nursing home in Loma Linda, CA

Heritage Gardens Health Care Center

25271 Barton Rd, Loma Linda, CA 92354 · (909) 796-0216

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Heritage Gardens Health Care Center at a glance

Heritage Gardens Health Care Center is a 110-bed for-profit nursing home in Loma Linda, California (San Bernardino County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the California average of 3.2.

Residents receive about 3.8 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (May 7, 2026) found 12 health citations. The California average is 15.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 100% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
110
Certified for
Medicare and Medicaid
Chain / affiliated entity
Progressive Health Care Centers
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
San Bernardino County
CMS Certification Number
055183

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53.2 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 53.3 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better

Staffing

This facility3.81 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.81 hrs4.52 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.31 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.37 hrs2.65 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.48 hrs4.09 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)100%36.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)100%38.1%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility12California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)12169Worse
Citations from complaint investigations (latest cycle) (lower is better)143Better
Weighted health inspection score ⓘ (lower is better)77105.880.6Average

Penalties

This facility0California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,986$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds11099107
Average residents per day1028886
Occupancy92.4%88.4%80.9%

Long-stay residents

This facility2.1%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.1%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)5.9%4.3%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)0.6%12%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.7%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.8%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4.5%10.2%13.9%Better
Long-stay residents whose walking worsened (lower is better)2.4%9.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)14.6%4%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)0.4%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.4%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)9.9%13.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)5.4%10.2%19%Better
Long-stay residents given a flu vaccine (higher is better)100%98.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%98.6%93.6%Better

Short-stay residents

This facility0%California average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)99.2%93.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99.9%94.4%82%Better

Inspection citations

State inspectors cited this home for 46 health deficiencies and 25 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
July 2, 2026
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected July 20, 2026
May 7, 2026
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
F
Potential harm, widespread
Corrected June 16, 2026
May 7, 2026
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected June 16, 2026
May 7, 2026
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected June 16, 2026
May 7, 2026
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected June 16, 2026
May 7, 2026
Fire safety
Meet other general requirements.
Smoke Deficiencies · Tag K0932
D
Potential harm, isolated
Corrected June 16, 2026
May 7, 2026
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected June 16, 2026
May 7, 2026
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected June 16, 2026
May 7, 2026
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
F
Potential harm, widespread
Corrected June 5, 2026
May 7, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected June 5, 2026
May 7, 2026
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected June 5, 2026
May 7, 2026
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected June 5, 2026
May 7, 2026
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected June 5, 2026
May 7, 2026
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected June 5, 2026
May 7, 2026
Standard
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Tag F0637
D
Potential harm, isolated
Corrected June 5, 2026
May 7, 2026
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected June 5, 2026
May 7, 2026
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected June 5, 2026
May 7, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 5, 2026
May 7, 2026
Standard
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Tag F0577
C
No harm, widespread
Corrected June 5, 2026
May 6, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected May 23, 2025
January 16, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected February 8, 2025
January 16, 2025
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
F
Potential harm, widespread
Corrected February 10, 2025
January 16, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected February 8, 2025
January 16, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected February 8, 2025
January 16, 2025
Fire safety
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies · Tag E0035
D
Potential harm, isolated
Corrected February 10, 2025
January 16, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected February 11, 2025
January 16, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected February 11, 2025
January 16, 2025
Standard
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Tag F0637
D
Potential harm, isolated
Corrected February 11, 2025
January 16, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected February 11, 2025
January 16, 2025
Complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration Deficiencies · Tag F0839
D
Potential harm, isolated
Corrected February 11, 2025
January 16, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 11, 2025
January 16, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected February 11, 2025
January 16, 2025
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected February 11, 2025
December 12, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected December 30, 2024
September 5, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 30, 2024
May 3, 2024
Complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected May 17, 2024
December 19, 2023
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected January 2, 2024
November 4, 2023
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected November 14, 2023
September 29, 2023
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected October 16, 2023
September 24, 2023
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected October 9, 2023
September 10, 2023
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected September 27, 2023
July 15, 2022
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
E
Potential harm, pattern
Corrected August 9, 2022
July 15, 2022
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected August 9, 2022
July 15, 2022
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected August 9, 2022
July 15, 2022
Fire safety
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies · Tag E0031
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies · Tag E0007
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected August 9, 2022
July 15, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected August 16, 2022
July 15, 2022
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
E
Potential harm, pattern
Corrected August 16, 2022
July 15, 2022
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected August 16, 2022
July 15, 2022
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Tag F0802
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected August 16, 2022
July 15, 2022
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected August 16, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ARMSTRONG, JOHN
Individual
5% or greater direct ownership interest11%03/13/1992
ARMSTRONG, LAURA
Individual
5% or greater direct ownership interest11%03/13/1992
COTTON FAMILY REVOCABLE TRUST
Organization
5% or greater direct ownership interest13%05/20/2016
GOINGS, GREGORY
Individual
5% or greater direct ownership interest16%03/13/1992
GOINGS, PATRICIA
Individual
5% or greater direct ownership interest16%03/13/1992
GOINGS, VERNA
Individual
5% or greater direct ownership interest16%03/13/1992
HELEN LOUISE LARSON REVOCABLE TRUST
Organization
5% or greater direct ownership interest6%10/23/2019
THE LARSON FAMILY TRUST OF 2010
Organization
5% or greater direct ownership interest6%11/19/2013
GOINGS, GREGORY
Individual
corporate officerNOT APPLICABLE01/01/2002
KILIAN, JAMES
Individual
corporate officerNOT APPLICABLE01/08/1998
GOINGS, SAMUEL
Individual
w-2 managing employeeNOT APPLICABLE02/06/2018

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Frequently asked questions

What is Heritage Gardens Health Care Center's rating?

Heritage Gardens Health Care Center has 4 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Heritage Gardens Health Care Center receive?

Its most recent standard health inspection found 12 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Heritage Gardens Health Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Heritage Gardens Health Care Center?

It is for profit - corporation and part of Progressive Health Care Centers. The ownership section on this page lists the owners and managers reported to CMS.

Where is Heritage Gardens Health Care Center and how do I contact it?

Heritage Gardens Health Care Center is at 25271 Barton Rd, Loma Linda, CA 92354. Phone: (909) 796-0216.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.