nursing home in Viroqua, WI
Vernon Manor
310 Fairlane Dr., Viroqua, WI 54665 · (608) 637-5400
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Vernon Manor at a glance
Vernon Manor is a 80-bed government nursing home in Viroqua, Wisconsin (Vernon County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 4.6 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (February 27, 2026) found 6 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.5% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 80
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- April 1, 1995
- Resident/family council
- Resident
- County
- Vernon County
- CMS Certification Number
- 525562
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.59 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.84 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.96 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.23 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45.5% | 46.9% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 20% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 39 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 80 | 77 | 107 | |
| Average residents per day | 50 | 55 | 86 | |
| Occupancy | 62.4% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.5% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 18.3% | 15.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 4.5% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.2% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 15% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 28.6% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 0.7% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.8% | 16.9% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 15.6% | 24.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.3% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 1.2% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 78% | 82.2% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91.2% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 27, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected March 27, 2026 |
| February 27, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected March 27, 2026 |
| February 27, 2026 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | E Potential harm, pattern | Corrected March 27, 2026 |
| February 27, 2026 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | D Potential harm, isolated | Corrected March 27, 2026 |
| February 27, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected March 27, 2026 |
| February 27, 2026 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | F Potential harm, widespread | Corrected March 27, 2026 |
| February 27, 2026 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected March 27, 2026 |
| February 27, 2026 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 27, 2026 |
| February 27, 2026 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected March 27, 2026 |
| February 27, 2026 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected March 27, 2026 |
| February 27, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 27, 2026 |
| November 19, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 13, 2024 |
| November 19, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 13, 2024 |
| November 19, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 19, 2024 |
| November 19, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected December 19, 2024 |
| November 19, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 19, 2024 |
| November 19, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 19, 2024 |
| July 31, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected August 19, 2024 |
| July 31, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 19, 2024 |
| August 28, 2023 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected October 12, 2023 |
| August 28, 2023 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | F Potential harm, widespread | Corrected September 22, 2023 |
| August 28, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected October 12, 2023 |
| August 28, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected September 22, 2023 |
| August 28, 2023 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | D Potential harm, isolated | Corrected September 22, 2023 |
| August 28, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected September 22, 2023 |
| August 28, 2023 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | D Potential harm, isolated | Corrected October 12, 2023 |
| August 28, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected October 12, 2023 |
| August 28, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected September 17, 2023 |
| August 28, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected September 17, 2023 |
| August 28, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 17, 2023 |
| August 28, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected September 17, 2023 |
| August 28, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected September 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COUNTY OF VERNON Organization | 5% or greater direct ownership interest | 100% | 02/29/2008 |
| COUNTY OF VERNON Organization | adp of the snf | NOT APPLICABLE | 12/26/2024 |
| GOCHANOUR, KIMBERLY Individual | adp of the snf | NOT APPLICABLE | 11/12/2024 |
| HENRY, MARY Individual | adp of the snf | NOT APPLICABLE | 12/30/2024 |
| KILMER, BRUCE Individual | adp of the snf | NOT APPLICABLE | 01/04/2025 |
| LANCASTER, REBECCA Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| SPITZER, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| WALLESER, KEVIN Individual | adp of the snf | NOT APPLICABLE | 01/04/2025 |
| WHITE, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| WOODY, BRIAN Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| HENRY, MARY Individual | corporate director | NOT APPLICABLE | 01/06/2025 |
| KILMER, BRUCE Individual | corporate director | NOT APPLICABLE | 04/02/2024 |
| WALLESER, KEVIN Individual | corporate director | NOT APPLICABLE | 04/02/2024 |
| COUNTY OF VERNON Organization | operational/managerial control | NOT APPLICABLE | 12/26/2024 |
| GOCHANOUR, KIMBERLY Individual | operational/managerial control | NOT APPLICABLE | 11/12/2024 |
| HENRY, MARY Individual | operational/managerial control | NOT APPLICABLE | 12/30/2024 |
| KILMER, BRUCE Individual | operational/managerial control | NOT APPLICABLE | 12/26/2024 |
| LANCASTER, REBECCA Individual | operational/managerial control | NOT APPLICABLE | 12/02/2024 |
| SPITZER, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 12/02/2024 |
| WALLESER, KEVIN Individual | operational/managerial control | NOT APPLICABLE | 01/04/2025 |
| WHITE, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 12/02/2024 |
| WOODY, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 12/02/2024 |
| HENRY, MARY Individual | trustee of the snf | NOT APPLICABLE | 01/06/2025 |
| KILMER, BRUCE Individual | trustee of the snf | NOT APPLICABLE | 04/02/2024 |
| WALLESER, KEVIN Individual | trustee of the snf | NOT APPLICABLE | 04/02/2024 |
Other nursing homes near Vernon Manor
- ★★★★★3Average
Soldiers Grove Health Services
101 Sunshine Blvd., Soldiers Grove, WI 54655 · 14.2 mi
For-profit · 50 beds · Part of North Shore Healthcare
★★★★★2Below averageHillview Health Care Ctr
3501 Park Lane Dr, La Crosse, WI 54601 · 21.2 mi
Government · 37 beds
- CMS high performer
★★★★★5Much above average- ★★★★★4Above average
Benedictine Manor of Lacrosse
2902 East Avenue South, La Crosse, WI 54601 · 22.3 mi
Non-profit · 80 beds · Part of Benedictine Health System
★★★★★1Much below averageThornton Manor Nursing and Care Center
1329 Main Street, Lansing, IA 52151 · 22.7 mi
Non-profit · 40 beds
★★★★★5Much above average
Frequently asked questions
What is Vernon Manor's rating?
Vernon Manor has 4 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Vernon Manor receive?
Its most recent standard health inspection found 6 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Vernon Manor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Vernon Manor?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Vernon Manor and how do I contact it?
Vernon Manor is at 310 Fairlane Dr., Viroqua, WI 54665. Phone: (608) 637-5400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.