Acute care hospital in Hickory, NC
Catawba Valley Medical Center
810 Fairgrove Church Rd, Hickory, NC 28602 · (828) 326-3809
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Catawba Valley Medical Center at a glance
Catawba Valley Medical Center is a non-profit acute care hospital in Hickory, North Carolina (Catawba County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the North Carolina average of 3.3.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 228 minutes in the ER, worse than the North Carolina median of 183 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 5.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Catawba County
- CMS Certification Number
- 340143
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 5 |
| Safety of care | 1 | 7 | 0 |
| Readmissions | 2 | 8 | 0 |
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 74% | 71.4% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 70% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3.5 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.8 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.3 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 575 | 685 | 611 |
Emergency room
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 228 min | 183 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 5% | 2.3% | 1.7% | Worse |
| Emergency department volume | high |
Timely care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 59% | 63.5% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 95% | 85.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 14.9% | 11.9% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 17.3% | 11.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 23.4% | 15.4% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 11.1% | 12.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 9.5% | 8.8% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 13.4% | 14.2% | 14.4% | Better |
| Readmission rate after heart failure (lower is better) | 18.7% | 21.4% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.9% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.93 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.58 | 0.66 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 1.26 | 0.55 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.54 | 0.93 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.80 | 1.27 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 0.35 | 0.74 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.15 | 0.31 | 0.36 | Better |
Other hospitals near Catawba Valley Medical Center
Frye Regional Medical Center
420 N Center St, Hickory, NC 28601 · 7.5 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageAtrium Health Lincoln
433 McAlister Rd, Lincolnton, NC 28092 · 15 mi
Acute Care Hospitals · Government
★★★★★3AverageBlue Ridge Healthcare Hospitals, INC
2201 S Sterling St, Morganton, NC 28655 · 21.5 mi
Acute Care Hospitals · For-profit
★★★★★4Above average- Not rated
Caldwell Memorial Hospital
321 Mulberry St SW, Lenoir, NC 28645 · 23 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- ★★★★★3Average
Frequently asked questions
What is Catawba Valley Medical Center's rating?
Catawba Valley Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.
How long is the ER wait at Catawba Valley Medical Center?
Patients treated and sent home from the emergency department spent a median of 228 minutes there, from arrival to departure. The North Carolina median is 183 minutes.
Does Catawba Valley Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Catawba Valley Medical Center and how do I contact it?
Catawba Valley Medical Center is at 810 Fairgrove Church Rd, Hickory, NC 28602. Phone: (828) 326-3809.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.