Acute care hospital in Milford, DE
Bayhealth Hospital, Sussex Campus
100 Wellness Way, Milford, DE 19963 · (302) 422-3311
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Bayhealth Hospital, Sussex Campus at a glance
Bayhealth Hospital, Sussex Campus is a non-profit acute care hospital in Milford, Delaware (Sussex County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Delaware average of 3.1.
73% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 252 minutes in the ER, worse than the Delaware median of 221 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Sussex County
- CMS Certification Number
- 080009
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 6 | 0 |
| Readmissions | 0 | 8 | 1 |
Ratings
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.6 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 75% | 64.7% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 73% | 64% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.4 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.1 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 2.6 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.6 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 1,315 | 2,059 | 611 |
Emergency room
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 252 min | 221 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 3% | 4.2% | 1.7% | Worse |
| Emergency department volume | high |
Timely care
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 43% | 57.2% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 85% | 76.8% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.9% | 12.6% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 12.5% | 10.7% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 15.3% | 14.3% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 10.6% | 10.9% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.5% | 8.4% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14% | 14.7% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.8% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.3% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 21.4% | 20.1% | 19.9% | Worse |
Safety & infections
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.26 | 1.28 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.44 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.81 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.93 | 0.65 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.43 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.23 | 0.36 | 0.36 | Better |
Other hospitals near Bayhealth Hospital, Sussex Campus
- Not rated
Bayhealth Medical Center, Kent Campus
640 S State Street, Dover, DE 19901 · 17.5 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average- ★★★★★3Average
- Not rated
Tidalhealth Nanticoke, INC.
801 Middleford Rd, Seaford, DE 19973 · 25.5 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageCape Regional Medical Center INC
Two Stone Harbor Blvd, Cape May Court House, NJ 08210 · 31.4 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Bayhealth Hospital, Sussex Campus's rating?
Bayhealth Hospital, Sussex Campus has 3 out of 5 stars on the CMS overall hospital star rating. The average for Delaware hospitals is 3.1 stars.
How long is the ER wait at Bayhealth Hospital, Sussex Campus?
Patients treated and sent home from the emergency department spent a median of 252 minutes there, from arrival to departure. The Delaware median is 221 minutes.
Does Bayhealth Hospital, Sussex Campus have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Bayhealth Hospital, Sussex Campus and how do I contact it?
Bayhealth Hospital, Sussex Campus is at 100 Wellness Way, Milford, DE 19963. Phone: (302) 422-3311.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.