Acute care hospital in Shelby, NC
Atrium Health Cleveland
201 E Grover St, Shelby, NC 28150 · (704) 487-3000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Atrium Health Cleveland at a glance
Atrium Health Cleveland is a government acute care hospital in Shelby, North Carolina (Cleveland County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the North Carolina average of 3.3.
66% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 160 minutes in the ER, better than the North Carolina median of 183 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Hospital District Or Authority
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Cleveland County
- CMS Certification Number
- 340021
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 2 | 5 | 0 |
| Readmissions | 0 | 8 | 1 |
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 71.4% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 66% | 70% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.6 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 3.5 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.8 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.3 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,023 | 685 | 611 |
Emergency room
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 160 min | 183 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 2% | 2.3% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 45% | 63.5% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 84% | 85.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12% | 11.9% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.9% | 11.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 16% | 15.4% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 11.1% | 12.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.2% | 8.8% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.9% | 21.4% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 17% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.4% | 19.8% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 6.2% | 5.7% | 5.8% | Worse |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.7% | 4% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.03 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.27 | 0.66 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.16 | 0.55 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.93 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.80 | 0.74 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.24 | 0.31 | 0.36 | Better |
Other hospitals near Atrium Health Cleveland
Atrium Health Lincoln
433 McAlister Rd, Lincolnton, NC 28092 · 20.5 mi
Acute Care Hospitals · Government
★★★★★3AverageCaromont Regional Medical Center
2525 Court Dr, Gastonia, NC 28052 · 21 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageRutherford Regional Medical Center
288 South Ridgecrest Ave, Rutherfordton, NC 28139 · 23.6 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageCatawba Valley Medical Center
810 Fairgrove Church Rd, Hickory, NC 28602 · 25.3 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageCherokee Medical Center
1530 N Limestone St, Gaffney, SC 29340 · 25.6 mi
Acute Care Hospitals · Government
★★★★★2Below averageAdvent Health Polk
101 Hospital Drive, Columbus, NC 28722 · 28.9 mi
Critical Access Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Atrium Health Cleveland's rating?
Atrium Health Cleveland has 3 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.
How long is the ER wait at Atrium Health Cleveland?
Patients treated and sent home from the emergency department spent a median of 160 minutes there, from arrival to departure. The North Carolina median is 183 minutes.
Does Atrium Health Cleveland have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Atrium Health Cleveland and how do I contact it?
Atrium Health Cleveland is at 201 E Grover St, Shelby, NC 28150. Phone: (704) 487-3000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.