nursing home in Palo Alto, CA
Vi at Palo Alto
600 Sand Hill Road, Palo Alto, CA 94304 · (650) 853-5001
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Vi at Palo Alto at a glance
Vi at Palo Alto is a 44-bed for-profit nursing home in Palo Alto, California (Santa Clara County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.
Residents receive about 6.1 hours of nursing care per day (1.7 of them from registered nurses), better than the state average of 4.5 hours.
Its most recent standard health inspection (January 26, 2026) found 5 health citations. The California average is 15.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 20.3% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 44
- Certified for
- Medicare
- Chain / affiliated entity
- Vi Living
- Medicare-certified since
- September 7, 2006
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Santa Clara County
- CMS Certification Number
- 555835
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.10 hrs | 4.52 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.69 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.32 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.46 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 20.3% | 36.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 38.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 32 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 44 | 99 | 107 | |
| Average residents per day | 36 | 88 | 86 | |
| Occupancy | 81.1% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 1.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.4% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 9.1% | 12% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.4% | 10.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15% | 9.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.5% | 4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 4.1% | 13.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 2.7% | 10.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 26, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected February 17, 2026 |
| January 26, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 17, 2026 |
| January 26, 2026 Standard | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802 | E Potential harm, pattern | Corrected February 16, 2026 |
| January 26, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected February 16, 2026 |
| January 26, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 16, 2026 |
| January 26, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 16, 2026 |
| January 26, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 16, 2026 |
| August 23, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected September 13, 2024 |
| August 23, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected September 13, 2024 |
| August 23, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 13, 2024 |
| August 23, 2024 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 23, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 23, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 23, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 23, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 23, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected September 13, 2024 |
| March 22, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 18, 2024 |
| February 15, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 26, 2024 |
| March 17, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected March 31, 2023 |
| March 17, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected March 31, 2023 |
| March 17, 2023 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | D Potential harm, isolated | Corrected March 31, 2023 |
| March 17, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected March 31, 2023 |
| March 17, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 10, 2023 |
| March 17, 2023 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected April 10, 2023 |
| March 17, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 10, 2023 |
| March 17, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 10, 2023 |
| March 17, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected April 10, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CC DEVELOPMENT GROUP LLC Organization | 5% or greater direct ownership interest | 100% | 06/23/1999 |
| MARGOT AND TOM PRITZKER FOUNDATION Organization | 5% or greater indirect ownership interest | 10% | 05/22/2025 |
| P. G. - DANIEL TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - DON #3 TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - JIM TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - JOHNNY TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - KAREN TRUST Organization | 5% or greater indirect ownership interest | 9% | 01/01/2012 |
| P. G. - LINDA TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - NICHOLAS TRUST Organization | 5% or greater indirect ownership interest | 6% | 01/01/2012 |
| P. G. - TONY TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| PRITZKER PUCKER FAMILY FOUNDATION NO. 2 Organization | 5% or greater indirect ownership interest | 9% | 05/22/2025 |
| ALVES, VALERIE Individual | adp of the snf | NOT APPLICABLE | 10/10/2022 |
| CLASSIC RESIDENCE MANAGEMENT LIMITED PARTNERSHIP Organization | adp of the snf | NOT APPLICABLE | 07/11/2025 |
| EVRAETS, MELISSA Individual | adp of the snf | NOT APPLICABLE | 08/31/2020 |
| FADEM, ANDREA Individual | adp of the snf | NOT APPLICABLE | 08/23/2021 |
| HALVAEI, JASON Individual | adp of the snf | NOT APPLICABLE | 05/06/2025 |
| HUSSAIN, YUSRA Individual | adp of the snf | NOT APPLICABLE | 05/23/2008 |
| KOSELAK, JOHN Individual | adp of the snf | NOT APPLICABLE | 03/16/2016 |
| KOSZYLKO, TOMEK Individual | adp of the snf | NOT APPLICABLE | 10/15/2018 |
| MASLOW, CARY Individual | adp of the snf | NOT APPLICABLE | 08/01/2019 |
| WILLIAMS, BRIDGET Individual | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| COPE, TARA Individual | corporate director | NOT APPLICABLE | 06/01/2018 |
| MASLOW, CARY Individual | corporate director | NOT APPLICABLE | 08/01/2019 |
| MUSZYNSKI, THOMAS Individual | corporate director | NOT APPLICABLE | 06/01/2022 |
| BOYLE, NEAL Individual | corporate officer | NOT APPLICABLE | 02/14/2020 |
| FOWLER, STEVEN Individual | corporate officer | NOT APPLICABLE | 10/11/2024 |
| HIBBS, ALEXANDER Individual | corporate officer | NOT APPLICABLE | 11/10/2022 |
| POORMAN, JOHN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 08/28/2025 |
| SMITH, GARY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/11/2025 |
| ALVES, VALERIE Individual | operational/managerial control | NOT APPLICABLE | 10/10/2022 |
| CLASSIC RESIDENCE MANAGEMENT LIMITED PARTNERSHIP Organization | operational/managerial control | NOT APPLICABLE | 08/01/2000 |
| EVRAETS, MELISSA Individual | operational/managerial control | NOT APPLICABLE | 08/31/2020 |
| FADEM, ANDREA Individual | operational/managerial control | NOT APPLICABLE | 08/23/2021 |
| HALVAEI, JASON Individual | operational/managerial control | NOT APPLICABLE | 05/06/2025 |
| HUSSAIN, YUSRA Individual | operational/managerial control | NOT APPLICABLE | 05/23/2008 |
| KOSELAK, JOHN Individual | operational/managerial control | NOT APPLICABLE | 03/16/2016 |
| KOSZYLKO, TOMEK Individual | operational/managerial control | NOT APPLICABLE | 06/18/2018 |
| WILLIAMS, BRIDGET Individual | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
Other nursing homes near Vi at Palo Alto
Atherton Park Post-Acute
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★★★★★4Above averagePalo Alto Post-Acute
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★★★★★4Above averageWebster House
437 Webster Street, Palo Alto, CA 94301 · 1.3 mi
Non-profit · 145 beds · Part of Front Porch
★★★★★5Much above averageDevonshire Oaks Nursing Center
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★★★★★5Much above averageThe Terraces at Los Altos Health Facility
373 Pine Lane, Los Altos, CA 94022 · 4.7 mi
Non-profit · 30 beds · Part of Humangood
★★★★★4Above average- ★★★★★5Much above average
Frequently asked questions
What is Vi at Palo Alto's rating?
Vi at Palo Alto has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Vi at Palo Alto receive?
Its most recent standard health inspection found 5 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Vi at Palo Alto accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Vi at Palo Alto?
It is for profit - limited liability company and part of Vi Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is Vi at Palo Alto and how do I contact it?
Vi at Palo Alto is at 600 Sand Hill Road, Palo Alto, CA 94304. Phone: (650) 853-5001.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.