nursing home in Harlingen, TX
Golden Palms Rehabilitation and Retirement
2101 Treasure Hills Boulevard, Harlingen, TX 78550 · (956) 430-3100
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Golden Palms Rehabilitation and Retirement at a glance
Golden Palms Rehabilitation and Retirement is a 60-bed for-profit nursing home in Harlingen, Texas (Cameron County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Texas average of 2.7.
Residents receive about 3.4 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (April 15, 2026) found 7 health citations. The Texas average is 9.4.
Federal regulators fined it 3 times in the past three years, totaling $15,997.
Nursing staff turnover is 47.8% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- November 10, 1986
- Resident/family council
- Resident
- County
- Cameron County
- CMS Certification Number
- 455672
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 1.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.44 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.43 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 1.63 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.90 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 47.8% | 55.3% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 28.6% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 50 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $15,997 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 3 | 2 | 1 | Worse |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 113 | 107 | |
| Average residents per day | 47 | 76 | 86 | |
| Occupancy | 78.8% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.7% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.4% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.4% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.9% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.5% | 15.8% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.1% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 12% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.9% | 0% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.5% | 18% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.6% | 13.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 67.7% | 98% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.6% | 96.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 83.7% | 88% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 81.1% | 88.9% | 82% | Average |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 13, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 14, 2026 |
| May 13, 2026 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected May 14, 2026 |
| April 15, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected April 16, 2026 |
| April 15, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected April 16, 2026 |
| April 11, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 12, 2026 |
| February 20, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 21, 2026 |
| December 10, 2025 Complaint | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected December 11, 2025 |
| May 15, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 16, 2025 |
| May 8, 2025 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected May 9, 2025 |
| May 8, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 9, 2025 |
| May 8, 2025 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 9, 2025 |
| April 15, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 16, 2025 |
| January 25, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected February 11, 2025 |
| January 25, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected February 11, 2025 |
| January 25, 2025 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected February 11, 2025 |
| January 25, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected February 11, 2025 |
| January 25, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected October 3, 2024 |
| January 25, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 27, 2025 |
| January 25, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 27, 2025 |
| January 25, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected January 27, 2025 |
| November 21, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 22, 2024 |
| June 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 26, 2024 |
| June 25, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 26, 2024 |
| February 23, 2024 Complaint | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Resident Rights Deficiencies · Tag F0626 | D Potential harm, isolated | Corrected February 24, 2024 |
| November 9, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected November 10, 2023 |
| November 9, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 19, 2023 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected November 30, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $15,997 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 25, 2025 | Fine | $9,113 |
| June 25, 2024 | Fine | $2,867 |
| February 23, 2024 | Fine | $4,017 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 06/01/2019 |
| GUZMAN, NEFI Individual | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| STANDARD BEARER HEALTHCARE OP, LP Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| THE ENSIGN GROUP INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| TREASURE HILLS HEALTH HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| ASHTON, ANDREW Individual | corporate officer | NOT APPLICABLE | 04/16/2019 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 04/16/2019 |
| BURTON, SPENCER Individual | corporate officer | NOT APPLICABLE | 05/30/2015 |
| CHRISTENSEN, CHRISTOPHER Individual | corporate officer | NOT APPLICABLE | 11/01/2014 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 06/01/2019 |
| PORT, BARRY Individual | corporate officer | NOT APPLICABLE | 06/01/2019 |
| SNAPPER, SUZANNE Individual | corporate officer | NOT APPLICABLE | 08/01/2009 |
| WITTEKIND, BEVERLY Individual | corporate officer | NOT APPLICABLE | 09/29/2008 |
| BURNAM, SOON Individual | managing control - governing body | NOT APPLICABLE | 04/16/2019 |
| GUZMAN, NEFI Individual | managing control - governing body | NOT APPLICABLE | 06/01/2019 |
| GUZMAN, NEFI Individual | operational/managerial control | NOT APPLICABLE | 06/01/2019 |
Other nursing homes near Golden Palms Rehabilitation and Retirement
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St, Harlingen, TX 78550 · under 1 mi
For-profit · 120 beds · Part of The Ensign Group
★★★★★4Above averageSun Valley Rehabilitation and Healthcare Center
2902 S. 77 Sunshine Strip, Harlingen, TX 78550 · under 1 mi
Government · 124 beds · Part of Momentum Skilled Services
★★★★★5Much above averageWindsor Nursing and Rehabilitation Center of Harli
820 Camelot Dr, Harlingen, TX 78550 · under 1 mi
Non-profit · 154 beds · Part of Wellsential Health
★★★★★5Much above averageHarlingen Nursing and Rehabilitation Center
3810 Hale Ave, Harlingen, TX 78550 · 1 mi
Government · 120 beds · Part of Wellsential Health
★★★★★3AverageWindsor Atrium
1814 Atrium Place Dr, Harlingen, TX 78550 · 1.9 mi
For-profit · 120 beds · Part of Wellsential Health
★★★★★2Below averageVeranda Rehabilitation and Healthcare
4301 South Expressway 83, Harlingen, TX 78550 · 11.8 mi
For-profit · 100 beds · Part of The Ensign Group
★★★★★5Much above average
Frequently asked questions
What is Golden Palms Rehabilitation and Retirement's rating?
Golden Palms Rehabilitation and Retirement has 4 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Golden Palms Rehabilitation and Retirement receive?
Its most recent standard health inspection found 7 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Golden Palms Rehabilitation and Retirement accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Golden Palms Rehabilitation and Retirement?
It is for profit - limited liability company and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Golden Palms Rehabilitation and Retirement and how do I contact it?
Golden Palms Rehabilitation and Retirement is at 2101 Treasure Hills Boulevard, Harlingen, TX 78550. Phone: (956) 430-3100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.