nursing home in Colby, WI
Colonial Health Services
702 W Dolf St, Colby, WI 54421 · (715) 223-2352
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Colonial Health Services at a glance
Colonial Health Services is a 70-bed for-profit nursing home in Colby, Wisconsin (Clark County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Wisconsin average of 3.
Residents receive about 3.6 hours of nursing care per day (0.9 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (July 8, 2026) found 12 health citations. The Wisconsin average is 9.5.
Federal regulators fined it 1 time in the past three years, totaling $22,191.
Nursing staff turnover is 42.9% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 70
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- North Shore Healthcare
- Medicare-certified since
- March 1, 1984
- Resident/family council
- None
- County
- Clark County
- CMS Certification Number
- 525350
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.57 hrs | 4.21 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.86 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.23 hrs | 2.58 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.18 hrs | 3.77 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 42.9% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 84.3 | 100.3 | 80.6 | Average |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $22,191 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 70 | 77 | 107 | |
| Average residents per day | 59 | 55 | 86 | |
| Occupancy | 84.4% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.2% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.9% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 25.9% | 15.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 4.9% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 2.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 22.9% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 29.9% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.2% | 5.1% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.5% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 20.5% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.7% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 82.6% | 95.7% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 1.2% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 87.9% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 62.7% | 86.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 8, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 3, 2026 |
| July 8, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 4, 2026 |
| July 8, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected August 4, 2026 |
| July 8, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 4, 2026 |
| August 19, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | J Immediate jeopardy, isolated | Corrected September 15, 2025 |
| August 19, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected September 15, 2025 |
| May 21, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected June 21, 2025 |
| May 21, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 21, 2025 |
| May 21, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected June 21, 2025 |
| May 21, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected June 21, 2025 |
| May 21, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 21, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 21, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 21, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected June 13, 2025 |
| October 7, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 24, 2024 |
| March 14, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected April 3, 2024 |
| March 14, 2024 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | C No harm, widespread | Corrected April 3, 2024 |
| March 14, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 3, 2024 |
| March 14, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 3, 2024 |
| March 14, 2024 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected April 3, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $22,191 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 19, 2025 | Fine | $22,191 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CIBC BANK USA Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2025 |
| CIBC BANK USA Organization | 5% or greater security interest | NOT APPLICABLE | 02/01/2025 |
| BELONGIA, CHRISTINA Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| CIBC BANK USA Organization | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 03/19/2025 |
| CONTINUUM THERAPY PARTNERS LLC Organization | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| GEE, DARREN Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| HOEHN, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| LEE, MORGAN Individual | adp of the snf | NOT APPLICABLE | 05/26/2026 |
| NORTH SHORE HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 03/19/2025 |
| NSH DOLF STREET LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| PATZER, COLLEEN Individual | adp of the snf | NOT APPLICABLE | 02/14/2023 |
| PURTELL, BRIAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| UMLAND, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| WIPFLI LLP Organization | adp of the snf | NOT APPLICABLE | 03/19/2025 |
| BAUMANN, TROY Individual | direct ownership interest | NOT APPLICABLE | 02/01/2025 |
| HOEHN, JEFFREY Individual | direct ownership interest | NOT APPLICABLE | 02/01/2025 |
| MILLS, DAVID Individual | direct ownership interest | NOT APPLICABLE | 02/01/2025 |
| GEE, DARREN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 01/12/2026 |
| BAUMANN, TROY Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| BELONGIA, CHRISTINA Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| CIBC BANK USA Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| CLIFTONLARSONALLEN LLP Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| CONTINUUM THERAPY PARTNERS LLC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| GEE, DARREN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| GREER, LAUREN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| HOEHN, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 05/27/2026 |
| LEE, MORGAN Individual | operational/managerial control | NOT APPLICABLE | 05/26/2026 |
| NORTH SHORE HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| PATZER, COLLEEN Individual | operational/managerial control | NOT APPLICABLE | 02/14/2023 |
| PURTELL, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| UMLAND, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| WIPFLI LLP Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
Other nursing homes near Colonial Health Services
Abbotsford Health Care Center
600 E Elm St, Abbotsford, WI 54405 · 1.9 mi
For-profit · 78 beds · Part of Bedrock Healthcare
★★★★★1Much below averageClark County Rehabilitation & Living Center
W4266 County Highway X, Owen, WI 54460 · 10.8 mi
Government · 172 beds
- Abuse citation
★★★★★3AverageAspirus Care & Rehab-Medford
135 S Gibson St, Medford, WI 54451 · 15.1 mi
Non-profit · 50 beds
- CMS high performer
★★★★★5Much above averageThree Oaks Health Services
209 Wilderness View Drive, Marshfield, WI 54449 · 17.4 mi
For-profit · 75 beds · Part of North Shore Healthcare
★★★★★2Below averageNorwood Health Ctr-Central
1600 N Chestnut Ave, Marshfield, WI 54449 · 18 mi
Government · 32 beds
- CMS high performer
★★★★★5Much above averageNorth Shore Healthcare at Marshfield
814 W 14th St, Marshfield, WI 54449 · 19.2 mi
For-profit · 120 beds · Part of North Shore Healthcare
★★★★★4Above average
Frequently asked questions
What is Colonial Health Services's rating?
Colonial Health Services has 2 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Colonial Health Services receive?
Its most recent standard health inspection found 12 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Colonial Health Services accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Colonial Health Services?
It is for profit - limited liability company and part of North Shore Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Colonial Health Services and how do I contact it?
Colonial Health Services is at 702 W Dolf St, Colby, WI 54421. Phone: (715) 223-2352.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.