Acute care hospital (Veterans Affairs) in Buffalo, NY
Upstate New York VA Healthcare System (Western Ny VA Healthcare System)
3495 Bailey Avenue, Buffalo, NY 14215 · (716) 862-3611
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Upstate New York VA Healthcare System (Western Ny VA Healthcare System) at a glance
Upstate New York VA Healthcare System (Western Ny VA Healthcare System) is a government acute care hospital (Veterans Affairs) in Buffalo, New York (Erie County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the New York average of 2.8.
69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- Erie County
- CMS Certification Number
- 33012F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 2 | 3 | 0 |
| Safety of care | 0 | 4 | 0 |
| Readmissions | 0 | 5 | 1 |
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 71% | 65.8% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 69% | 66.2% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 2 / 5 | 3 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 2.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 505 | 860 | 611 |
Death rates (30-day)
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 10.3% | 11.3% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 7.4% | 10.4% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 10% | 14.6% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 7% | 8.3% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.3% | 14.5% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.3% | 21.9% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.2% | 17.8% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.8% | 20.3% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 5.7% | 5.6% | 5.8% | Average |
Safety & infections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.2% | 4% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.06 | 1.10 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.78 | 0.55 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.63 | 0.43 | 0.48 | Average |
Other hospitals near Upstate New York VA Healthcare System (Western Ny VA Healthcare System)
Erie County Medical Center
462 Grider Street, Buffalo, NY 14215 · under 1 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageSisters of Charity Hospital
2157 Main Street, Buffalo, NY 14214 · 1.6 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- Not rated
Kenmore Mercy Hospital
2950 Elmwood Avenue, Kenmore, NY 14217 · 4.2 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- Not rated
- ★★★★★3Average
Frequently asked questions
What is Upstate New York VA Healthcare System (Western Ny VA Healthcare System)'s rating?
Upstate New York VA Healthcare System (Western Ny VA Healthcare System) has 5 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.
Does Upstate New York VA Healthcare System (Western Ny VA Healthcare System) have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Upstate New York VA Healthcare System (Western Ny VA Healthcare System) and how do I contact it?
Upstate New York VA Healthcare System (Western Ny VA Healthcare System) is at 3495 Bailey Avenue, Buffalo, NY 14215. Phone: (716) 862-3611.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.