nursing home in Redlands, CA
Asistencia Villa Healthcare Center
1875 Barton Rd, Redlands, CA 92373 · (909) 793-1382
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Asistencia Villa Healthcare Center at a glance
Asistencia Villa Healthcare Center is a 99-bed for-profit nursing home in Redlands, California (San Bernardino County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the California average of 3.2.
Residents receive about 4.8 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 4.5 hours.
Its most recent standard health inspection (December 18, 2025) found 11 health citations. The California average is 15.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50.3% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 99
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Crystal Solorzano
- Medicare-certified since
- August 4, 1989
- Resident/family council
- Resident
- County
- San Bernardino County
- CMS Certification Number
- 555379
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.79 hrs | 4.52 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.57 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.44 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.53 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 50.3% | 36.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 58.8% | 38.1% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 0 | 1 | Worse |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 16 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 74 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 99 | 99 | 107 | |
| Average residents per day | 93 | 88 | 86 | |
| Occupancy | 93.4% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.4% | 1.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.8% | 4.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 3.4% | 12% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.8% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 10.9% | 10.2% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 23.1% | 9.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.7% | 4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 7.1% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.4% | 0.4% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.1% | 13.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 12.5% | 10.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.7% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 97.3% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 38 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 18, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected January 8, 2026 |
| December 18, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected January 8, 2026 |
| December 18, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected January 8, 2026 |
| December 18, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected January 8, 2026 |
| December 18, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected January 8, 2026 |
| December 18, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected January 8, 2026 |
| December 18, 2025 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected January 8, 2026 |
| December 18, 2025 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected January 7, 2026 |
| December 18, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected January 7, 2026 |
| December 18, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected January 7, 2026 |
| December 18, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected January 7, 2026 |
| December 18, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected January 7, 2026 |
| December 18, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 7, 2026 |
| December 18, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected January 7, 2026 |
| December 18, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 7, 2026 |
| December 18, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected January 7, 2026 |
| December 18, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected January 7, 2026 |
| December 12, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected January 4, 2026 |
| July 7, 2025 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected July 11, 2025 |
| April 3, 2025 Complaint | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected April 24, 2025 |
| January 9, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected January 16, 2025 |
| October 17, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 7, 2024 |
| October 17, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 7, 2024 |
| October 17, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 17, 2024 |
| October 17, 2024 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | E Potential harm, pattern | Corrected November 17, 2024 |
| October 17, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | E Potential harm, pattern | Corrected November 17, 2024 |
| October 17, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected November 17, 2024 |
| October 17, 2024 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected November 17, 2024 |
| October 17, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected November 17, 2024 |
| October 17, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 17, 2024 |
| July 25, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 14, 2024 |
| June 18, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 18, 2024 |
| May 16, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 16, 2024 |
| December 4, 2023 Complaint | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | D Potential harm, isolated | Corrected December 20, 2023 |
| September 15, 2023 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 27, 2023 |
| August 11, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 11, 2023 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 11, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 11, 2023 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 11, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 12, 2023 |
| August 11, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 12, 2023 |
| August 11, 2023 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected September 12, 2023 |
| August 11, 2023 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | E Potential harm, pattern | Corrected September 12, 2023 |
| August 11, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 12, 2023 |
| August 11, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 12, 2023 |
| August 11, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected September 12, 2023 |
| August 11, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 12, 2023 |
| August 11, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected September 12, 2023 |
| August 11, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected September 12, 2023 |
| August 11, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 12, 2023 |
| August 11, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected September 12, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AVPA 1875 LLC Organization | 5% or greater direct ownership interest | — | 05/22/2024 |
| AVPA, LLC Organization | 5% or greater direct ownership interest | — | 01/13/2023 |
| DITULLIO, CAROLINE Individual | 5% or greater direct ownership interest | — | 05/22/2024 |
| DIZON, MONETTE Individual | 5% or greater direct ownership interest | — | 05/22/2024 |
| GASMEN, YOLANDA Individual | 5% or greater direct ownership interest | — | 05/22/2024 |
| DIONISIO, PAOLA Individual | 5% or greater indirect ownership interest | 20% | 05/22/2024 |
| GATEWAYS REHABILITATION CENTER II LLC Organization | adp of the snf | NOT APPLICABLE | 01/13/2023 |
| HAGE, JEAN Individual | adp of the snf | NOT APPLICABLE | 11/01/2018 |
| MORA, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 12/01/2025 |
| PEREDA, VICTOR Individual | adp of the snf | NOT APPLICABLE | 09/01/2025 |
| RENEW HEALTH CONSULTING SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 01/13/2023 |
| SHARMA, VATSALA Individual | adp of the snf | NOT APPLICABLE | 01/13/2023 |
| DIONISIO, PAOLA Individual | managing control - governing body | NOT APPLICABLE | 05/22/2024 |
| DITULLIO, CAROLINE Individual | managing control - governing body | NOT APPLICABLE | 05/22/2024 |
| AVPA 1875 LLC Organization | operational/managerial control | NOT APPLICABLE | 05/22/2024 |
| DIONISIO, PAOLA Individual | operational/managerial control | NOT APPLICABLE | 05/22/2024 |
| DITULLIO, CAROLINE Individual | operational/managerial control | NOT APPLICABLE | 05/22/2024 |
| HAGE, JEAN Individual | operational/managerial control | NOT APPLICABLE | 11/01/2018 |
| MORA, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| PEREDA, VICTOR Individual | operational/managerial control | NOT APPLICABLE | 09/01/2025 |
| RENEW HEALTH CONSULTING SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 01/13/2023 |
| SHARMA, VATSALA Individual | operational/managerial control | NOT APPLICABLE | 01/13/2023 |
Other nursing homes near Asistencia Villa Healthcare Center
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★★★★★4Above averageLoma Linda Post Acute
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★★★★★4Above averageBrookside Healthcare Center
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★★★★★4Above averageTotally Kids Rehabilitation Hospital - D/P SNF
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- CMS high performer
★★★★★5Much above averageMadison Grove Post Acute
1618 Laurel Ave, Redlands, CA 92373 · 1.9 mi
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★★★★★3AverageRedlands Healthcare Center
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★★★★★4Above average
Frequently asked questions
What is Asistencia Villa Healthcare Center's rating?
Asistencia Villa Healthcare Center has 2 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Asistencia Villa Healthcare Center receive?
Its most recent standard health inspection found 11 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Asistencia Villa Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Asistencia Villa Healthcare Center?
It is for profit - corporation and part of Crystal Solorzano. The ownership section on this page lists the owners and managers reported to CMS.
Where is Asistencia Villa Healthcare Center and how do I contact it?
Asistencia Villa Healthcare Center is at 1875 Barton Rd, Redlands, CA 92373. Phone: (909) 793-1382.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.