Acute care hospital in Dover, DE

Bayhealth Medical Center, Kent Campus

640 S State Street, Dover, DE 19901 · (302) 744-7001

★★★★★2

Below average
CMS overall hospital star rating

Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Bayhealth Medical Center, Kent Campus at a glance

Bayhealth Medical Center, Kent Campus is a non-profit acute care hospital in Dover, Delaware (Kent County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Delaware average of 3.1.

57% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 268 minutes in the ER, worse than the Delaware median of 221 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 3.

Facility details

Type: Acute care hospital
Ownership: Voluntary Non-Profit - Private
Emergency services: Yes
Birthing-friendly designation: Yes
County: Kent County
CMS Certification Number: 080004

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure group	Better	No different	Worse
Mortality (death rates)	0	8	0
Safety of care	2	5	0
Readmissions	0	8	3

Ratings

Measure	This facility	Delaware avg.	U.S. avg.	vs. U.S.
Overall hospital star rating ⓘ (higher is better)	2 / 5	3.1 / 5	3.2 / 5	Worse

Patient survey

Patients who rated the hospital 9 or 10 out of 10: this facility vs. Delaware and U.S. averages

Measure	This facility	Delaware avg.	U.S. avg.	vs. U.S.
Patient survey summary rating ⓘ (higher is better)	2 / 5	2.6 / 5	3.3 / 5	Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)	60%	64.7%	71.7%	Worse
Patients who would definitely recommend the hospital (higher is better)	57%	64%	71.2%	Worse
Nurse communication (higher is better)	3 / 5	2.9 / 5	3.4 / 5	Average
Doctor communication (higher is better)	2 / 5	2.4 / 5	3.1 / 5	Worse
Communication about medicines (higher is better)	2 / 5	2.1 / 5	2.7 / 5	Worse
Discharge information (higher is better)	3 / 5	3.1 / 5	3.3 / 5	Average
Cleanliness (higher is better)	2 / 5	2.6 / 5	3.4 / 5	Worse
Quietness at night (higher is better)	2 / 5	2.6 / 5	3.3 / 5	Worse
Completed patient surveys	915	2,059	611

Emergency room

Median time in the ER before leaving: this facility vs. Delaware and U.S. averages

Measure	This facility	Delaware avg.	U.S. avg.	vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)	268 min	221 min	157 min	Worse
Patients who left the ER before being seen (lower is better)	3%	4.2%	1.7%	Worse
Emergency department volume	very high

Timely care

Appropriate care for severe sepsis and septic shock: this facility vs. Delaware and U.S. averages

Measure	This facility	Delaware avg.	U.S. avg.	vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)	35%	57.2%	63.8%	Worse
Healthcare workers given a flu vaccine (higher is better)	76%	76.8%	74.5%	Average

Death rates (30-day)

Death rate for heart attack patients: this facility vs. Delaware and U.S. averages

Measure	This facility	Delaware avg.	U.S. avg.	vs. U.S.
Death rate for heart attack patients (lower is better)	13.4%	12.6%	11.8%	Worse
Death rate for heart failure patients (lower is better)	11.9%	10.7%	11.1%	Worse
Death rate for pneumonia patients (lower is better)	16%	14.3%	15.3%	Average
Death rate for stroke patients (lower is better)	13%	10.9%	12.1%	Worse
Death rate for COPD patients (lower is better)	6.5%	8.4%	8.6%	Better
Death rate for heart bypass surgery patients (lower is better)	2.2%	2.4%	2.4%	Better

Readmissions (30-day)

Readmission rate after heart attack: this facility vs. Delaware and U.S. averages

Measure	This facility	Delaware avg.	U.S. avg.	vs. U.S.
Readmission rate after heart attack (lower is better)	16.1%	14.7%	14.4%	Worse
Readmission rate after heart failure (lower is better)	21.4%	21.2%	21.4%	Average
Readmission rate after pneumonia (lower is better)	19%	17.4%	17.3%	Worse
Readmission rate after COPD (lower is better)	19.4%	20.1%	19.9%	Average
Readmission rate after heart bypass surgery (lower is better)	12.3%	10.6%	11.1%	Worse

Safety & infections

Serious complications (patient safety composite): this facility vs. Delaware and U.S. averages

Measure	This facility	Delaware avg.	U.S. avg.	vs. U.S.
Serious complications (patient safety composite) (lower is better)	1.16	1.28	1.00	Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)	0.32	0.44	0.58	Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)	0.69	0.81	0.48	Average
Surgical site infections after colon surgery (lower is better)	0.40	0.65	0.80	Average
MRSA bloodstream infections (lower is better)	0.00	0.43	0.68	Better
C. difficile intestinal infections (lower is better)	0.25	0.36	0.36	Better

Other hospitals near Bayhealth Medical Center, Kent Campus

Dover Behavioral Health System
725 Horsepond Road, Dover, DE 19901 · under 1 mi
Psychiatric · For-profit
Not rated
Bayhealth Hospital, Sussex Campus
100 Wellness Way, Milford, DE 19963 · 17.5 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Inspira Medical Center Mullica Hill
501 West Front Street, Elmer, NJ 08318 · 30.4 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
University of Md Shore Medical Ctr at Chestertown
100 Brown Street, Chestertown, MD 21620 · 32.7 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above average
Meadowwood Behavioral Health System
575 South Dupont Highway, New Castle, DE 19720 · 32.9 mi
Psychiatric · For-profit
Not rated
Delaware Psychiatric Center
1901 N Dupont Highway, New Castle, DE 19720 · 32.9 mi
Psychiatric · Government
Not rated

All hospitals in Dover, DE · Compare side by side

Frequently asked questions

What is Bayhealth Medical Center, Kent Campus's rating?

Bayhealth Medical Center, Kent Campus has 2 out of 5 stars on the CMS overall hospital star rating. The average for Delaware hospitals is 3.1 stars.

How long is the ER wait at Bayhealth Medical Center, Kent Campus?

Patients treated and sent home from the emergency department spent a median of 268 minutes there, from arrival to departure. The Delaware median is 221 minutes.

Does Bayhealth Medical Center, Kent Campus have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Bayhealth Medical Center, Kent Campus and how do I contact it?

Bayhealth Medical Center, Kent Campus is at 640 S State Street, Dover, DE 19901. Phone: (302) 744-7001.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.