nursing home in Richardson, TX
The Plaza at Richardson
1301 Richardson Dr, Richardson, TX 75080 · (972) 759-2180
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Plaza at Richardson at a glance
The Plaza at Richardson is a 124-bed for-profit nursing home in Richardson, Texas (Dallas County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Texas average of 2.7.
Residents receive about 3 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (June 26, 2025) found 11 health citations. The Texas average is 9.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 95.3% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 124
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 23, 2006
- Resident/family council
- Resident
- County
- Dallas County
- CMS Certification Number
- 676098
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.02 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.40 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.84 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.91 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 95.3% | 55.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 100% | 54.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 70 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 124 | 113 | 107 | |
| Average residents per day | 91 | 76 | 86 | |
| Occupancy | 73.1% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.7% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.6% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 9.7% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.4% | 0.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.7% | 15.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.4% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.3% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.7% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 4.2% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 12.4% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.3% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 93.3% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 38 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 21, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 10, 2026 |
| January 7, 2026 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 8, 2026 |
| January 7, 2026 Complaint | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected January 8, 2026 |
| January 7, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 8, 2026 |
| June 26, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 27, 2025 |
| June 26, 2025 Fire safety | Meet Health Care Facilities Code mechanical requirements. Miscellaneous Deficiencies · Tag K0900 | F Potential harm, widespread | Corrected June 27, 2025 |
| June 26, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected June 27, 2025 |
| June 26, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | C No harm, widespread | Corrected June 27, 2025 |
| June 26, 2025 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | F Potential harm, widespread | Corrected June 27, 2025 |
| June 26, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 27, 2025 |
| June 26, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 27, 2025 |
| June 26, 2025 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 26, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 26, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 26, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected June 10, 2025 |
| September 27, 2024 Complaint | Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights Deficiencies · Tag F0624 | E Potential harm, pattern | Corrected September 30, 2024 |
| September 27, 2024 Complaint | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | E Potential harm, pattern | Corrected September 30, 2024 |
| September 5, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected September 6, 2024 |
| May 9, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 23, 2024 |
| May 9, 2024 Fire safety | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. Smoke Deficiencies · Tag K0342 | F Potential harm, widespread | Corrected May 10, 2024 |
| May 9, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected June 10, 2024 |
| May 9, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected June 10, 2024 |
| May 9, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 10, 2024 |
| May 9, 2024 Fire safety | Meet Health Care Facilities Code mechanical requirements. Miscellaneous Deficiencies · Tag K0900 | F Potential harm, widespread | Corrected June 11, 2024 |
| May 9, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 11, 2024 |
| May 9, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 29, 2024 |
| May 9, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 29, 2024 |
| May 9, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 29, 2024 |
| May 9, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 29, 2024 |
| May 9, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 29, 2024 |
| April 4, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 23, 2024 |
| April 4, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 23, 2024 |
| March 23, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected April 17, 2023 |
| March 23, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected April 23, 2023 |
| March 23, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | C No harm, widespread | Corrected April 17, 2023 |
| March 23, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected May 3, 2023 |
| March 23, 2023 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | C No harm, widespread | Corrected April 19, 2023 |
| March 23, 2023 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | F Potential harm, widespread | Corrected April 19, 2023 |
| March 23, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 19, 2023 |
| March 23, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected April 20, 2023 |
| March 23, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected April 20, 2023 |
| March 23, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected April 20, 2023 |
| March 23, 2023 Standard | Ensure the activities program is directed by a qualified professional. Quality of Life and Care Deficiencies · Tag F0680 | E Potential harm, pattern | Corrected April 13, 2023 |
| March 23, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | E Potential harm, pattern | Corrected March 27, 2023 |
| March 23, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 20, 2023 |
| March 23, 2023 Standard | Hire a qualified full-time social worker in a facility with more than 120 beds. Administration Deficiencies · Tag F0850 | E Potential harm, pattern | Corrected April 24, 2023 |
| March 23, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected April 20, 2023 |
| March 23, 2023 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected April 20, 2023 |
| March 23, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 20, 2023 |
| March 23, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 20, 2023 |
| March 23, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 20, 2023 |
| March 23, 2023 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected April 19, 2023 |
| March 23, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected April 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT Organization | 5% or greater indirect ownership interest | 100% | 02/27/2015 |
| BLAKE, GARY Individual | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| HASSAN, SYED Individual | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| MIRZA, MUHAMMAD Individual | adp of the snf | NOT APPLICABLE | 12/22/2025 |
| RICHARDSON I ENTERPRISES, LLC Organization | adp of the snf | NOT APPLICABLE | 12/22/2025 |
| CASTANEDA, EDMUNDO Individual | corporate director | NOT APPLICABLE | 01/10/2022 |
| HUGGINS, LINDA Individual | corporate director | NOT APPLICABLE | 07/01/2024 |
| WILLIG, ZACHARY Individual | corporate director | NOT APPLICABLE | 07/01/2024 |
| CERISE, FREDERICK Individual | corporate officer | NOT APPLICABLE | 02/27/2015 |
| BING, ERIC Individual | managing control - governing body | NOT APPLICABLE | 02/01/2022 |
| CASTANEDA, EDMUNDO Individual | managing control - governing body | NOT APPLICABLE | 01/10/2022 |
| CERISE, FREDERICK Individual | managing control - governing body | NOT APPLICABLE | 02/27/2015 |
| CRYER, BYRON Individual | managing control - governing body | NOT APPLICABLE | 04/04/2023 |
| FURNISS, TODD Individual | managing control - governing body | NOT APPLICABLE | 02/01/2022 |
| GONZALEZ, REINA Individual | managing control - governing body | NOT APPLICABLE | 08/02/2022 |
| HALL, VINCENT Individual | managing control - governing body | NOT APPLICABLE | 04/18/2023 |
| MIGUEZ, RAMON Individual | managing control - governing body | NOT APPLICABLE | 08/11/2020 |
| MINNER, FARIDA Individual | managing control - governing body | NOT APPLICABLE | 02/01/2022 |
| PALACIOS, ELIZABETH Individual | managing control - governing body | NOT APPLICABLE | 09/01/2018 |
| PETTY, MARJORIE Individual | managing control - governing body | NOT APPLICABLE | 02/02/2021 |
| PROCTOR, JOHN Individual | managing control - governing body | NOT APPLICABLE | 09/17/2019 |
| SUTTER, LISA Individual | managing control - governing body | NOT APPLICABLE | 02/01/2020 |
| BLAKE, GARY Individual | operational/managerial control | NOT APPLICABLE | 07/01/2024 |
| BLAKE, MALISA Individual | operational/managerial control | NOT APPLICABLE | 07/01/2024 |
| RICHARDSON I ENTERPRISES, LLC Organization | operational/managerial control | NOT APPLICABLE | 07/01/2024 |
Other nursing homes near The Plaza at Richardson
The Reserve at Richardson
1610 Richardson Dr, Richardson, TX 75080 · under 1 mi
Government · 129 beds · Part of Hamilton County Hospital District
★★★★★3AverageRichardson Nursing and Rehabilitation
1111 Rockingham Drive, Richardson, TX 75080 · under 1 mi
For-profit · 280 beds · Part of Eduro Healthcare
★★★★★1Much below averageLindan Park Care Center
1510 N. Plano Rd., Richardson, TX 75081 · 1.6 mi
For-profit · 138 beds · Part of Paramount Healthcare
★★★★★5Much above averageRemington Transitional Care of Richardson
1350 E Lookout Dr, Richardson, TX 75082 · 2 mi
Non-profit · 90 beds
★★★★★4Above averageContinuing Care at Highland Springs
7910 Frankford Road, Dallas, TX 75252 · 3.1 mi
Non-profit · 44 beds · Part of Erickson Senior Living
★★★★★3AverageThe Healthcare Resort of Plano
3325 West Plano Parkway, Plano, TX 75075 · 3.4 mi
Non-profit · 70 beds · Part of The Ensign Group
★★★★★3Average
Frequently asked questions
What is The Plaza at Richardson's rating?
The Plaza at Richardson has 2 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did The Plaza at Richardson receive?
Its most recent standard health inspection found 11 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does The Plaza at Richardson accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Plaza at Richardson?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Plaza at Richardson and how do I contact it?
The Plaza at Richardson is at 1301 Richardson Dr, Richardson, TX 75080. Phone: (972) 759-2180.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.