Acute care hospital in San Jose, CA
Santa Clara Valley Medical Center
751 South Bascom Avenue, San Jose, CA 95128 · (408) 885-5000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Santa Clara Valley Medical Center at a glance
Santa Clara Valley Medical Center is a government acute care hospital in San Jose, California (Santa Clara County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the California average of 3.1.
70% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 149 minutes in the ER, better than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Local
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Santa Clara County
- CMS Certification Number
- 050038
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 2 | 6 | 0 |
| Safety of care | 2 | 5 | 1 |
| Readmissions | 0 | 10 | 1 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 67% | 67.6% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 70% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.4 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 2 / 5 | 2.2 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 4,032 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 149 min | 182 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 2.2% | 1.7% | Better |
| Emergency department volume | very high |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 70% | 68.8% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 37% | 70% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 10.2% | 11.6% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 8.3% | 10.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 14.9% | 14.5% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 10.1% | 11.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 6% | 8.2% | 8.6% | Better |
| Death rate for heart bypass surgery patients (lower is better) | 2.8% | 2.4% | 2.4% | Worse |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.6% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.1% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.3% | 17.7% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 20.3% | 19.9% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.4% | 5.6% | 5.8% | Better |
| Readmission rate after heart bypass surgery (lower is better) | 11.4% | 11.2% | 11.1% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5.4% | 4.1% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.07 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.56 | 0.57 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.73 | 0.54 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 2.57 | 0.81 | 0.80 | Worse |
| Surgical site infections after abdominal hysterectomy (lower is better) | 2.57 | 0.79 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 0.37 | 0.78 | 0.68 | Better |
| C. difficile intestinal infections (lower is better) | 0.26 | 0.38 | 0.36 | Better |
Other hospitals near Santa Clara Valley Medical Center
Kaiser Permanente Psychiatric Health Facility-Sant
3840 Homestead Road, Santa Clara, CA 95051 · 3.5 mi
Psychiatric · For-profit
Not ratedKaiser Foundation Hospital-Santa Clara
700 Lawrence Expressway, Santa Clara, CA 95051 · 3.5 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageGood Samaritan Hospital
2425 Samaritan Drive, San Jose, CA 95124 · 4.1 mi
Acute Care Hospitals · For-profit
★★★★★2Below average- ★★★★★4Above average
Hazel Hawkins Memorial Hospital
911 Sunset Drive, Hollister, CA 95032 · 9.7 mi
Critical Access Hospitals · Government
Not ratedKaiser Foundation Hospital-San Jose
250 Hospital Parkway, San Jose, CA 95119 · 10.2 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Santa Clara Valley Medical Center's rating?
Santa Clara Valley Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Santa Clara Valley Medical Center?
Patients treated and sent home from the emergency department spent a median of 149 minutes there, from arrival to departure. The California median is 182 minutes.
Does Santa Clara Valley Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Santa Clara Valley Medical Center and how do I contact it?
Santa Clara Valley Medical Center is at 751 South Bascom Avenue, San Jose, CA 95128. Phone: (408) 885-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.