nursing home in Marshfield, WI
North Shore Healthcare at Marshfield
814 W 14th St, Marshfield, WI 54449 · (715) 387-1188
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
North Shore Healthcare at Marshfield at a glance
North Shore Healthcare at Marshfield is a 120-bed for-profit nursing home in Marshfield, Wisconsin (Wood County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 3.6 hours of nursing care per day (0.9 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (June 4, 2026) found 7 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 25.9% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- North Shore Healthcare
- Medicare-certified since
- December 1, 1978
- Resident/family council
- Resident
- County
- Wood County
- CMS Certification Number
- 525304
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.64 hrs | 4.21 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.90 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.54 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.40 hrs | 3.77 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 25.9% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30.8% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 36 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 77 | 107 | |
| Average residents per day | 62 | 55 | 86 | |
| Occupancy | 51.3% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.3% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 6.3% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 6.8% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 5% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 18.8% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 22.4% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.5% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 9.8% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.5% | 16.9% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 32.4% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 80.4% | 95% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 95.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 1.2% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 88.9% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 84.8% | 86.5% | 82% | Average |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 4, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 2, 2026 |
| June 4, 2026 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected July 31, 2026 |
| June 4, 2026 Fire safety | Include a process for Emergency Preparedness collaboration. Emergency Preparedness Deficiencies · Tag E0009 | F Potential harm, widespread | Corrected July 2, 2026 |
| June 4, 2026 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| June 4, 2026 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | E Potential harm, pattern | Corrected July 2, 2026 |
| June 4, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 2, 2026 |
| June 4, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 2, 2026 |
| June 4, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 2, 2026 |
| June 4, 2026 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected July 2, 2026 |
| June 4, 2026 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected July 2, 2026 |
| June 4, 2026 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected July 2, 2026 |
| June 4, 2026 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected July 2, 2026 |
| June 4, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 2, 2026 |
| July 7, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected August 1, 2025 |
| July 7, 2025 Complaint | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected July 31, 2025 |
| July 7, 2025 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected July 30, 2025 |
| July 7, 2025 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 31, 2025 |
| July 7, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 1, 2025 |
| June 5, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected July 1, 2025 |
| March 26, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected April 18, 2025 |
| March 26, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Waiver has been granted |
| March 26, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 23, 2025 |
| March 26, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 23, 2025 |
| March 26, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected April 23, 2025 |
| March 26, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected April 23, 2025 |
| March 26, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 23, 2025 |
| January 4, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Waiver has been granted |
| January 4, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected January 29, 2024 |
| January 4, 2024 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | D Potential harm, isolated | Corrected January 29, 2024 |
| January 4, 2024 Standard | Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · Tag F0551 | D Potential harm, isolated | Corrected January 31, 2024 |
| January 4, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected January 31, 2024 |
| January 4, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected January 29, 2024 |
| January 4, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | C No harm, widespread | Corrected January 29, 2024 |
| January 4, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | C No harm, widespread | Corrected January 29, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NSHR OPERATIONS LLC Organization | 5% or greater direct ownership interest | 100% | 10/01/2019 |
| ARROWHEAD 123 LLC Organization | 5% or greater indirect ownership interest | 10% | 10/01/2019 |
| MILLS, DAVID Individual | 5% or greater indirect ownership interest | 18% | 10/01/2019 |
| THE LANE MORRELL BOWEN TRUST Organization | 5% or greater indirect ownership interest | 10% | 10/01/2019 |
| CIBC BANK USA Organization | 5% or greater mortgage interest | NOT APPLICABLE | 12/31/2024 |
| CIBC BANK USA Organization | 5% or greater security interest | NOT APPLICABLE | 12/31/2024 |
| ARROWHEAD 123 LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| BAUMANN, TROY Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| BELONGIA, CHRISTINA Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| BRUNER, KATRINA Individual | adp of the snf | NOT APPLICABLE | 06/01/2026 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 06/09/2025 |
| CONTINUUM THERAPY PARTNERS LLC Organization | adp of the snf | NOT APPLICABLE | 06/09/2025 |
| GEE, DARREN Individual | adp of the snf | NOT APPLICABLE | 11/30/2021 |
| GREER, LAUREN Individual | adp of the snf | NOT APPLICABLE | 11/29/2023 |
| HOEHN, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| NORTH SHORE HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 06/09/2025 |
| NSH 814 WEST 14TH STREET LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| NSH REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 06/09/2025 |
| PATZER, COLLEEN Individual | adp of the snf | NOT APPLICABLE | 02/14/2023 |
| PURTELL, BRIAN Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| RAMNANAN, KESHNI Individual | adp of the snf | NOT APPLICABLE | 03/16/2024 |
| THE LANE MORRELL BOWEN TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| WIPFLI LLP Organization | adp of the snf | NOT APPLICABLE | 06/09/2025 |
| BAUMANN, TROY Individual | corporate director | NOT APPLICABLE | 10/01/2019 |
| HOEHN, JEFFREY Individual | corporate director | NOT APPLICABLE | 10/01/2019 |
| BAUMANN, TROY Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| BELONGIA, CHRISTINA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| BRUNER, KATRINA Individual | operational/managerial control | NOT APPLICABLE | 06/01/2026 |
| CIBC BANK USA Organization | operational/managerial control | NOT APPLICABLE | 12/31/2024 |
| CLIFTONLARSONALLEN LLP Organization | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| CONTINUUM THERAPY PARTNERS LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| GEE, DARREN Individual | operational/managerial control | NOT APPLICABLE | 11/30/2021 |
| GREER, LAUREN Individual | operational/managerial control | NOT APPLICABLE | 11/29/2023 |
| HOEHN, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| NORTH SHORE HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| NSH REHAB LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| PATZER, COLLEEN Individual | operational/managerial control | NOT APPLICABLE | 02/14/2023 |
| PURTELL, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| WIPFLI LLP Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
Other nursing homes near North Shore Healthcare at Marshfield
Norwood Health Ctr-Central
1600 N Chestnut Ave, Marshfield, WI 54449 · 2.3 mi
Government · 32 beds
- CMS high performer
★★★★★5Much above averageThree Oaks Health Services
209 Wilderness View Drive, Marshfield, WI 54449 · 3.3 mi
For-profit · 75 beds · Part of North Shore Healthcare
★★★★★2Below averageColonial Health Services
702 W Dolf St, Colby, WI 54421 · 19.2 mi
For-profit · 70 beds · Part of North Shore Healthcare
★★★★★2Below averageAbbotsford Health Care Center
600 E Elm St, Abbotsford, WI 54405 · 20.8 mi
For-profit · 78 beds · Part of Bedrock Healthcare
★★★★★1Much below averageEdenbrook of Wisconsin Rapids
130 Strawberry Ln, Wisconsin Rapids, WI 54494 · 25.6 mi
For-profit · 80 beds · Part of Eden Senior Care
★★★★★4Above averageEdgewater Haven Nursing Home
1351 Wisconsin River Dr, Port Edwards, WI 54469 · 26.2 mi
Government · 50 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is North Shore Healthcare at Marshfield's rating?
North Shore Healthcare at Marshfield has 4 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did North Shore Healthcare at Marshfield receive?
Its most recent standard health inspection found 7 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does North Shore Healthcare at Marshfield accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns North Shore Healthcare at Marshfield?
It is for profit - corporation and part of North Shore Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is North Shore Healthcare at Marshfield and how do I contact it?
North Shore Healthcare at Marshfield is at 814 W 14th St, Marshfield, WI 54449. Phone: (715) 387-1188.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.