nursing home in Houston, TX
Park Manor of Westchase
11910 Richmond Ave, Houston, TX 77082 · (281) 497-2838
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Park Manor of Westchase at a glance
Park Manor of Westchase is a 125-bed for-profit nursing home in Houston, Texas (Harris County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Texas average of 2.7.
Residents receive about 3.3 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (April 9, 2026) found 6 health citations. The Texas average is 9.4.
Federal regulators fined it 2 times in the past three years, totaling $33,494.
Nursing staff turnover is 39.6% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 125
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Hmg Healthcare
- Medicare-certified since
- August 9, 2005
- Resident/family council
- Resident
- County
- Harris County
- CMS Certification Number
- 676059
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.25 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.38 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.11 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.02 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 39.6% | 55.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 58.3% | 54.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 174.3 | 102 | 80.6 | Worse |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $33,494 | $44,141 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 125 | 113 | 107 | |
| Average residents per day | 105 | 76 | 86 | |
| Occupancy | 83.8% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.6% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.6% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.4% | 15.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4.9% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.9% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.9% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 9.2% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.5% | 96.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 92% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 31.5% | 88.9% | 82% | Worse |
Inspection citations
State inspectors cited this home for 30 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 7 citations involved actual harm, including 6 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 13, 2026 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected July 14, 2026 |
| April 9, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected May 9, 2026 |
| April 9, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected May 9, 2026 |
| April 9, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected May 9, 2026 |
| April 9, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected May 9, 2026 |
| April 9, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 9, 2026 |
| April 9, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected May 9, 2026 |
| April 9, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected May 9, 2026 |
| April 9, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected May 9, 2026 |
| April 9, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected May 9, 2026 |
| April 9, 2026 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | E Potential harm, pattern | Corrected May 9, 2026 |
| April 9, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 9, 2026 |
| April 9, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected May 9, 2026 |
| April 9, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected May 9, 2026 |
| February 9, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Past Non-Compliance |
| June 11, 2025 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected June 30, 2025 |
| February 22, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected February 23, 2025 |
| February 22, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 15, 2025 |
| February 22, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 15, 2025 |
| February 22, 2025 Complaint | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | E Potential harm, pattern | Corrected March 15, 2025 |
| February 22, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 15, 2025 |
| February 22, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 15, 2025 |
| February 22, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected March 15, 2025 |
| February 22, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 15, 2025 |
| February 22, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 15, 2025 |
| June 6, 2024 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 8, 2024 |
| June 6, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 8, 2024 |
| January 31, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected February 29, 2024 |
| December 22, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected January 31, 2024 |
| December 22, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected January 31, 2024 |
| December 22, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | E Potential harm, pattern | Corrected January 31, 2024 |
| December 22, 2023 Complaint | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected January 31, 2024 |
| December 22, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected January 31, 2024 |
| September 19, 2023 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | K Immediate jeopardy, pattern | Corrected September 26, 2023 |
| September 1, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected September 8, 2023 |
| September 1, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected September 8, 2023 |
| September 1, 2023 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | J Immediate jeopardy, isolated | Corrected September 8, 2023 |
| September 1, 2023 Complaint | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0777 | G Actual harm, isolated | Corrected September 8, 2023 |
| September 1, 2023 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected September 8, 2023 |
| September 1, 2023 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 8, 2023 |
| September 1, 2023 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected September 8, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $33,494 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 9, 2026 | Fine | $17,345 |
| February 22, 2025 | Fine | $16,149 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CIBC BANK USA Organization | 5% or greater direct ownership interest | — | 04/01/2018 |
| FORVIS MAZARS LLP Organization | 5% or greater direct ownership interest | — | 04/01/2018 |
| SABRA HEALTH CARE REIT INC Organization | 5% or greater direct ownership interest | — | 04/01/2018 |
| ZIONS BANCORPORATION Organization | 5% or greater direct ownership interest | — | 04/01/2017 |
| BALSAMO, KRYSTAL Individual | adp of the snf | NOT APPLICABLE | 09/29/2021 |
| CULP, ROLAND Individual | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| DASPIT, LAURENCE Individual | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| DOHN, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 03/27/2019 |
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 06/24/2025 |
| HEALTHMARK GROUP LTD Organization | adp of the snf | NOT APPLICABLE | 06/24/2025 |
| HILL, CARRIE Individual | adp of the snf | NOT APPLICABLE | 09/30/2024 |
| HMG HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 06/24/2025 |
| HMG PARK MANOR OF WESTCHASE, L.L.C. Organization | adp of the snf | NOT APPLICABLE | 06/24/2025 |
| HM GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 06/24/2025 |
| ODOM, TIFFANY Individual | adp of the snf | NOT APPLICABLE | 05/13/2024 |
| PICO, ANA Individual | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| POLIO, MAYRA Individual | adp of the snf | NOT APPLICABLE | 06/24/2024 |
| PRINCE, DEREK Individual | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| REINARZ, CHRISTIAN Individual | adp of the snf | NOT APPLICABLE | 05/13/2024 |
| SABRA HEALTH CARE REIT INC Organization | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| STANBRIDGE, NORMA Individual | adp of the snf | NOT APPLICABLE | 09/29/2014 |
| VAKIL PULMONARY AND CRITICAL CARE ASSOCIATES PLLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| STRAMECKI, ANTHONY Individual | corporate director | NOT APPLICABLE | 11/01/2016 |
| MURRELL, EDWARD Individual | corporate officer | NOT APPLICABLE | 11/02/2012 |
| ROLLO, JEFFERY Individual | corporate officer | NOT APPLICABLE | 11/01/2012 |
| BALSAMO, KRYSTAL Individual | operational/managerial control | NOT APPLICABLE | 09/29/2021 |
| CULP, ROLAND Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| DASPIT, LAURENCE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| DOHN, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 03/27/2019 |
| HILL, CARRIE Individual | operational/managerial control | NOT APPLICABLE | 09/30/2024 |
| MURRELL, EDWARD Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| ODOM, TIFFANY Individual | operational/managerial control | NOT APPLICABLE | 03/13/2024 |
| PICO, ANA Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| POLIO, MAYRA Individual | operational/managerial control | NOT APPLICABLE | 06/24/2024 |
| PRINCE, DEREK Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| REINARZ, CHRISTIAN Individual | operational/managerial control | NOT APPLICABLE | 05/13/2024 |
| ROLLO, JEFFERY Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| STRAMECKI, ANTHONY Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| VRATIS, KACEY Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| WAY, GEORGE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
Other nursing homes near Park Manor of Westchase
West Oaks Nursing & Rehabilitation
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★★★★★4Above averageAvir at Houston
2310 S Eldridge Pkwy., Houston, TX 77077 · 1.9 mi
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★★★★★1Much below average- ★★★★★5Much above average
Continuing Care at Eagles Trace
14703 Eagle Vista Drive Bldg 601B, Houston, TX 77077 · 3 mi
Non-profit · 44 beds · Part of Erickson Senior Living
★★★★★4Above averageWest Houston Rehabilitation and Healthcare Center
13428 Bissonnet, Houston, TX 77083 · 3.8 mi
For-profit · 124 beds · Part of Momentum Skilled Services
★★★★★1Much below averageFocused Care at Beechnut
12777 Beechnut St, Houston, TX 77072 · 3.8 mi
For-profit · 146 beds · Part of Focused Post Acute Care Partners
★★★★★2Below average
Frequently asked questions
What is Park Manor of Westchase's rating?
Park Manor of Westchase has 2 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Park Manor of Westchase receive?
Its most recent standard health inspection found 6 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Park Manor of Westchase accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Park Manor of Westchase?
It is for profit - corporation and part of Hmg Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Park Manor of Westchase and how do I contact it?
Park Manor of Westchase is at 11910 Richmond Ave, Houston, TX 77082. Phone: (281) 497-2838.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.