Acute care hospital in Springville, NY
Bertrand Chaffee Hospital
224 East Main Street, Springville, NY 14141 · (716) 592-2871
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Bertrand Chaffee Hospital at a glance
Bertrand Chaffee Hospital is a non-profit acute care hospital in Springville, New York (Erie County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
70% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 145 minutes in the ER, better than the New York median of 200 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Erie County
- CMS Certification Number
- 330111
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 2 | 1 |
Patient survey
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 63% | 65.8% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 70% | 66.2% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 2 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 2.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 181 | 860 | 611 |
Emergency room
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 145 min | 200 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 2.3% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 67% | 58.6% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 75% | 69.3% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for pneumonia patients (lower is better) | 18.5% | 14.6% | 15.3% | Worse |
Readmissions (30-day)
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.3% | 14.5% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.7% | 21.9% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 20.1% | 17.8% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.9% | 20.3% | 19.9% | Worse |
Safety & infections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.99 | 1.10 | 1.00 | Average |
Other hospitals near Bertrand Chaffee Hospital
Western Ny Childrens Psychiatric Center
1010 East & West Road, West Seneca, NY 14224 · 21.7 mi
Psychiatric · Government
Not ratedMercy Hospital of Buffalo
565 Abbott Road, Buffalo, NY 14220 · 22.9 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average- ★★★★★3Average
- Not rated
- Not rated
Upstate New York VA Healthcare System (Western Ny VA Healthcare System)
3495 Bailey Avenue, Buffalo, NY 14215 · 28.7 mi
Acute Care - Veterans Administration · Government
★★★★★5Much above average
Frequently asked questions
What is Bertrand Chaffee Hospital's rating?
CMS has not published a star rating for Bertrand Chaffee Hospital. This usually means there is not enough recent data.
How long is the ER wait at Bertrand Chaffee Hospital?
Patients treated and sent home from the emergency department spent a median of 145 minutes there, from arrival to departure. The New York median is 200 minutes.
Does Bertrand Chaffee Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Bertrand Chaffee Hospital and how do I contact it?
Bertrand Chaffee Hospital is at 224 East Main Street, Springville, NY 14141. Phone: (716) 592-2871.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.