Acute care hospital in Mountain View, CA
El Camino Health
2500 Grant Road, Mountain View, CA 94040 · (650) 940-7000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
El Camino Health at a glance
El Camino Health is a government acute care hospital in Mountain View, California (Santa Clara County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the California average of 3.1.
80% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 163 minutes in the ER, better than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 7 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Hospital District Or Authority
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Santa Clara County
- CMS Certification Number
- 050308
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 3 | 5 | 0 |
| Safety of care | 3 | 5 | 0 |
| Readmissions | 1 | 9 | 1 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 76% | 67.6% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 80% | 68.6% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.4 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 2 / 5 | 2.2 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 1,535 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 163 min | 182 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 0% | 2.2% | 1.7% | Better |
| Emergency department volume | very high |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 79% | 68.8% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 78% | 70% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.8% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 8.9% | 10.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13% | 14.5% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 9.6% | 11.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7.1% | 8.2% | 8.6% | Better |
| Death rate for heart bypass surgery patients (lower is better) | 2.6% | 2.4% | 2.4% | Worse |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.5% | 14.4% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 19.5% | 21.4% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 18.7% | 17.7% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.7% | 19.9% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 6.1% | 5.6% | 5.8% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 10.3% | 11.2% | 11.1% | Better |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.5% | 4.1% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.02 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.29 | 0.57 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.99 | 0.54 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 1.38 | 0.81 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.71 | 0.79 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.78 | 0.68 | Better |
| C. difficile intestinal infections (lower is better) | 0.39 | 0.38 | 0.36 | Better |
Other hospitals near El Camino Health
Palo Alto VA Medical Center
3801 Miranda Avenue, Palo Alto, CA 94304 · 4.6 mi
Acute Care - Veterans Administration · Government
★★★★★5Much above averageLucile Salter Packard Children's Hsp at Stanford
725 Welch Road, Palo Alto, CA 94304 · 4.6 mi
Childrens · Non-profit
Not rated- ★★★★★5Much above average
Kaiser Permanente Psychiatric Health Facility-Sant
3840 Homestead Road, Santa Clara, CA 95051 · 6 mi
Psychiatric · For-profit
Not ratedKaiser Foundation Hospital-Santa Clara
700 Lawrence Expressway, Santa Clara, CA 95051 · 6 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageSanta Clara Valley Medical Center
751 South Bascom Avenue, San Jose, CA 95128 · 9.3 mi
Acute Care Hospitals · Government
★★★★★2Below average
Frequently asked questions
What is El Camino Health's rating?
El Camino Health has 4 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at El Camino Health?
Patients treated and sent home from the emergency department spent a median of 163 minutes there, from arrival to departure. The California median is 182 minutes.
Does El Camino Health have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is El Camino Health and how do I contact it?
El Camino Health is at 2500 Grant Road, Mountain View, CA 94040. Phone: (650) 940-7000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.