 · (828) 684-8501
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Adventhealth Hendersonville at a glance
Adventhealth Hendersonville is a non-profit acute care hospital in Hendersonville, North Carolina (Henderson County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the North Carolina average of 3.3.
85% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 164 minutes in the ER, better than the North Carolina median of 183 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Henderson County
- CMS Certification Number
- 340023
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 1 | 3 | 0 |
| Readmissions | 1 | 7 | 0 |
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 81% | 71.4% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 85% | 70% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.8 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 859 | 685 | 611 |
Emergency room
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 164 min | 183 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 1% | 2.3% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 72% | 63.5% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 75% | 85.9% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 9.8% | 11.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13.4% | 15.4% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 9.6% | 12.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 6.7% | 8.8% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 19.2% | 21.4% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 16.2% | 17.1% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 20.6% | 19.8% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5% | 5.7% | 5.8% | Better |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5.9% | 4% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.02 | 0.99 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 1.39 | 0.55 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.56 | 0.93 | 0.80 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.31 | 0.36 | Better |
Other hospitals near Adventhealth Hendersonville
Pardee Hospital Henderson County
800 N Justice St, Hendersonville, NC 28791 · 8.2 mi
Acute Care Hospitals · Government
★★★★★5Much above averageJulian F Keith Alcohol & Drug Abuse Tx
201 Tabernacle Road, Black Mountain, NC 28711 · 15.3 mi
Psychiatric · Government
Not ratedAsheville-Oteen VA Medical Center
1100 Tunnel Road, Asheville, NC 28805 · 16.4 mi
Acute Care - Veterans Administration · Government
★★★★★4Above averageMemorial Mission Hospital and Asheville Surgery Ce
509 Biltmore Ave, Asheville, NC 28801 · 17.5 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageRutherford Regional Medical Center
288 South Ridgecrest Ave, Rutherfordton, NC 28139 · 21.3 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageAdvent Health Polk
101 Hospital Drive, Columbus, NC 28722 · 21.6 mi
Critical Access Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Adventhealth Hendersonville's rating?
Adventhealth Hendersonville has 5 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.
How long is the ER wait at Adventhealth Hendersonville?
Patients treated and sent home from the emergency department spent a median of 164 minutes there, from arrival to departure. The North Carolina median is 183 minutes.
Does Adventhealth Hendersonville have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Adventhealth Hendersonville and how do I contact it?
Adventhealth Hendersonville is at 100 Hospital Drive, Hendersonville, NC 28792. Phone: (828) 684-8501.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.