nursing home in Frisco, TX
Victoria Gardens of Frisco
10700 Rolater Dr., Frisco, TX 75035 · (972) 712-8652
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Victoria Gardens of Frisco at a glance
Victoria Gardens of Frisco is a 118-bed government nursing home in Frisco, Texas (Collin County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Texas average of 2.7.
Residents receive about 3.3 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (July 9, 2026) found 5 health citations. The Texas average is 9.4.
Federal regulators fined it 2 times in the past three years, totaling $23,546.
Nursing staff turnover is 46.3% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- Government - Hospital District
- Beds
- 118
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Priority Management
- Medicare-certified since
- November 5, 1999
- Resident/family council
- Both
- County
- Collin County
- CMS Certification Number
- 675811
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.32 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.41 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.04 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.86 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 46.3% | 55.3% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 20% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 50 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $23,546 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 118 | 113 | 107 | |
| Average residents per day | 84 | 76 | 86 | |
| Occupancy | 71.1% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.3% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5.5% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.8% | 15.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 16.9% | 14% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.2% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4.4% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.6% | 18% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13.1% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.2% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.3% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 26 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 9, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected August 21, 2026 |
| July 9, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 21, 2026 |
| July 9, 2026 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected August 21, 2026 |
| July 9, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected August 21, 2026 |
| July 9, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected August 21, 2026 |
| July 9, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected August 21, 2026 |
| July 9, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected August 21, 2026 |
| July 9, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected August 21, 2026 |
| July 9, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 10, 2026 |
| July 9, 2026 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected August 10, 2026 |
| July 9, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 10, 2026 |
| January 14, 2026 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected February 5, 2026 |
| December 8, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected December 10, 2025 |
| May 29, 2025 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | F Potential harm, widespread | Corrected June 19, 2025 |
| May 29, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 19, 2025 |
| May 29, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected June 19, 2025 |
| May 29, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 19, 2025 |
| May 29, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 18, 2025 |
| May 29, 2025 Complaint | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected March 17, 2025 |
| February 25, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected February 22, 2025 |
| October 23, 2024 Complaint | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | J Immediate jeopardy, isolated | Corrected September 9, 2024 |
| June 13, 2024 Complaint | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected July 8, 2024 |
| April 18, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected May 17, 2024 |
| April 18, 2024 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Include a process for Emergency Preparedness collaboration. Emergency Preparedness Deficiencies · Tag E0009 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | E Potential harm, pattern | Corrected June 1, 2024 |
| April 18, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected May 29, 2024 |
| April 18, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 23, 2024 |
| April 18, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected June 1, 2024 |
| April 18, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected May 25, 2024 |
| April 18, 2024 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected May 25, 2024 |
| April 18, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 25, 2024 |
| March 22, 2024 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected April 12, 2024 |
| December 16, 2023 Complaint | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected December 29, 2023 |
| December 16, 2023 Complaint | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected December 29, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $23,546 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 25, 2025 | Fine | $9,113 |
| October 23, 2024 | Fine | $14,433 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BAUDER FAMILY INVESTMENTS, LLC Organization | 5% or greater direct ownership interest | 33% | 04/01/2024 |
| BOULWARE ST JAMES LLC Organization | 5% or greater direct ownership interest | 33% | 04/01/2024 |
| STEVEN BOULWARE FAMILY INVESTMENTS LLC Organization | 5% or greater direct ownership interest | 33% | 04/01/2024 |
| BAUDER, KELLY Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| BAUDER, MADISON Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| BAUDER, PARKER Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| BOULWARE, THOMAS Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| WALKER, KATIE Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| AHMED, MD JEWEL Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, KELLY Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, MADISON Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, PARKER Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, DOUGLAS Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, STEVEN Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, THOMAS Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BRIDGEPOINTE FINANICAL SERVICES, LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2025 |
| INNOVATIVE NURSE CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2025 |
| PMG REALCO-FRISCO, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| PRIORITY MANAGEMENT GROUP, LLC Organization | adp of the snf | NOT APPLICABLE | 04/22/2025 |
| PROGRESSIVE REHAB SOLUTIONS, LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2025 |
| WALKER, KATIE Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| WASHINGTON, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, WILLIAM Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, STEVEN Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| MILLER, BOBBIE Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, DOUGLAS Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, SANDRA Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2024 |
| AHMED, MD JEWEL Individual | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| BAUDER, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| BRIDGEPOINTE FINANICAL SERVICES, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| INNOVATIVE NURSE CONSULTING, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| PRIORITY MANAGEMENT GROUP, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| PROGRESSIVE REHAB SOLUTIONS, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| WASHINGTON, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
Other nursing homes near Victoria Gardens of Frisco
Stonemere Rehabilitation Center
11855 Lebanon Road, Frisco, TX 75035 · 1.7 mi
For-profit · 136 beds · Part of Paramount Healthcare
★★★★★4Above averageBaybrooke Village Care and Rehab Center
8300 Eldorado Pkwy West, McKinney, TX 75070 · 2.8 mi
For-profit · 128 beds · Part of Stonegate Senior Living
★★★★★3AverageThe Legacy at Willow Bend
6101 Ohio Ste 500, Plano, TX 75024 · 4.4 mi
Non-profit · 60 beds
- CMS high performer
★★★★★5Much above averagePrairie Estates
1350 Main St, Frisco, TX 75034 · 5.5 mi
For-profit · 180 beds · Part of Cantex Continuing Care
★★★★★3AverageThe Belmont at Twin Creeks
999 Raintree Circle, Allen, TX 75013 · 6.5 mi
For-profit · 112 beds · Part of Cantex Continuing Care
★★★★★4Above averageAccel at Willow Bend
2620 Communications Parkway, Plano, TX 75093 · 7.6 mi
For-profit · 110 beds · Part of Stonegate Senior Living
★★★★★1Much below average
Frequently asked questions
What is Victoria Gardens of Frisco's rating?
Victoria Gardens of Frisco has 4 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Victoria Gardens of Frisco receive?
Its most recent standard health inspection found 5 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Victoria Gardens of Frisco accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Victoria Gardens of Frisco?
It is government - hospital district and part of Priority Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Victoria Gardens of Frisco and how do I contact it?
Victoria Gardens of Frisco is at 10700 Rolater Dr., Frisco, TX 75035. Phone: (972) 712-8652.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.