nursing home in Harlingen, TX
Windsor Atrium
1814 Atrium Place Dr, Harlingen, TX 78550 · (956) 230-2300
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★1
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Windsor Atrium at a glance
Windsor Atrium is a 120-bed for-profit nursing home in Harlingen, Texas (Cameron County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Texas average of 2.7.
Residents receive about 3.6 hours of nursing care per day (0.3 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (August 29, 2025) found 17 health citations. The Texas average is 9.4.
Federal regulators fined it 2 times in the past three years, totaling $23,154.
Nursing staff turnover is 40.2% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Wellsential Health
- Medicare-certified since
- February 1, 2007
- Resident/family council
- Resident
- County
- Cameron County
- CMS Certification Number
- 676125
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.55 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.25 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.13 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.13 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 40.2% | 55.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 55.6% | 54.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 17 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 130.3 | 102 | 80.6 | Worse |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $23,154 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 94 | 76 | 86 | |
| Occupancy | 78.6% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.3% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.6% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 3% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.9% | 15.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.5% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.9% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.4% | 0% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.2% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 19.6% | 13.4% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 1.5% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 98.9% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 37 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 8, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 9, 2026 |
| May 8, 2026 Complaint | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected May 9, 2026 |
| December 9, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected December 10, 2025 |
| December 9, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 10, 2025 |
| December 9, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 10, 2025 |
| August 29, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected August 30, 2025 |
| August 29, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 30, 2025 |
| August 29, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 30, 2025 |
| June 26, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 21, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected June 22, 2025 |
| August 21, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 18, 2024 |
| July 25, 2024 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 26, 2024 |
| June 27, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 13, 2024 |
| June 27, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 13, 2024 |
| June 27, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected March 15, 2024 |
| June 27, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected March 15, 2024 |
| June 27, 2024 Complaint | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected June 28, 2024 |
| June 27, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 28, 2024 |
| June 27, 2024 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | D Potential harm, isolated | Corrected June 28, 2024 |
| June 27, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 9, 2024 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected May 23, 2024 |
| May 9, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 23, 2024 |
| April 6, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected April 5, 2023 |
| April 6, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 21, 2023 |
| April 6, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 21, 2023 |
| April 6, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 21, 2023 |
| April 6, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 21, 2023 |
| April 6, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 21, 2023 |
| April 6, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected April 21, 2023 |
| April 6, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 21, 2023 |
| April 6, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 21, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $23,154 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 29, 2025 | Fine | $8,457 |
| June 27, 2024 | Fine | $14,697 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| STARR COUNTY HOSPITAL DISTRICT Organization | 5% or greater direct ownership interest | 100% | 04/01/2017 |
| 1814 ATRIUM PLACE DRIVE LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2017 |
| CAMPOS, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 12/30/2024 |
| CASTILLO, CRISOFORO Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| DEKOWSKI, DONOVAN Individual | adp of the snf | NOT APPLICABLE | 04/01/2017 |
| LUCIO, DELMA Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| REGENCY IHS CLINICAL CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2017 |
| REGENCY IHS MASTER TENANT LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2017 |
| REGENCY IHS OF WINDSOR ATRIUM LLC Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| REGENCY IHS REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2017 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| REYNOSO, LUIS Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| STARR COUNTY HOSPITAL DISTRICT Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| MUNOZ, THALIA Individual | corporate officer | NOT APPLICABLE | 01/01/1982 |
| REGENCY IHS OF WINDSOR ATRIUM LLC Organization | direct ownership interest | NOT APPLICABLE | 04/01/2017 |
| DWD TX HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2017 |
| JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2017 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2017 |
| REGENCY TEXAS HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2017 |
| REG HG OPCO 1, LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2017 |
| REG HG OPCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2017 |
| REG OPERATOR HOLDCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2017 |
| BAIRD, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 04/13/2021 |
| CLAPP, BARBARA Individual | managing control - governing body | NOT APPLICABLE | 06/01/2021 |
| CORTESE, DAREN Individual | managing control - governing body | NOT APPLICABLE | 08/10/2021 |
| GIBSON, PATRICIA Individual | managing control - governing body | NOT APPLICABLE | 08/01/2021 |
| GUERRA, ADRIAN Individual | managing control - governing body | NOT APPLICABLE | 05/01/2016 |
| MANDELBAUM, ELLIOT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| MUNOZ, THALIA Individual | managing control - governing body | NOT APPLICABLE | 01/01/1982 |
| PENA, ELISA Individual | managing control - governing body | NOT APPLICABLE | 05/01/2022 |
| SALINAS, ARCADIO Individual | managing control - governing body | NOT APPLICABLE | 09/17/2024 |
| CAMPOS, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 12/30/2024 |
| DEKOWSKI, DONOVAN Individual | operational/managerial control | NOT APPLICABLE | 04/01/2017 |
| REGENCY IHS OF WINDSOR ATRIUM LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2017 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2017 |
| STARR COUNTY HOSPITAL DISTRICT Organization | operational/managerial control | NOT APPLICABLE | 04/01/2017 |
Other nursing homes near Windsor Atrium
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St, Harlingen, TX 78550 · 1.7 mi
For-profit · 120 beds · Part of The Ensign Group
★★★★★4Above averageGolden Palms Rehabilitation and Retirement
2101 Treasure Hills Boulevard, Harlingen, TX 78550 · 1.9 mi
For-profit · 60 beds · Part of The Ensign Group
★★★★★4Above averageHarlingen Nursing and Rehabilitation Center
3810 Hale Ave, Harlingen, TX 78550 · 1.9 mi
Government · 120 beds · Part of Wellsential Health
★★★★★3AverageWindsor Nursing and Rehabilitation Center of Harli
820 Camelot Dr, Harlingen, TX 78550 · 2.3 mi
Non-profit · 154 beds · Part of Wellsential Health
★★★★★5Much above averageSun Valley Rehabilitation and Healthcare Center
2902 S. 77 Sunshine Strip, Harlingen, TX 78550 · 2.4 mi
Government · 124 beds · Part of Momentum Skilled Services
★★★★★5Much above averageVeranda Rehabilitation and Healthcare
4301 South Expressway 83, Harlingen, TX 78550 · 10.8 mi
For-profit · 100 beds · Part of The Ensign Group
★★★★★5Much above average
Frequently asked questions
What is Windsor Atrium's rating?
Windsor Atrium has 2 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Windsor Atrium receive?
Its most recent standard health inspection found 17 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Windsor Atrium accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Windsor Atrium?
It is for profit - limited liability company and part of Wellsential Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Windsor Atrium and how do I contact it?
Windsor Atrium is at 1814 Atrium Place Dr, Harlingen, TX 78550. Phone: (956) 230-2300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.