Critical access hospital in Berlin, NH
Androscoggin Valley Hospital
59 Page Hill Road, Berlin, NH 03570 · (603) 752-2200
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Androscoggin Valley Hospital at a glance
Androscoggin Valley Hospital is a non-profit critical access hospital in Berlin, New Hampshire (Coos County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the New Hampshire average of 3.2.
68% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 112 minutes in the ER, better than the New Hampshire median of 168 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Coos County
- CMS Certification Number
- 301310
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 0 | 3 | 1 |
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 73.4% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 68% | 72.5% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.2 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 5 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 166 | 400 | 611 |
Emergency room
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 112 min | 168 min | 157 min | Better |
Timely care
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 76% | 86.2% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 14.6% | 11.4% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 20.5% | 15.7% | 15.3% | Worse |
| Death rate for COPD patients (lower is better) | 10.1% | 9% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.8% | 21.9% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.5% | 17.9% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 19.9% | 20.1% | 19.9% | Average |
Safety & infections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.40 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.59 | 0.47 | 0.36 | Average |
Other hospitals near Androscoggin Valley Hospital
Weeks Medical Center
173 Middle Street, Lancaster, NH 03584 · 17.3 mi
Critical Access Hospitals · Non-profit
Not ratedUpper Connecticut Valley Hospital
181 Corliss Lane, Colebrook, NH 03576 · 28 mi
Critical Access Hospitals · Non-profit
Not ratedRumford Hospital
420 Franklin Street, Rumford, ME 04276 · 28.4 mi
Critical Access Hospitals · For-profit
Not ratedLittleton Regional Healthcare
600 St Johnsbury Road, Littleton, NH 03561 · 31.7 mi
Critical Access Hospitals · Non-profit
★★★★★1Much below averageMemorial Hospital, the
3073 White Mountain Highway, North Conway, NH 03860 · 32.6 mi
Critical Access Hospitals · Non-profit
★★★★★4Above averageMainehealth Stephens Hospital
181 Main Street, Norway, ME 04268 · 35.1 mi
Critical Access Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Androscoggin Valley Hospital's rating?
Androscoggin Valley Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for New Hampshire hospitals is 3.2 stars.
How long is the ER wait at Androscoggin Valley Hospital?
Patients treated and sent home from the emergency department spent a median of 112 minutes there, from arrival to departure. The New Hampshire median is 168 minutes.
Does Androscoggin Valley Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Androscoggin Valley Hospital and how do I contact it?
Androscoggin Valley Hospital is at 59 Page Hill Road, Berlin, NH 03570. Phone: (603) 752-2200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.