Critical access hospital in Columbus, NC
Advent Health Polk
101 Hospital Drive, Columbus, NC 28722 · (828) 894-3311
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Advent Health Polk at a glance
Advent Health Polk is a non-profit critical access hospital in Columbus, North Carolina (Polk County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the North Carolina average of 3.3.
75% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 136 minutes in the ER, better than the North Carolina median of 183 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Polk County
- CMS Certification Number
- 341322
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | — | — | — |
| Readmissions | 1 | 6 | 0 |
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 76% | 71.4% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 75% | 70% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.8 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.3 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 141 | 685 | 611 |
Emergency room
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 136 min | 183 min | 157 min | Better |
Timely care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 73% | 63.5% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 70% | 85.9% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.2% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 15.5% | 15.4% | 15.3% | Average |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.6% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.9% | 19.8% | 19.9% | Better |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.00 | 0.31 | 0.36 | Average |
Other hospitals near Advent Health Polk
Rutherford Regional Medical Center
288 South Ridgecrest Ave, Rutherfordton, NC 28139 · 10.4 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageSpartanburg Medical Center
101 E Wood St, Spartanburg, SC 29303 · 15.5 mi
Acute Care Hospitals · Government
★★★★★2Below averagePelham Medical Center
250 Westmoreland Road, Greer, SC 29651 · 17.8 mi
Acute Care Hospitals · Government
★★★★★5Much above averageAdventhealth Hendersonville
100 Hospital Drive, Hendersonville, NC 28792 · 21.6 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageSpringbrook Behavioral Health System
One Havenwood Lane PO Box 1005, Travelers Rest, SC 29690 · 22.6 mi
Psychiatric · For-profit
Not ratedPrisma Health Greer Memorial Hospital
1413 John B White Sr Blvd Suite D, Spartanburg, SC 29306 · 23.2 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above average
Frequently asked questions
What is Advent Health Polk's rating?
Advent Health Polk has 4 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.
How long is the ER wait at Advent Health Polk?
Patients treated and sent home from the emergency department spent a median of 136 minutes there, from arrival to departure. The North Carolina median is 183 minutes.
Does Advent Health Polk have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Advent Health Polk and how do I contact it?
Advent Health Polk is at 101 Hospital Drive, Columbus, NC 28722. Phone: (828) 894-3311.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.